In this episode of Stories from the River, host and CEO Charlie Malouf launches a new series featuring Broad River Retail's 4th Annual Home Furnishings Expert Soirée by spotlighting three standout Experts: Kent Williams from The Mariners in Wilmington, North Carolina, and Ebony Harrison and Mike Cohen from the Cary Crushers.

These three Experts share their journeys to achieving the prestigious Home Furnishings Expert (HFE) status—discussing the perks that come with it, including elevated PTO, priority parking, financial rewards, greater autonomy in their business, and recognition and distinction. More importantly, they open up about what fuels their drive: daily dedication, personal pride, and a commitment to growth while creating meaningful memories for guests.

The conversation also explores the most rewarding parts of their work at Broad River Retail. From helping relocating families find comfort to fostering connections through community outreach, each Memory Maker reflects on moments that left a lasting impact. Filled with gratitude, this episode highlights the recognition, camaraderie, and family-like culture that make Broad River Retail such a unique place to grow.

Watch this episode on YouTube: https://youtu.be/h4ipi5QVtoc

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