Our guest this week is Clodagh Durkan who is a renowned expert in Mobile Networks and Cyber Security.  Clodagh has had a very interesting International career working in Ireland, Ghana, Italy and Germany – she tells us how each of those Cultures influenced her and her experiences as a Woman in Tech - #WomeninTech 

Clodagh started working as a Student in a Call Centre and by her hard work and expertise she has become a well-known expert and Thought Leader in Cyber Security. She tells us about  the major projects in Mobile Network Security and Data Centre Security and how she developed into a leader over this time.

As always Clodagh nominates a song she likes to play out on.  I think you’ll find when you hear Clodagh tell her story why she was such a success in her career and in her ability to lead and influence people in complex International projects.

www.linkedin.com/in/clodaghdurkan 

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This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital Onboarding solution:

• will ensure your customer onboarding experience is easy and painless,

Contact [email protected] so that we can understand your issues and provide you with the best solution.

This week on the Podcast, we are delighted to welcome James Garvert from Neustar.  James is Senior Vice-President and General Manager for Caller Identity Services for Neustar. 

Neustar is a Billion Dollar  Business information Services Company and offers a wide range of services to Telcos and Businesses.

James talks a little about his University days in Villa Nova University and how it influenced him.

He explains the business problem of the breakdown in trust in the traditional Voice Calling industry due to the abuse of Robo-calling and Caller ID spoofing.

He then outlines how Neustar is enabling Enterprises to rebuild trust with their customers using Trusted Call Services.  He outlines some great Use Cases of how these Trusted Call services are helping customers to communicate openly with companies.

Finally he names a very appropriate song to play out on.

https://www.trustedcall.neustar  (no .com necessary)

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This Podcast is sponsored by Nettzer – Digital Onboarding - www.nettzer.com 

During these times of Covid and falling Sales -   Digital Onboarding is the answer to new Customer Acquisition.

If you are a Telco, an MVNO, or an eSIM provider we have the ideal Cloud Delivered solution for you.

You can onboard your new customers, or business account customers remotely, at a fraction of your normal onboarding costs.

The Nettzer Digital onboarding solution:

• will ensure your customer onboarding experience is easy and painless,

Contact [email protected] so that we can understand your issues and provide you with the best solution.

Our guest this week is James Williams, also well known as Mr Connectivity.  James is an expert and advisor on Multi-Channel or Omni-Channel Marketing.  James works closely with Mobile Operators to help them develop their Multi-Channel strategies for the SME Sector.

James is a lively and fun Guest who talks through the evolution of SMS from a personal communication tool to the most significant mobile marketing channel available today.  He tells us why Mobile Operators should work with partners to sharpen their offering and how they can leverage their brand to drive more revenues.

You will enjoy this conversation and discover more about James’s interest in Franco-Pop music.

https://www.linkedin.com/in/mrconnectivity/

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The podcast is sponsored by Nettzer, digital onboarding  www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email [email protected] and we’d be glad to understand your business requirements and problems.

We have an intriguing and entertaining guest this week in Colin Keogh, who is a Researcher in UCD University Dublin www.ucd.ie 

When I looked up his range of achievements I  was bowled over:

Colin is

• CEO & Founder at The Rapid Foundation

He’s probably most well know as being one of the main drivers behind the Open Ventilator Project that had 6000 participants world wide to drive an open source ventilator design

Colin is very accomplished as an Innovator and a natural leader, if any organisations are looking for an outstanding Innovator – Colin is the person to talk to.

www.sapieninnovation.com 

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The podcast is sponsored by Nettzer, digital onboarding  www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email [email protected] and we’d be glad to understand your business requirements and problems.

On this weeks podcast we have a successful entrepreneur of the Telecoms Software industry, Steven Van Zanen of BroadForward in the Netherlands

https://www.broadforward.com

BroadForward is a Telecoms Signalling company founded by Steven and his colleagues after their experiences of working for many years with the large  SMSC company, CMG.

Steven talks about his experience when he managed Innovation in CMG and the challenges you face bringing Innovative products to market, particularly when you are too early.

After starting BroadForward,  Steven and his colleagues had a vision for a Framework solution that, while technically innovative, initially presented a marketing problem.

This marketing problem that arose in the early days, led them to rethink their positioning and customer messaging and it “became a blessing in disguise“ and led to subsequent success.

