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Get Answers episodes

  • Mid-Season Bonus: Live Listener Q & A

    A recording of our first-ever, live panel event. “Which? Investigates” Producer & Host Greg Foot puts your tech & security questions to Which? experts Kate Bevan, Andy Laughlin & Marianne Calnan, as well as Prof. Gavin Brown from the University of Liverpool. From whether our panellists would ever put a smart camera inside your home? to which products are most likely to appear with a fake review? Hear more on how the rise of technology is impacting our lives and what we can do to protect ourselves, our families, and our homes in a digital world. 


    We’ve got a new investigation coming next week so make sure you follow us to get notified. And if you’ve been enjoying the podcast please do rate & review us - thanks!


    See acast.com/privacy for privacy and opt-out information.

    49 min
  • Are you being misled by fake reviews?

    We know that being at the top of the search results on Amazon is prime real estate for sellers. Good sales and good reviews help get you there, but some sellers are gaming the algorithm themselves with fake reviews.. But how big of a problem is it - and have you been duped?


    In this Which? Investigation Greg Foot speaks to Which? experts about their recent investigations: setting up a fake company on Facebook Business to find out how much fake reviews cost, discovering that an ‘Amazon Choice’ badge is not a badge of approval, and the uncovering of a new type of con that you may have been a victim of - ‘brushing’.


    Show notes and references are available here.


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    35 min
  • How safe is your digital money?

    With tales of contactless cards being ‘skimmed’ by hackers, and occasions where online bank services drop out for hours on end, where should we be keeping our money? As the use of cash continues to decline, will it soon be a thing of the past? And how safe really is cryptocurrency? 


    In this Which? Investigation Greg Foot is joined by Lucia Ariano and the Which? Money team to find out more about how to protect our digital money. We find out who controls it, what our use of it tells them about us, and we explore the future of money - will it be in the hands of banks, bitcoin, or someone else entirely… Facebook perhaps?!


    Show notes and references are available here.


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    43 min
  • Can someone take control of your car while you're driving?

    It’s not just the smart tech inside your home that could be at risk from hackers. With modern technology making new cars often more computer than combustion engine, we look at whether someone could take control of your vehicle… while you’re driving!


    In this Which? Investigation Greg Foot speaks to experts to find out whether making our cars smarter makes hacking more likely, what digital techniques thieves use to steal connected cars, and what you can do to protect yours.


    Show notes and references are available here.


    See acast.com/privacy for privacy and opt-out information.

    31 min
  • How hackable is your home?

    We start our new ‘tech & security’ season with a look at whether the smart devices more and more of us are installing in our homes could give hackers easy access to our lives and data.


    In this Which? Investigation Greg Foot speaks to experts and fellow Which? journalists to discover how vulnerable we really are, and quickly learns that any connected device could leave your home open to cyber attack - from your TV, to your doorbell, your printer, and even a baby monitor. Greg asks, if a casino across the Atlantic was hacked through a smart fish tank, should we be worried about our own smart devices at home, and what changes can we make to get the most from our tech but ensure we’re protected?


    Show notes and references are available here.


    See acast.com/privacy for privacy and opt-out information.

    38 min
  • End-of-Season Bonus: More on sustainable travel, carbon footprints & investing

    A chance to hear more from three of the conversations we had whilst recording the second half of season one:


    02.35 - 16.12 Justin Francis, CEO of Responsible Travel, discusses whether a trip abroad can ever be truly ‘sustainable’.


    17.58 - 34.02 Mike Berners-Lee, climate impact expert, explains how to work out a carbon footprint and the impact working from home has on the planet.


    36.20 - 47.33 Olivia Bowen, partner and financial advisor at Castlefield, chats about ‘ethical’ investing and what a ‘green’ investment fund actually means.


    We very much hope you enjoyed this first season of the podcast - if you did please do rate & review us - and we’ll be back in the autumn for Season 2!



    See acast.com/privacy for privacy and opt-out information.

    51 min
  • Could your money be causing climate change?

    There’s a shocking claim that if you eat less meat to cut your food footprint, drive an EV to reduce your travel emissions, or choose products that don’t contribute to deforestation, the eco-benefits of all of those could be completely undone by something else, something you may not have considered: your money.


    In this Which? investigation, Greg Foot finds out how our bank accounts, pensions and investments may be causing climate change without our knowledge. He teams up with the Which? Money team to analyse the ‘sustainable’, ‘ethical’ options, and discovers what could be the biggest case of green-washing yet. Read more about this and all our episodes here.


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    43 min
  • Does working from home help the planet?

    After a year of Zoom calls, countless hours sat in a makeshift home office, and less time stuck in commuter traffic, what does the future of work look like? Will ‘hybrid working’ reign supreme? And would WFH actually be better for the planet? 


    In this Which? investigation Greg Foot suggests that with some offices down-sizing and fewer of us travelling to work the eco-benefits could be huge, but soon learns that it’s much more complex than he thought. Read more about this and all our episodes here & check out the show notes here.


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    37 min
  • Can we ever fly on holiday with a clear conscience?

    We’ve all heard that flying is terrible for the planet, but is it getting cleaner? Can ‘carbon-offsets’ soak up and neutralise your flight’s emissions? And will ‘bio-fuel’ decarbonise the aviation industry? 


    In this Which? investigation Greg Foot asks if he could ever justify taking a flight, he learns about the benefits and wider impacts of travelling abroad, and uncovers how ‘eco-friendly’ an ‘eco-holiday’ really is. Read more about this and all our episodes here & check out the show notes here.


    See acast.com/privacy for privacy and opt-out information.

    40 min
  • Will hydrogen soon be heating your home?
    With homes and heating responsible for around a fifth of UK’s carbon emissions, talk of our boilers potentially being upgraded to hydrogen, and increased government interest in heat-pumps as a possible way to reach the net zero target, what is the future of your home heating system? In this Which? Investigation Greg Foot asks if these are indeed viable options for your home or whether their green credentials are being exaggerated. He also looks to Norway to learn about ‘district heating’ and finds out what you should do next time your boiler fails. show notes here. Read more about this and all our episodes here.

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    39 min

About Get Answers

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Have questions? Get Answers. We’re here to help you solve those everyday problems, whether it’s getting the most from your weekly shop, finding travel hacks to save on your family holiday or simply…

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