In this episode Phil shares his 7 steps for inspiring and developing your people. The 7 steps are as follows:
Explain the commercial model of the business to your team
Show them how they contribute to the commercial success of the business
Explain what's in it for them if we hit these commercial targets
Show, Don't Tell. Lead by example and watch for the 'unconscious contract'
Create an environment where your team can fail fast
Always demand better from your team
Praise, praise, praise your team.
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