Franchise Today

Since 2017, Madison Jobe has been the Chief Development Officer at Wingstop.  He joins us this week to share his insights through the eyes of one who has seen it all in his illustrious franchise career, which began as a restaurant franchisee and operator, a QSR and franchising thought leader and professional, and for the past many years, as a restaurant and franchising C-Level executive.  Madison Jobe is a veteran restaurateur, franchisee, franchisor, thought leader and executive.  He is active with the IFA, the National Restaurant Association and the International Council of Shopping Centers, Madison is also a frequent panelist, speaker and facilitator at many restaurant and franchise industry conferences, and events.  His experience is rich, both on the development and operations sides of the house, with decades of prior industry experience at such well-known brands as the Ruby Restaurant Group, Red Robin International and Rave Restaurant Group.

This week I am joined by Marcos Moura, someone whom I’ve always deemed to be one of the smart guys in franchise development… not because he’s an MBA, but rather, because of his street smarts.  Marcos is often an early adopter of things that later prove to be disruptive. And, speaking of disruptive, did any of you catch his LinkedIn post last week?  He posted up a picture of himself as a teenager, talking about how he had been expelled from Middle School not once, but twice, back in the day.  Well, that suggests a completely different kind of disruption, one that we should probably save for another day. 

Today, we will be joined by the Marcos Moura that I know...  The affable, smart recipient of the 2020, "Two Comma Club C" award, given by Clickfunnels co-founder, Russel Brunson for grossing over $100MM.  Marcos Moura, is here to talk about targeting your ideal audience, leveraging social media, and business growth.  

Marcos is the co-founder and Chief Development Officer of Amada Senior Care.  Since 2007, Amada has helped seniors and their families, as one of the only senior care companies in North America, to provide in-home, non-medical care, as well as assisted living placement consulting services. Ranked #245 in Entrepreneur Magazine’s Franchise 500 and as a Top 10, Best New Franchises to Invest In" – Amada also makes Inc. Magazine’s list of the 5000 fastest growing companies.

As Chief Development Officer, Marcos has helped hundreds of entrepreneurs start senior care businesses, empowering them to live life on “their” terms and do work that is meaningful - to them, to their families, and to their communities.  Collectively, they are Amada, a brand dedicated to enriching the lives of America’s rapidly aging population.

Graham Chapman and I recently joined Dave Pazgan to launch ZorForum, the only peer group of its kind, excusively for founders and owners of emerging franchise brands.  During today's ENCORE performance, featruring Allan Young, ShelfGenie founder and currently, Chairman of FranBridge Capital, you'll learn how it was he, who made all of this possible.  Allan is the thought leader that planted the seeds with Dave, that ultimately led to Graham and yours truly, joining Dave as partners.  During this episode, Allan talks about his 7 years as a member of just such a peer group, led by Dave and how all of that has evolved and become ZorForum.  That and more, on this week's ENCORE PERFORMANCE, featuring Allan Young on Franchise Today.

Scott Greenberg knows franchises. For more than ten years he ran a thriving multiunit Edible Arrangements enterprise that won the “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide. He’s presented keynotes and workshops to countless franchise systems. He’s seen the best, the worst and learned what it takes make a franchise operation prosper. Scott will help your franchisees get more from their business and perform at much higher levels, in service to their brands, their employees and of course, the customer experiences that they deliver in their communities.

Graham Chapman is a PR, social media, and content marketing professional, with 11 plus years’ experience, helping franchise brands reach, influence, and convert qualified customer and franchise sales leads. He does so, as Vice President of Account Services at 919 Marketing, one of franchising’s fastest growing comprehensive PR, social media and content marketing agencies.

Graham is a Certified Franchise Executive, the youngest member of the IFA’s Supplier Forum Advisory Board and a cohort with his Dad David, Pete Baldine and dozens of others, including yours truly, in the #WhiskeyWednesday, viral video series.  Graham Chapman’s talent is opening doors, creating relationships and starting conversations that help franchising and those in it, to grow, evolve and prepare for a successful future.

Graham joins us today to talk about all of this and more, as together, we have some breaking news to share.

