In this special sponsored podcast episode, we speak with Scott Lawrence from CSG's Experiences Practice division. His job focuses on coaching companies to make decisions that can help them evolve and improve the way customers experience their products and services. Lawrence discusses how and when digital transformations are effective, how companies should measure success and the art of creating a culture that values constant improvement. This podcast is sponsored by CSG.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

In this special sponsored podcast episode, we speak with Scott Lawrence from CSG's Experiences Practice division. His job focuses on coaching companies to make decisions that can help them evolve and improve the way customers experience their products and services. Lawrence discusses how and when digital transformations are effective, how companies should measure success and the art of creating a culture that values constant improvement. This podcast is sponsored by CSG. Hosted on Acast. See acast.com/privacy for more information.

In this special sponsored podcast episode, we speak with Scott Lawrence from CSG's Experiences Practice division. His job focuses on coaching companies to make decisions that can help them evolve and improve the way customers experience their products and services. Lawrence discusses how and when digital transformations are effective, how companies should measure success and the art of creating a culture that values constant improvement. This podcast is sponsored by CSG. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

From our sponsor: CSG's Scott Lawrence on digital transformations

This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of&nbsp;Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology.<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

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This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology. Hosted on Acast. See acast.com/privacy for more information.

This feed is Light Reading's main podcast feed for "The Light Reading Podcast," "The Divide," "The Light Reading Extra," and "What's the Story?" Light Reading provides daily news, analysis and insight for the global communications networking and services industry. The publication was founded in 2000 and, since July 2016, has been a part of&nbsp;Informa Tech, a division of Informa PLC. We're part of a big team providing specialist research, media, events and training for businesses and professionals working in technology. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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From our sponsor: CSG's Scott Lawrence on digital transformations

From our sponsor: CSG's Scott Lawrence on digital transformations

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