In franchising, far too often, the sales team is discarded as useless by leadership teams for lack of “selling” enough franchises. Yet, per our previous Bottom Thoughts, often times, the right data isn’t used to justify that opinion.
Do you, as a franchisor, understand the value of the deal? Do you assume it’s just the $30,000 franchise fee? Or, do you look at the depth of royalty payments to your brand’s bottom line over a period of time?
Do you evaluate the cost per deal (vastly more valuable than the cost per lead)? Do you use this data to set realistic goals for your development team?
When goals are pulled from the sky without rhyme or reason, it is unrealistic to hold the sales team to those mystical themes. In fact, it is irresponsible leadership.
It is not the job of the sales team to put lipstick on franpigs (is that trademarked yet?). It is their job to coach the candidates through the sales process, helping them land on the theme of comfort that the decision to invest their life’s savings into a brand they have little to no control over is the right thing to do for their families. Do you comprehend the complexity of that ask?
Thus, far too often, the good ones in franchising are disregarded as not good, when, in fact, it was your approach and your brand’s challenges that caused the perception of lack of success. Then, when you washed the salesperson out with the bathwater and regret it, it’s too late – they have moved onto a brand where they can win.
Evaluate all of the data before making a brash decision.
Join Charles N. Internicola and Nick Powills as they find out the reasons why great franchise sales folks can be dismissed.
A business needs to have the proper expectations in order to franchise a business. The first franchise is the hardest to sell and if only a month has passed and the franchisor is frustrated, then they should have expected the increased difficulty of selling that first franchise.
Sometimes the franchisor can have a quick fuse and be very fast to blame the franchise sales folks, when the business isn't selling franchises. The franchise sales folks need to reassure the franchisor and explain the patience that they need for the process to work.
3. Challenges with budget.
When a franchisor has a limited budget, they might not see the value that they are getting out of the franchise sales folks. By providing a higher amount for the budget of the franchise sales team, then they will perform better than the smaller budget.
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