Sign up to save your podcastsEmail addressPasswordRegisterOrContinue with GoogleAlready have an account? Log in here.
Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral ... more
FAQs about Funeral Service Insider: The Podcast:How many episodes does Funeral Service Insider: The Podcast have?The podcast currently has 189 episodes available.
September 15, 2025Starmark Taps Jewart to Lead Bold Nationwide PushStarmark plans a major national expansion under new CCO Michael Jewart, boosting service centers and hands-on support to transform funeral industry operations. Click here for complete show notes....more33minPlay
September 12, 2025Ambulances, Allegations, and ApologiesA week of shake-ups: canceled deals, new programs, shuttered services, legal battles, and scandal shaking the funeral service world. Click here for show notes....more17minPlay
September 10, 2025BONUS: Aftercare that Balances Compassion and ROI with Matt Ban DrimmelenMatt Van Drimmelen will present "Getting ROI Out of Aftercare at Your Funeral Home: Turning Compassion into Long-Term Value" at the Kates-Boylston Advances in Funeral Innovations Conference Nov. 12 in Detroit. Visit www.events.kates-boylston.com for more details. Click here for complete show notes....more15minPlay
September 04, 2025A Death Doula Win and More Regulation Woes Click here for complete show notes....more22minPlay
September 03, 2025Bonus: Scott Jensen on AI, SEO, and Funeral Home MarketingScott Jensen breaks down how funeral homes can harness AI and SEO shifts to boost visibility, streamline marketing, and better serve families. Click here for complete show notes....more12minPlay
September 01, 2025Professional Development: Alanna Navin on Lessons from ICCFA UniversityAlanna Navin details her experience at ICCFA University, from cemetery management courses to lessons she applies in her role at Restland Funeral Home. Click here for complete show notes....more35minPlay
August 29, 2025Cremation Scandals, Licensing Failures, and Insurance Battles in Funeral Service Click here for complete show notes....more17minPlay
August 22, 2025Obituary Tech, Cemetery Laws, a Vermont Lawsuit, and MoreIn this week's episode, we have Tukios' acquisition of Batesville's website business, Tribute Tech's partnership with Chptr, a new mobile and desktop software platform from Inman, Matthews International announces a succession, and Illinois' passes a cemetery bill. Meanwhile, controversy continues in Texas, a strange, unfortunate lawsuit is filed in Vermont, and Tony Russo unboxes a care package from Life Forest. ...more23minPlay
August 20, 2025BONUS: Homesteaders' Cole Waybright on Integrated TechnologyVice President of Sales Optimization Homesteaders Life Company, Cole Waybright discusses the importance of a strategic approach to tech adoption. Discover his insights on avoiding common pitfalls, improving productivity by up to 25%, and reducing errors by 50% with an integrated system. Learn how to ask the right questions before your next technology purchase to ensure a seamless and efficient workflow. Click here for more information and to register....more16minPlay
August 18, 2025Remote, Resilient, and Ready: Traveling Funeral Director Michaelene Dowers' Unconventional PathMichaelene Dowers is a licensed funeral director working remotely across more than a dozen states. She earned her license in California in 2014 but left shortly after due to low wages and a high cost of living. After moving across the Midwest and working in multiple states, she began contracting with online cremation providers and built a career around flexible, remote work. Click here for complete show notes....more38minPlay
FAQs about Funeral Service Insider: The Podcast:How many episodes does Funeral Service Insider: The Podcast have?The podcast currently has 189 episodes available.