Quark.ai Generative AI solution can add value to solutions required by some of the world’s most recognized brands

“The world runs on SAP,” says Prosenjit Sen, CEO of Quark.ai. In this podcast, focusing on practical uses for generative AI, Sen is joined by Rob Levi of EPI-USE, a Gold SAP Partner. “One of the things an enterprise user of SAP deals with is an enormous value of documentation… you’re looking at an ocean of documents” adds Sen. “Using search if you have 100s of thousands or millions of documents, is like finding a needle in a haystack.” EPI-USE is a South African company. They are part of GroupElephant.com which employees 3,500 people worldwide. Mark A. Daley, a technology leader, also joins us to offer industry perspective.

“We have over 1,300 clients globally,” says Levi, who adds that in addition to the weight of client documentation, EPI-USE has its own documents, that are critical to deliver expected results. Levi goes on to outline his company’s needs and the needs of their customers. “We give you a human like answer in English,” says Sen, “…and not only that, for that answer we will give you the evidence.” Questions come back with answers where the answer is not only provided but source materials are noted. Quark.ai speaks English and can footnote. The answers to questions, are instant.

Daley notes that one of the advantages of this approach is that with time and staff turnover, the body of corporate knowledge and experiences, as reflected in the documents, are not lost with staff departures or that tribal knowledge drain. If that information is in the documentation, Quark.ai provides instant access, in any file type with the resource documented without hallucinations.

EPI-USE is a South African company that is part of GroupElephant.com which employs 3,500 people worldwide.  EPI-USE channels one percent (1%) of revenues to their not-for-profit-zone.  EPI-USE is a leading global SAP ERP integrator and although most of us use the term ERP for Enterprise Resource Planning, EPI-USE has a duel meaning for which they champion:  ERP also means: Elephants, Rhinos & People, as they focus on helping people and communities to avoid poaching endangered wildlife, as part of the workday at the organization.

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