On this episode of Fuel Disclosure, Landri is joined by Paul Blattenberger, a lubricants expert from Moffitt Services who has been involved in selling lubricants since 1997 and joined Moffitt Services in November 2022.
Paul describes a typical day at Moffitt, which involves meeting with customers and prospects, focusing on customer satisfaction, and visiting operational facilities. When in the office, he works on improving the business processes related to orders, logistics, deliveries, and invoicing.Landri mentions the significant growth in the lubricants department since Paul joined Moffitt. Paul attributes this growth to the strong team, high-quality products, and his efforts as a sales representative.
Paul highlights several factors that differentiate Moffitt's lubricant program from its competitors. These include a streamlined sales process, same-day delivery capabilities, a commitment to partnering with customers to address their specific needs, and the direct involvement of Moffitt's ownership in the business. Paul also describes the types of customers Moffitt typically services. Paul mentions that Moffitt initially focused on oil and gas and construction industries but has since expanded into manufacturing and commercial fleets. They are also exploring opportunities in other industrial sectors, such as plastic injection molding and metalworking.
Paul provides an overview of Moffitt's lubricant product lineup, which includes fleet oils, hydraulic fluids, greases, gear oils, and synthetics. He emphasizes the importance of synthetic oils for longer extended drains and increased equipment uptime.
Landri mentions Moffitt's one-stop shop concept and asks if they offer a wide range of lubricant products as well. Paul confirms this, stating that Moffitt aims to be a comprehensive provider of various services, including lubricants, dumpsters, portable toilets, and more.
If you and your business would like to learn about how Moffitt’s lubricant services can elevate your business, please contact us on our website moffittservices.com and if Paul’s available, he might even speak directly with you. For Paul and Moffitt, it’s important to understand customers' needs in order to recommend the most suitable lubricant products.