In this episode of the UK Flooring Podcast, host Tom Cockerill welcomes James Hagon, the owner of JRH Flooring Specialist Ltd. James shares his insightful journey in the flooring industry, from his early days as a novice to becoming a successful entrepreneur.

Guest Introduction:

• James Hagon
• Owner, JRH Flooring Specialist Ltd
• Social Media: Instagram, LinkedIn
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Key Discussion Points:

Background and Personal Life:

• James Hagon, a 44-year-old father of two, husband, and dog owner from North Buckinghamshire, discusses his hobbies outside of work, including dog walking and his past in rugby.

Career Journey in Flooring:

• James shares how he started in flooring in 1997 after college and progressed through various roles, including working with commercial contract flooring companies and major retailers like John Lewis.
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Challenges and Learnings:

• James talks about the challenges of starting and closing his first shop, learning from mistakes, and the intricacies of running a business.

Business Growth and Future Plans:

• Discussion about the growth of JRH Flooring, including expanding staff, acquiring a warehouse, and plans to open a showroom.

Industry Insights:

• James delves into the complexities of the flooring industry, from acquiring accounts to dealing with high-end insurance clients and the importance of establishing relationships for consistent work.

Personal Preferences and Lifestyle:

• James reveals his preferences in flooring types, his choices for spending a hypothetical £1000, and whom he would hire if given the chance.

Challenges as a Business Owner:

• Insights into the multifaceted challenges of running a business, from staffing to finance management, and the goal to transition away from being hands-on in the business.

Guest’s Social Media Presence:

• James is active on various social platforms, including Instagram, LinkedIn, Facebook, and TikTok.

For more insightful episodes on flooring and training, visit the [UK Flooring Podcast](https://theukflooringpodcast.co.uk/).

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