Telco in 20

By Danielle Royston, TelcoDR

What's Telco in 20 about?

Give me 20 minutes, and we’ll cover the next 20 years in telco. Get the latest news, insights and best practices on how public cloud is transforming telecom – and enjoy a few laughs!

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Telco in 20 episodes:

05.28.2024
Ep 92 - The state of cloud in telco with Iain Morris from Light Reading
Following telcos' adoption of the public cloud is critical to understanding the future of the telecom industry. Iain Morris from Light Reading gives his take on where telcos are in their public cloud journey, how AI factors in, and more.
05.14.2024
Ep 91 - Exploring AIOps with Microsoft Azure
Microsoft Azure is helping telcos manage their data for AI workloads and prepare for an AI revolution.
04.30.2024
Ep 90 - Ali Talks Tech with Totogi and Zain on Sudan's telecom crisis
Ali Hussein Kassim, host of Ali Talks Tech, Abdalla Hamid, Director of IT at Zain Sudan, and I discuss the details of Totogi’s work to restore critical mobile services in Sudan after they were knocked out due to the ongoing...
04.16.2024
Ep 89 - What’s up with Totogi: The public cloud is perfect for Africa
The hyperscalers are spending billions in Africa, setting the stage for the public cloud to revolutionize the continent’s telcos. With regulations easing and affordable SaaS solutions growing, African telecoms are poised for an era of growth and success.
04.02.2024
Ep 88 - Cloud CAPEX: Not for the faint of wallet
Following the hyperscalers' CAPEX spending is a great way to get a sense of their strategic plans and priorities. Charles Fitzgerald from Platformonomics offers insights into the Big 3's 2023 investments.
03.19.2024
Ep 87 - Scaling telcos’ cloud mountain with Alianza
Alianza moved UCaaS to AWS, offering a SaaS solution that leverages the scalability and resilience of the public cloud.
03.05.2024
Ep 86 – Reinventing BSS
Last week I opened MWC’s second annual MVNO Summit with an epic talk about the AI-powered revolution in telco business support systems (BSS). We captured the talk on video, and I’ve turned it into this podcast.
02.20.2024
Ep 85 - What’s up with Totogi: 2degrees, a modern telco
New Zealand MNO 2degrees is tapping Totogi's multi-tenant charger to streamline MVNO onboarding and support, and to capture additional revenue.
02.06.2024
Ep 84 - MobileX's AI-driven approach
MVNO MobileX offers an AI-based tool that analyzes each subscriber’s usage and creates personalized plans for them. CEO Peter Adderton shares details about the company's plans for 2024, its deal with Walmart, and more.
01.23.2024
Ep 83 - Monetizing Network APIs
It’s been a year since the launch of the GSMA’s Open Gateway initiative. McKinsey & Company Partner Ferry Grijpink talks about the API economy and what operators need to do to monetize network APIs to their full advantage.
01.09.2024
Ep 82 - Beam me up, BT
BT Group started its public cloud journey in 2019, putting it in a strong position to tap the strategic capabilities of AI. Chief Architect, Digital, Josie Smith talks about BT Group's mission to simplify thousands of apps, unleash AI, and...
12.12.2023
Ep 81 - Best of 2023: The cloud-first mindset, with Mobi CEO Justen Burdette
Our most popular episode from 2023 is here! Check out my interview with Mobi CEO Justen Burdette about the Hawaiian MVNO's work to implement its own public cloud-native, mobile core that runs on AWS.
11.28.2023
Ep 80 - What’s up with Totogi? How Totogi is bringing AI to charging
Totogi is using the public cloud, AI, and data-driven algorithms to help the industry adopt dynamic, personalized pricing that maximizes the bottom line.
11.14.2023
Ep 79 - Weaving through the public cloud with Ribbon
Established software vendors face a balancing act between maintaining existing solutions and adopting disruptive new tech to stay competitive. Ribbon Communications CEO Bruce McClelland talks about the company's efforts to transition to cloud-native software, what’s happening with telco public cloud...
10.31.2023
Ep 78 - Visionary telcos use the public cloud
Telcos are finally heading to the public cloud, but also finding that old-fashioned thinking and technology are slowing them down. Andrew Walker from Accenture explains why the move is challenging and what telcos can do about it.
