Host Nick Dorich talks with Scott D. Pope, PharmD, CEO and founder of CareerScript, about his framework distinguishing "patient" from "consumer" mindsets in healthcare, how patients arrive underinformed, and hyper-informed consumers spending their own money demand more. They discuss how real-world friction can turn pharmacists into perceived gatekeepers, and the need for pharmacies to self-assess and shift toward consumer-valued advisory care. Pope also takes time to explain how individual pharmacists need better career-navigation tools than generic personality tests and the gap CareerScript fills. 

https://www.careerscripts.com