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Are you a Community Manager or a Social Media Manager? Both? Are they different disciplines or the same? Which is more likely to get you hired in the ever-changing jobs landscape?
Join Stephen Reid (Editor in Chief, HTC Viveport) Katie Postma (Community and Social Media Manager for Stoic working on the Banner Saga trilogy) and Rick Heaton (Director, Community Activation at YellowPike Media). Originally recorded Friday, July 13, 2018.
Sometimes engagement happens when and where it should. Sometimes not so much. Having a solid engagement policy for all employees and making sure they understand and use it is vital. Making sure everyone knows how and when to escalate to the Community Team even more so.
Join Linda Carlson (Director of Global Community, Trion Worlds), Katie Postma(Community and Social Media Manager for Stoic working on the Banner Saga trilogy) and Rick Heaton (Director, Community Activation at YellowPike Media) as we take on this very topical subject.
How does our highly charged political environment affect your community discussions. How and when to let high risk and highly emotional discussions take place.
Join us as Troy Hewitt (Director of communications at uGen. Currently working on Q.U.I.R.K.), Katie Postma (Community and Social Media Manager for Stoic working on the Banner Saga trilogy) and Rick Heaton (Director, Community Activation at YellowPike Media) share their views on this sensitive topic.
Join us as we talk with Sanya Weathers, Director of Communications for Citadel Studios about the past, present, and future of community management.
Whatever can go wrong will go wrong. Especially at 5pm on a Friday. What do you do when that ‘hotfix’ becomes a five-alarm fire and no one is answering their phones. Join us as, Rick Heaton (Director of Community Activation, YellowPike Media), Katie Postma (Community Manager, Stoic) Alex Engel (Former Product Manager, Disruptor Beam) share their experiences and advice for dealing with the inevitable and keeping your community informed and on your side during unexpected down times.
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