10.17.2023
Ep 77 - Why do subscribers churn: network coverage or price?
Ninety percent of consumers are on mobile phone plans that aren’t a good fit. Stetson Doggett, founder of BestPhonePlans.net, lifts the curtain on why they’re overpaying, what prompts them to switch providers, and where they can look for better options.
10.03.2023
Ep 76 - Into the Nexus of GenAI with Microsoft
Microsoft CTO for Worldwide Telecommunications Industry Rick Lievano talks about the general availability of Azure Operator Nexus, the company's work with AT&T, and its $13 billion investment in OpenAI.
09.19.2023
Ep 75 - Nokia’s journey to becoming cloud native
Nokia is shifting focus to enterprise and B2B, which it sees as the future of telecom. Nokia Vice President and Chief Technology Officer for Europe Azfar Aslam talks about its new direction, refactoring legacy products, and what’s next.
09.05.2023
Ep 74 - It’s time to take on Twilio!
The future of enterprise telco lies in network APIs. Here's a three-step plan to take back CPaaS revenue from companies like Twilio, plus a sneak peek at a powerful new Totogi CPaaS product.
08.22.2023
Ep 73 - Can telco compete in CPaaS?
Telcos have lost money to companies like Twilio that make it easy for developers to add CPaaS capabilities to products. But the landscape is shifting and there are signs that telcos are ready to take back the CPaaS reins.
08.08.2023
Ep 72 - Mats Granryd talks Open Gateway
GSMA Director General Mats Granryd sits down to talk about how Open Gateway could spark a massive shift in the telco industry and what needs to happen for it to succeed.
07.25.2023
Ep 71 - Save bookoo bucks with CloudFix
CloudFix can help telcos capture fast, automatic, and ongoing savings of 15 - 20% on their AWS spend, and now telcos can get a special discount on CloudFix from TelcoDR.
07.11.2023
Ep 70 - Unleashing telco potential with AWS
Chivas Nambiar, director of worldwide solution architecture, AWS for telecom, talks about how the hyperscaler is working with our industry, how cloud software is changing the landscape, and the future of telco in an AI-driven world.
06.27.2023
Ep 69 - Appledore Research sits down with Totogi
Telco in 20 host Danielle Royston talks with Appledore Research about the state of charging in telecom, what Totogi is up to, and why SaaS is the future for telco.
06.13.2023
Ep 68 - giffgaff is 1,000 times faster with AWS
In 2020, award-winning British MVNO giffgaff decided to go all-in on the public cloud with AWS. The bold move sped its software release process by 1000x, allowing it to focus on what matters: its members. Now the company is an...
05.30.2023
Ep 67 - How to create shareholder value
Telco stocks used to be Wall Street darlings, but in recent years have become stable dividend plays for grandpa investors. Can they return to their former glory? Today’s guest, Recurve Capital Founder Aaron Chan, has well-informed thoughts on what the...
05.16.2023
Ep 66 - Anyone can be an MVNO with Gigs
Innovative tech firm Gigs is using the public cloud and APIs to make it easy for enterprise software developers to create and sell their own voice and data plans.
05.02.2023
Ep 65 - The new guard in telco tech
Innovative telco vendor Working Group Two has built a multi-tenant, public-cloud-native, mobile core running on AWS—something naysayers have said today’s tech couldn’t support.
04.18.2023
Ep 64 - The cloud-first mindset
For this episode, Mobi CEO Justen Burdette joins me to talk about why the MVNO chose this path, the benefits it gained by teaming with Working Group Two, and why it’s so great to work with the public cloud.
04.04.2023
Ep 63 - Ante up to be a public cloud contender
Hyperscaler spending on the public cloud is staggering. Charles Fitzgerald, founder of the Platformonomics blog, tracks their CapEx spending to get the inside story on who’s doing things right and who’s falling behind.
03.21.2023
Ep 62 - Running your network on the public cloud with Juniper Networks
Ben Baker from Juniper Networks talks about whether the hyperscalers are technically ready to support network workloads.
03.07.2023
Ep 61 - SUPERCHARGE your MVNO with personalization
MVNO’s can delight customers and grow ARPU by using carrier-grade, public cloud-native SaaS software (like Totogi!) to gain real-time insights and deliver superior subscriber experiences.
