In this engaging episode of BPM360, hosts Caspar and Russell journey to Rotterdam to meet Alex and Lucia from Apolix, a rising star in the BPM world. From a bedroom startup to a thriving international consultancy, Alex and Lucia share Apolix’s inspiring story, their process mining expertise, and their innovative leap into process modelling.

Key takeaways include:

1. Start Somewhere, Learn Everywhere:
   Alex’s top advice for companies embarking on a process intelligence journey is to avoid overthinking—just dive in. Small, iterative steps coupled with reflection lead to real progress.
2. The Marriage of Mining and Modelling:
   Lucia highlights the growing synergy between process mining and BPM, emphasizing how mining’s insights can enrich modelling for a 360-degree view of organizational processes.
3. Lessons in Resilience:
   Apolix’s rise during the pandemic illustrates the value of adaptability and perseverance. From free projects to global growth, their journey demonstrates that constraints breed creativity.
4. The Role of Evangelists and Ambassadors:
   Successful BPM initiatives require champions at every level, from global process owners to local ambassadors who bridge strategy and execution.
5. Process Intelligence is Here to Stay:
   The team discusses how process mining has shifted from a novel concept to a necessity. Its ability to quickly uncover inefficiencies makes it indispensable in today’s dynamic business environment.

With humour, insights, and actionable advice, this episode captures the vibrant spirit of Apolix while delivering invaluable lessons for process professionals everywhere.

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