In this GCP Short, produced in partnership with Zurich Global Employee Benefits Solutions (ZGEBS), Richard is joined by Chris Mason, Director of Customer & Distribution Manager for the UK and APAC at ZGEBS, Sander Brentjes, Global Benefits Consultant at Aon, and Jenny Woods, Group Claims Relationship Manager at Zurich

The group discusses what is involved in EB claims management, who is responsible for the various processes and the advantages and value a pro-active approach to claims management can bring.

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