02.21.2023
Ep 60 - The American dream: Building a killer MVNO
US Mobile, a US-based MVNO, was built on the public cloud from day one. Founder and CEO Ahmed Khattack talks about how the company’s cloud-first design has delighted customers and helped it thrive.
02.07.2023
Ep 59 - Get ready for MWC 2023!
Mobile World Congress is a must-attend event for telco industry leaders. Here’s the latest on what to expect at this year’s event, which starts on February 27.
01.24.2023
Ep 58 - Live and Learn: A new MVNO approach with Peter Adderton
MobileX is using AI and subscriber usage insights to design personalized plans with transparent pricing. CEO Peter Adderton explains what it’s up to and why.
01.10.2023
Ep 57 - Catch the public cloud train with TELUS
TELUS is on a path to become a cloud-native organization. CIO Hesham Fahmy talks about how the telecom built momentum for its cloud journey and lessons it learned that other telcos should know.
12.13.2022
Ep 56 - Best of 2022 – DISH: The Telco Pioneer
DISH Wireless’ Marc Rouanne brings home the gold! His episode of Telco in 20 was the most listened to AND WATCHED of 2022. Tune in to hear him talk about DISH’s new 5G network, open APIs, and more.
11.29.2022
Ep 55 - Supercharge your MVNO (and your ARPU) by delivering a personalized subscriber experience
MVNO’s can use their operational nimbleness, the public cloud, and tools like Totogi to create hyper-personalized experiences for their subscribers.
11.15.2022
Ep 54 - Bye-bye, private cloud; hello, public cloud
Davide Bellini from Accenture shares insights into what telcos are planning to do with the public cloud and the challenges and opportunities they’re facing.
11.01.2022
Ep 53 - I scream, you scream, we all scream for MVNOs
The MVNO segment of telco is gaining momentum, which makes it the perfect time to explore the ins and outs of launching an MVNO and ensuring its success.
10.18.2022
Ep 52 - Born to run (in the cloud) with Nathan Bell
A few years ago, former M1 Chief Digital Officer Nathan Bell helped the MNO go all-in on the public cloud, making it the most cloud-forward telco in the world at the time. He shares the details of M1's transformation journey.
10.04.2022
Ep 51 - Catching up with Azure and AT&T
In 2021, AT&T sold its network cloud to Microsoft Azure. For this episode, Shawn Hakl, Microsoft VP of 5G Strategy, shares the latest on how the hyperscaler-telco collaboration is going.
09.20.2022
Ep 50 - The public cloud is PERFECT for India
The public cloud is perfect for India’s unique telco market. The only catch is that operators there have to select software that’s built for the public cloud to maximize its potential.
09.06.2022
Ep 49 - What’s up with Totogi? What it takes to deploy a telco charging system
Up until now, rolling out a telco charging engine has been a heavy lift. Not anymore, thanks to the public cloud-based Totogi Charging System.
08.23.2022
Ep 48 - Tips for a successful cloud transformation
Research shows that the majority of big transformation projects fail. Teena Piccione, a change management expert at Google, explains why and offers tips for keeping your public cloud transformation on track.
08.09.2022
Ep 47 - Half measures
CSG's Shaun Whalon and I believe the move to the public cloud is inevitable for telco, and discuss our different ideas about the best path to get there.
07.26.2022
Ep 46 - The nitty gritty about public cloud security
AT&T Director of Cybersecurity Amy Zwarico talks about shifting operating models to run workloads in the public cloud, and why the public cloud is more secure than the way many telcos do business today.
07.12.2022
Ep 45 - Drumming up ways to increase ARPU with McKinsey
McKinsey & Company Partner Ferry Grijpink talks about 5G monetization, boosting ARPU through personalization, the role of the public cloud, and more.
06.21.2022
Ep 44 – DISH: The Telco Pioneer
DISH Wireless EVP and Chief Network Officer Marc Rouanne talks about DISH’s cloud-native 5G network, its partnership with AWS, and more.
06.14.2022
Ep 43 – Telco’s Pinball Wizard: Neil McRae
BT Chief Architect Neil McRae talks about the company's digital transformation and strategies for working with hyperscalers ... and pinball, of course!