Kim Daly is one of America’s Top Franchise Consultants and has helped thousands of people explore franchise opportunities.  Most recently she also become the co-author of an Amazon International Best-Selling book, title Franchising Freedom, for which I proudly wrote the Foreword. For over 20 years, Kim has traveled the country as a keynote speaker and business break out leader.  She has hosted her own live events educating, motivating and inspiring Americans to transform their dream of small business ownership, through the proven systems of a franchise, into reality.

Prior to becoming a franchise consultant, Kim ran her own health & fitness based consulting firm and worked with Dr. Denis Waitley, Denise Austin, eDiets.com, Gold’s Gym and many other national health and wellness brands and even launched the first health and fitness marketplace at USATODAY.com called BeHealthyNow.   Kim was a personal trainer in college and as mentioned earlier, was even a Miss America contestant. She graduated Summa Cum Laude with a degree in Nutritional Biochemistry and a minor in sports nutrition.

Kim has the wisdom that comes from experience and combines that with her knowledge of franchising, her passionate personality and her ability to inspire people to achieve their dream of business ownership. In all her pursuits, Kim desires to be a role model and influence others to live their best possible life!

https://thedalycoach.com/franchisetoday/

Jeff Dudan is an author, founder, podcaster in his own right, Undercover Boss, Coach, YPO Regional Chapter Chair, Forbes Contributor and all around franchising executive and guru, with 25 years of experience founding, building, operating, and ultimately exiting a national franchise brand.

Jeff’Dudan's journey as an entrepreneur began as a college athlete who founded a business to paint student housing. After graduation, he assisted South Florida in recovering from Hurricane Andrew which led to the launch of AdvantaClean in 1994.

As a leading national restoration franchise AdvantaClean became a strategic partner with St. Jude’s Children’s Hospital to support families in need, when they need it the most. In January of 2019, AdvantaClean was acquired by Home Franchise Concepts (HFC) to create a combined network with over 1,700 franchise territories operating in 11,000 cities in the U.S., Canada and Mexico.

After the successful sale and his exit from AdvantaClean, Jeff has set out to help others build sustainable businesses and franchise systems. He's here this week, to share all of this and more.

Gary Goerke is one of the world's foremost experts at pinpointing emerging technologies that will make a difference in small and medium business profitability. A recognized entrepreneur, Gary combines his passion for technology and his commitment to free enterprise by serving the franchising, small business and auto dealer community. A leading evangelist for business VoIP, today Gary is focused on the success of independent franchise owners and their franchisor partners.

In 2005, he created Clarity Voice when he identified a technology gap between available and applied technologies, in communications services, used by small, medium, and franchised businesses.  As a company, we celebrate every time a business owner experiences the "A-HA Moment." It’s that moment when they realize we give them the extra edge over the competition.

With patented technology, Gary introduced Clarity’s FranchisePhones® service to the franchising world.  Clarity™ is also the parent to Phone System in a Box® a small and medium business VoIP service.

Peter Daly-Dickson is the co-founder and CEO of Macanta, a software company serving start-up and emerging franchise brands, in the UK.  One of his partners, a best-selling author, prior to the start of their joint venture, knew the value that having a book, could bring to a start-up, or emerging business.  So they thought about publishing a book centered upon their new business and its disciplines.  Then, Peter had a vision to take that a step further and to invite others to join in the creation of a collaborative, multi-author publication, that would not only lift their own new business, but also those of the contributors, as well.  Peter's thought was that more stakeholders, with shared purpose, would be better, in terms of assuring success. A rising tide lifts ALL SHIPS, is how he viewed it.  Well, Peter was right.  The book was released as an International Best Seller on Amazon Kindle and will soon be available in paperback.  Here to talk about it all, is Peter Daly Dickson…..

John Teza has served in senior executive management roles for several national restaurant companies including Corner Bakery, Jersey Mike’s and Quiznos.  Over the course of his career, John led several significant brand expansion campaigns and also served in senior level capacities in marketing, operations, IT, legal, and training. During John’s tenure, Jersey Mike’s was named the fastest growing restaurant company by NRN for three straight years John is also the founder of Janus Brands, a consulting firm he started in 2009, with a focus on multi-unit growth, development strategy and SMB business planning. John is an active member of the restaurant leadership and franchising communities, serves as Trustee of the IFA Foundation and Board Member for the National Restaurant Association and as a board member of the Franchise Leadership and Development Conference. John’s career in franchising began right out of college, when he graduated with a business degree from William and Mary, in 1997.