The Business Strategist With Adam Strong

From Chaos to Consistency: McDonalds Blueprint For Success


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Ever wonder how a simple idea can transform chaos into consistency—even during a crisis?


Discover how McDonald's golden arches inspire a resilient, systemised business strategy for navigating uncertainty.


In this episode, I chat with Marianne Page, a former McDonald’s veteran and bestselling author, who shares 27 years of firsthand insights on building resilient businesses.


Marianne breaks down the power of systems, from enhancing customer experiences to streamlining operations, that empower SMEs to thrive even in challenging times.


We explore practical strategies including crisis management, team development, and the “one right way” method that ensures consistency and growth.


This conversation distils decades of experience into actionable advice for creating a scalable business model.


JOIN the waitlist to get early access to our community for CEO's and founders that want to scale fast and exit fast. Join here: https://forms.gle/qKBPJG59hArpPtgi6


Key Takeaways


  1. The secret behind McDonald’s resilience lies in systematic planning and consistent processes.
  2. Effective systems can transform your business, making it agile in times of crisis.
  3. Investing in your team's development boosts operational efficiency and loyalty.
  4. Mapping customer journeys is essential to delivering a consistent brand experience.
  5. Automating the “one right way” can free you from daily micromanagement, paving the way for scalable growth.

  6. What if the one thing holding your business back isn’t your ambition—but the lack of a system that sets you free?


    Chapters


    00:00 Introduction to Marianne Page and Her Journey

    03:41 Resilience in Business: Lessons from McDonald's

    06:18 The Importance of Systems in Business

    08:54 Building a Strong Team and Culture

    11:35 The Role of Consistency and Trust in Business

    14:09 Evaluating and Implementing Effective Systems

    16:56 Adapting to Change: Customer Experience and Journey

    19:37 Automation and Technology in Business

    21:57 Final Thoughts: Clarity, Consistency, and Choice


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    ABOUT THE GUEST


    Website: https://mariannepage.com


    LinkedIn: https://www.linkedin.com/in/mariannepage


    YouTube: https://www.youtube.com/channel/UC5ocNWsGvx2-EJQ6U8vSP1Q


    ABOUT THE HOST


    LinkedIn: https://www.linkedin.com/in/adamistrong


    Learn how to scale fast by taking the business growth quiz: https://howtogrowabusiness.scoreapp.com


    YouTube: https://www.youtube.com/adamstrong

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    The Business Strategist With Adam StrongBy Adam Strong

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