On FSCast 245, a demo of how PictureSmart just got smarter thanks to the new chat feature. Then Alice O'Reilly, Chief of the Collections Division, and Tamara Rorie, head of Patron Engagement at NLS, talk about the array of free services and devices available to people living in the United States. Plus, we'll get to know Gordon Legge, Distinguished Professor and Director of the Minnesota Laboratory for Low-Vision Research.