This week we have a return visit from "Griff," a surveillance director who works somewhere east of Las Vegas. Griff answers questions from our listeners.  We welcome your questions - send them to us at [email protected]. podcast click to listen - alt click to download Show Notes [00:00] Introduction of Grif, Surveillance Pro [00:39] Does the mode of transportation affect the casino's opinion of a player? [01:25] How often to casinos review all available footage of a player? [04:12] Do casinos track who APs talk to into the casino? [06:35] How do casinos detect hole carding? [07:29] How often do casinos read players texts? [10:12] Has Grif ever seen distractions used as part of a scam? [14:04] How does surveillance deal with calls about betting table thresholds? [15:42] What happens when a player receives a sizable marker? [17:09] Does surveillance get a call for every W2G? [18:00] Do casinos notify their competitors about known APs or cheaters? [19:21] Does Grif contribute to OSN? How widely dispersed are OSN flyers? [20:43] How long is digital surveillance information saved? [22:42] Has Grif participated in choke point design? [24:29] Does surveillance have direct access to kiosk or ATM cameras? [26:04] South Point Casino Promotions - VP classes start 1/8 [27:01] VideoPoker.com - Game of the Week: Face Card Frenzy [28:19] What is the difference between a back-off and a trespass? [31:14] Is there software that can identify various types of advantage play? [31:42] Does Grif's casino sweat people who track numbers at roulette? [33:45] How many casinos use RFID chips to track betting patterns? [35:53] How does the work day begin and end in the surveillance department? [37:20] How does surveillance head count vary by shift and time of day? [39:33] Will casinos buy AP literature to educate employees? [42:11] Is Grif an AP is his spare time? [43:13] How much analysis is done in real time versus after the fact? [44:40] Does Grif check other players at the table during a hole-card game? [46:51] Are their cameras that cannot be seen by the customers? [48:20] Does a surveillance officer wear a wire when investigating employee theft? [49:38] Who makes the decision to call the police? [50:48] Are surveillance and security usually in the same department? [54:16] Is math aptitude part of the job in surveillance? "Card Counting for the Casino Executive" by Bill Zender and Derryl Rice https://amzn.to/2GAxL9A "Burning the Tables in Las Vegas " by Ian Andersen - https://amzn.to/2QYYLDV SouthPointCasino.com VideoPoker.com/gwae