GOTO - The Brightest Minds in Tech

Gamification, Systems Thinking & the Power of Observability • Jessica Kerr & Jessica Cregg


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This interview was recorded at YOW! London for GOTO Unscripted.
gotopia.tech

Read the full transcription of this interview here

Jessica Kerr - Principal Developer Evangelist at Honeycomb
Jessica Cregg - Information Technology Operations Engineer at CybSafe

RESOURCES
Jessica Kerr
jessitron.com
@jessitron
github.com/jessitron
linkedin.com/in/jessicakerr
twitch.tv/jessitronica
instagram.com/jessitronica

Jessica Cregg
@JessicaCregg
github.com/jessicarfactory
linkedin.com/in/jessicacregg

DESCRIPTION
Software's evolving landscape goes beyond mere programming, creating far-reaching consequences. Dive into software development's intricate world in this GOTO Unscripted talk where Jessica Kerr explores observability, gamification and systems thinking. Speaking with Jessica Cregg, Kerr highlights the distinct satisfaction derived from collaborative tasks and the pros and cons of integrating gamification as well as competition-driven incentives in software engineering.
The talk underscores the interplay of observability and feature flags for agile deployment and issue resolution. Gain deeper insights into systems thinking, a framework that has evolved to embrace software's constant evolution and uncover how observability extends beyond monitoring to provide actionable insights.

RECOMMENDED BOOKS
Debbie Levitt • Customers Know You Suck
Yu-kai Chou • Actionable Gamification
Chris Collins • Gamification: Playing for Profits
Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering
Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering
Matthew Skelton & Manuel Pais • Team Topologies

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