The cybersecurity workforce shortage isn’t a new problem—but according to Jamie Norton, Board Director at ISACA, it’s one that’s getting worse. In this on-location conversation during RSAC Conference 2025, Norton shares how ISACA is not only acknowledging this persistent gap but actively building pathways to close it, especially for early-career professionals.
While many know ISACA for its certifications and events, Norton emphasizes that the organization’s mission goes much deeper—supporting digital trust through education, community, and career development. One key area of focus: helping individuals navigate every phase of their professional journey, from new graduates to seasoned leaders. That includes new offerings like the Certified Cyber Operations Analyst (CCOA) credential, designed specifically to meet the growing demand for technical, hands-on skills in security operations roles.
What’s driving this shift? Norton points to employer demand for candidates who can walk into SOC and technical analyst roles with practical experience. The CCOA was created based on feedback from ISACA’s 185,000+ global members and a wide network of hiring organizations, all highlighting the same pain point: early-stage roles are difficult to fill, not because people aren’t interested, but because too many can’t prove their skills in ways hiring managers understand.
ISACA’s response is both strategic and community-driven. Certification development is rooted in large-scale data analysis and enhanced by input from members around the world, ensuring each program reflects real-world needs. At the same time, ISACA recognizes that certifications alone don’t create confidence. Community and mentorship matter—especially for those struggling with imposter syndrome or breaking into the field from non-traditional backgrounds.
Looking ahead, ISACA is investing in career journey tools, AI-focused certifications, and guidance for post-quantum readiness—all while continuing to support members through local chapters and global programs.
For those hiring, job-seeking, or guiding others into the field, this episode offers a grounded, forward-looking view into how one organization is equipping the cybersecurity workforce for the work that matters now—and what’s coming next.
Learn more about ISACA: https://itspm.ag/isaca-96808
Note: This story contains promotional content. Learn more.
Guest:
Jamie Norton, Director Board of Directors, ISACA | https://www.linkedin.com/in/jamienorton/
Resources
Learn more and catch more stories from ISACA: https://www.itspmagazine.com/directory/isaca
Learn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25
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Keywords:
jamie norton, sean martin, marco ciappelli, cybersecurity, certifications, workforce, skills, governance, community, careers, brand story, brand marketing, marketing podcast, brand story podcast
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By ITSPmagazine, Sean Martin, Marco Ciappelli
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The cybersecurity workforce shortage isn’t a new problem—but according to Jamie Norton, Board Director at ISACA, it’s one that’s getting worse. In this on-location conversation during RSAC Conference 2025, Norton shares how ISACA is not only acknowledging this persistent gap but actively building pathways to close it, especially for early-career professionals.
While many know ISACA for its certifications and events, Norton emphasizes that the organization’s mission goes much deeper—supporting digital trust through education, community, and career development. One key area of focus: helping individuals navigate every phase of their professional journey, from new graduates to seasoned leaders. That includes new offerings like the Certified Cyber Operations Analyst (CCOA) credential, designed specifically to meet the growing demand for technical, hands-on skills in security operations roles.
What’s driving this shift? Norton points to employer demand for candidates who can walk into SOC and technical analyst roles with practical experience. The CCOA was created based on feedback from ISACA’s 185,000+ global members and a wide network of hiring organizations, all highlighting the same pain point: early-stage roles are difficult to fill, not because people aren’t interested, but because too many can’t prove their skills in ways hiring managers understand.
ISACA’s response is both strategic and community-driven. Certification development is rooted in large-scale data analysis and enhanced by input from members around the world, ensuring each program reflects real-world needs. At the same time, ISACA recognizes that certifications alone don’t create confidence. Community and mentorship matter—especially for those struggling with imposter syndrome or breaking into the field from non-traditional backgrounds.
Looking ahead, ISACA is investing in career journey tools, AI-focused certifications, and guidance for post-quantum readiness—all while continuing to support members through local chapters and global programs.
For those hiring, job-seeking, or guiding others into the field, this episode offers a grounded, forward-looking view into how one organization is equipping the cybersecurity workforce for the work that matters now—and what’s coming next.
Learn more about ISACA: https://itspm.ag/isaca-96808
Note: This story contains promotional content. Learn more.
Guest:
Jamie Norton, Director Board of Directors, ISACA | https://www.linkedin.com/in/jamienorton/
Resources
Learn more and catch more stories from ISACA: https://www.itspmagazine.com/directory/isaca
Learn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25
______________________
Keywords:
jamie norton, sean martin, marco ciappelli, cybersecurity, certifications, workforce, skills, governance, community, careers, brand story, brand marketing, marketing podcast, brand story podcast
______________________
Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverage
Want to tell your Brand Story Briefing as part of our event coverage? Learn More 👉 https://itspm.ag/evtcovbrf
Want Sean and Marco to be part of your event or conference? Let Us Know 👉 https://www.itspmagazine.com/contact-us
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