Greg Mohr welcomes Marianne Page to discuss her journey from McDonald's to founding her own business. They explore the vital role of systems in business success, focusing on Marianne's four systems: Sexy (Sales and Marketing), Security, Service, and Sticky. The conversation highlights how effective hiring and training systems enhance operations and the importance of consistent training with structured feedback. Marianne shares insights from her book "Simple, Logical, and Repeatable" and discusses business systems, employee trust, and online programs. The episode concludes with Marianne's future plans and her advice on system development.
https://mariannepage.com/
(0:00) Introduction and guest Mary Anne Page's business journey
(1:04) Mary Anne's inspiration and transition from McDonald's to her own business
(5:13) The role of systems in business success
(8:09) Diversity of industries and the four sets of systems: Sexy, Security, Service, and Sticky
(15:27) Impact of hiring and training systems on business operations
(18:59) The importance of consistent training and structured feedback
(21:20) Balancing creativity with systems
(24:45) Overview of Mary Anne Page's book "Simple, Logical, and Repeatable"
(28:07) Business systems, employee trust, and Marianne's online programs
(30:15) Mary Anne's future plans and experiences with various businesses
(32:21) Final advice on system development and where to find more information