FWRD: An EasyCare Podcast

In this episode of the FWRD Podcast, host Corey Smith chats with Randy Kobat from Repair on Demand about key trends shaping the used car and parts market. With over 25 years of expertise, Kobat shares insights on innovative reconditioning solutions, the impact of rising interest rates on pricing, and the growing demand for SUVs and trucks. The discussion also dives into future challenges, including EV battery evaluations and safety equipment calibration, offering a must-hear perspective on the evolving automotive landscape. This one's a can't miss - listen now!

In this episode, host Corey Smith chats with cybersecurity expert Kenneth Knapp about critical aspects of modern cyber defense. Drawing from his 20-year Air Force background, Knapp outlines major threats like ransomware, phishing, and natural disasters, while emphasizing their potential impacts on businesses. He stresses the importance of employee training, comprehensive response plans, and staying current with emerging threats and regulations. Listen now to learn more.

In this episode, host Corey Smith chats with Nick Askew all about AI and what it means for the F&I industry. Tune in now!

In this episode, host Corey Smith and guest David Malone

In this episode, host Corey Smith chats with Don Andres, owner of Auto SCT Consulting and Training. They discuss challenges in auto service departments and share insights on managing chaos and improving efficiency. You'll also learn strategies for service managers and advisors to reduce stress, increase retention, and boost overall performance in busy service drives. Listen now!

In this episode, host Corey Smith and Shawn Armorer emphasize adaptability and innovation for dealership growth through disruptions. Documented processes, hiring forward-thinking staff, and managing data effectively are ways to weather the storm. Listen now!

Host Corey Smith sits down with guest Earl Sticks Brown to dive into the crucial connection between customer experience and profitability.

Learn how focusing on your customers can drive business success. Tune in

now!

In this episode, Corey chats with Justin Silver from Modives all about streamlining operations in dealerships to enhance customer experiences. Their conversation also addresses compliance challenges associated with verifying insurance information.

In this episode, host Corey Smith and Joshua Turner talk all about work-life balance, mindfulness, and mental health in the automotive industry.

Joshua offers practical tips like the four-eight breathing technique and emphasizes the importance of consistent communication within businesses.