What's Telco in 20 about?

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Telco in 20 episodes:

Ep 92 - The state of cloud in telco with Iain Morris from Light Reading

Ep 91 - Exploring AIOps with Microsoft Azure

Ep 90 - Ali Talks Tech with Totogi and Zain on Sudan's telecom crisis

Ep 89 - What’s up with Totogi: The public cloud is perfect for Africa

Ep 88 - Cloud CAPEX: Not for the faint of wallet

Ep 87 - Scaling telcos’ cloud mountain with Alianza

Ep 86 – Reinventing BSS

Ep 85 - What’s up with Totogi: 2degrees, a modern telco

Ep 84 - MobileX's AI-driven approach

Ep 83 - Monetizing Network APIs

Ep 82 - Beam me up, BT

Ep 81 - Best of 2023: The cloud-first mindset, with Mobi CEO Justen Burdette

Ep 80 - What’s up with Totogi? How Totogi is bringing AI to charging

Ep 79 - Weaving through the public cloud with Ribbon

Ep 78 - Visionary telcos use the public cloud

Ep 77 - Why do subscribers churn: network coverage or price?

Ep 76 - Into the Nexus of GenAI with Microsoft

Ep 75 - Nokia’s journey to becoming cloud native

Ep 74 - It’s time to take on Twilio!

Ep 73 - Can telco compete in CPaaS?

Ep 72 - Mats Granryd talks Open Gateway

Ep 71 - Save bookoo bucks with CloudFix

Ep 70 - Unleashing telco potential with AWS

Ep 69 - Appledore Research sits down with Totogi

Ep 68 - giffgaff is 1,000 times faster with AWS

Ep 67 - How to create shareholder value

Ep 66 - Anyone can be an MVNO with Gigs

Ep 65 - The new guard in telco tech

Ep 64 - The cloud-first mindset

Ep 63 - Ante up to be a public cloud contender

Ep 62 - Running your network on the public cloud with Juniper Networks

Ep 61 - SUPERCHARGE your MVNO with personalization

Ep 60 - The American dream: Building a killer MVNO

Ep 59 - Get ready for MWC 2023!

Ep 58 - Live and Learn: A new MVNO approach with Peter Adderton

Ep 57 - Catch the public cloud train with TELUS

Ep 56 - Best of 2022 – DISH: The Telco Pioneer

Ep 55 - Supercharge your MVNO (and your ARPU) by delivering a personalized subscriber experience

Ep 54 - Bye-bye, private cloud; hello, public cloud

Ep 53 - I scream, you scream, we all scream for MVNOs

Ep 52 - Born to run (in the cloud) with Nathan Bell

Ep 51 - Catching up with Azure and AT&T

Ep 50 - The public cloud is PERFECT for India

Ep 49 - What’s up with Totogi? What it takes to deploy a telco charging system

Ep 48 - Tips for a successful cloud transformation

Ep 47 - Half measures

Ep 46 - The nitty gritty about public cloud security

Ep 45 - Drumming up ways to increase ARPU with McKinsey

Ep 44 – DISH: The Telco Pioneer

Ep 43 – Telco’s Pinball Wizard: Neil McRae