In this episode of Investing in Accessibility, hosts Kelvin Crosby and Chris Maher dive into the evolution of accessibility tech with Josh Miller, Co-Founder and Co-CEO of 3Play Media—a leading media accessibility company that started at MIT and grew into an industry trailblazer.

Together, they unpack how 3Play Media emerged from a real-world need to caption complex academic videos into a scalable tech-driven company that combines AI innovation with human precision. Josh shares his entrepreneurial journey—from an early startup that didn’t succeed, to building a company with strong co-founder dynamics, to navigating growth, acquisitions, and private equity investment—all while staying mission-focused.

In this episode you’ll hear:

• The story behind the founding of 3Play Media and how it identified a niche before the market even existed.
• Why accessibility must be built for both the buyer and the end user—and how balancing compliance with value is key.
• How AI has revolutionized speech recognition, captioning, and media accessibility—and where it's going next.
• The importance of customer workflow, scalability, and being AI engine agnostic.
• What it takes to grow a successful company in a mission-driven market, including how to say no to misaligned opportunities.

Josh also offers powerful insights for early-stage founders on execution, differentiation, and staying true to the mission in the face of rapid tech evolution and market shifts.

Whether you’re an entrepreneur, investor or accessibility advocate, this episode is packed with lessons on how to scale with impact.

Links & Resources:

Josh Miller: LinkedIn

3Play Media: Website

2025 State of ASR: Report

COMING SOON!

American Sign Language (ASL) and Captioning for each episode will be provided on our YouTube channel. Go to handle @SamaritanPartners.