Gen AI Breakthrough

The Hackett Group Associate Principal Franco Girimonte and Senior Director HR Research Anthony DiRomualdo discuss findings from The Hackett Group’s 2021 HR Key Issues research, including how the pandemic has required HR to step up and play a greater role as a strategic advisor to the business. HR’s ability to enable high-performing organizational culture and better align talent with business needs, improve overall agility, and address workforce diversity issues are also covered. Finally the two experts talk about HR’s digital transformation and other technology initiatives, which have become more important in today’s largely remote work environment.

The Hackett Group North American GBS Program Leader Penny Weller talks with Managing Director, Advisory Practice Leader, Europe Martijn Geerling about the results from The Hackett Group’s 2021 Global Business Services Key Issues Study. The study in part charts how the global pandemic is impacting on strategic priorities and initiatives for GBS organizations as they continue to mature, from a largely labor arbitrage focus to a broader value proposition.

The Hackett Group’s Laura Gibbons talks with Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader, about findings from the 2021 Procurement Key Issues study, which shows a dramatic shift in procurement priorities, including an increased emphasis on reducing supply risk, accelerating digital transformation, enhancing advanced analytics capabilities, and greater focus on diversity and corporate social responsibility.

Nilly Essaides, Senior Director of Research at The Hackett Group’s Finance Advisory Program talks with Tom Willman, Principal and Lead for Finance Advisory about how the pandemic has changed finance priorities for 2021. The pandemic has made it critical for finance to improve its ability to act as a strategic business advisor, cut costs and enhance effiiciency, and accelerate digital transformation.

Exec VP Dave Sievers talks with Supply Chain Practice Leader Bob Allen and Principal Josh Nelson about the results from our 2021 Supply Chain Key Issues Research, which detailed how the pandemic made supply chain a top priority for most companies. The research found that integrated business planning was a key to enable companies to pivot quickly when the pandemic hit. The panelists also detail how companies in an array of industries, including fresh food, computers, and fashion, adapted to supply chain challenges during 2020, and discuss lessons learned, progress in digital transformation, recommendations for 2021, and more.

Chris Key, global IT advisory practice leader for The Hackett Group, discusses findings from our IT Key issues research with Rick Pastore, senior research director. With digital transformation at the top of the enterprise agenda for 2021, IT must drive digital transformation within its own organization, in order to more effectively support enterprise transformation. But IT is behind the curve, having neglected its own digital transformation, and must focus on automating manual processes, building the skills and relationships it needs, and taking a leadership role in the enterprise. All this must be achieved in the context of shrinking budgets, reduced staffing, and increased workload in 2021.

The Hackett Group’s Chris Sawchuk talks with Nic Walden, procurement senior advisor, about the challenges with today’s typical procurement operating model, what changes can be made, the impact on procurement strategy and the increased demand for procurement agility and improved predictive capabilities.

Nilly Essaides, senior research director for Finance and EPM at The Hackett Group, talks with Gilles Bonelli, practice leader of Finance and EPM Advisory for Europe at The Hackett Group, and Vanessa Keating, director of Digital Finance and EPM Advisory at The Hackett Group, about how finance organizations have been accelerating their drive toward improving innovation, agility, and the strategic value they offer in response to the global pandemic.

Stephanie Marchuk, manager at The Hackett Group, talks with Chief Human Resources Officer and Advisory Principal Harry Osle about key vital signs for measuring the health of a human resources (HR) organization. Harry discusses some of the strategies that world-class HR organizations use to improve efficiency, while also delivering greater effectiveness and providing more strategic value.

Chris Key, senior director at The Hackett Group, talks with Allan Frank, The Hackett Group’s co-founder, about how the pandemic has accelerated the evolution toward true cross-functional collaboration for knowledge workers and others across the enterprise.