Stevens story shows how Technically Innovative approaches can face initial market resistance but if you are tenacious, if you listen and if you are smart, you can turn these insights to your advantage.

As always, as our guest, Steven nominates a favourite piece of music to play out on.

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The podcast is sponsored by Nettzer, digital onboarding  www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email [email protected] and we’d be glad to understand your business requirements and problems.

We hope you enjoy the podcast

Welcome to The Good the Bad and the Ugly Innovation Podcast

This is the podcast where we talk to people who “walk the walk”, solving real Innovation problems and developing startups.  They tell us the good the bad and the ugly of their experiences

Pieter Oonk is a Dutchman living in Dublin and is a Serial Entrepreneur who has been involved in some very interesting start-ups.

Pieter talks about how one of the early and innovative companies which broke new ground and nearly made the big time.  Then, taking those early lessons, Pieter and his Business Partner, Ronan Higgins, have built a very successful and innovative company, TVAdSync, in the Convergent TV Analytics and Advertising Space.

www.tvadsync.com

He explains what the company does and how persistence, hard work, creativity and lucky phone call made all the difference to its establishment and growth.

Finally, as with all our guests, Pieter nominates a favourite song to play out on.

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The podcast is sponsored by Nettzer, digital onboarding  www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email [email protected] and we’d be glad to understand your business requirements and problems.

This week we have a very interesting guest, we are talking to Stian Kildal, the CEO of Ammeon.

Ammeon are a very successful Software Services and Consultancy company headquartered in Dublin.    www.ammeon.com

Ammeon specialises in:

• Enterprise Dev Ops

While the company has a strong customer base in Telco Software in recent years the company has moved into other markets such as Fin Tech, Med Tech and Automotive.

Stian talks about his upbringing in rural Norway and its influence on his outlook. Coming from Norway we also have to talk about skiing.

He initially worked for many years with Ericsson and built a successful  global career in technical and commercial areas before moving to Ammeon.

We talk about the impact of Cloud and Open Source on the Software industry and how that impacts a Services company. Stian outlines how Ammeon works with customers to deliver large and complex projects.

As always, we finish with a personal piece of music chosen by Stian and he tells us why he likes it.

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The podcast is sponsored by Nettzer , digital onboarding

 www.nettzer.com

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email me, [email protected] and we’d be glad to understand your business requirements and problems.

Welcome to The Good the Bad and the Ugly Innovation Podcast

This is the podcast where we talk to people who “walk the walk” solving real Innovation problems and developing startups.  They tell us the good the bad and the ugly of their experiences

Today we talk to Russell McHugh, an experienced Business Development Director about ARM, IoT and, his current role with Digimondo – we end up discussing a very Irish sport - Hurling

Russell covers a wide range topics including:

• His experience in International Business Development and how he ended up in beautiful San Diego

The podcast is sponsored by Nettzer , digital onboarding

 www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email me, [email protected] and we’d be glad to understand your business requirements and problems.

Welcome to The Good the Bad and the Ugly Innovation Podcast

This is the podcast where we talk to people who “walk the walk” solving real Innovation problems and developing startups.  They tell us the good the bad and the ugly of their experiences

Have you ever met an Entrepreneur who’s first business she started when she was 15?  Well, this week you will.

Cara Macklin is an Entrepreneur, Mentor and Coach with a history of success behind her, she is based in Northern Ireland.

• Her tells us about her first business she started while still in school in School.

Cara believes that developing the correct culture in the business team is the key to success in starting and maintaining a business.

She explains her methodology how she works with Entrepreneurs and focuses on three areas to  help them develop personally and grow their business:  They are imagination, inspiration and impact.

She can be contacted at [email protected]

Finally she nominates a piece of music she loves for us to play out on.

The podcast is sponsored by Nettzer  -   www.nettzer.com –

We provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com  or email me, [email protected] and we’d be glad to understand your business requirements and problems.

Welcome to The Good the Bad and the Ugly Innovation Podcast

This week we are delighted to have a World Class Guest in Patrick Lopez of Core Analysis (www.coreanalysis.ca ), Patrick is one of the leading experts on Innovation in Telco, Edge and Cloud.  He has a great deal of International experience bringing new Innovation to the Mobile Operator environment in particular.

Patrick tells us whether he thinks that Telcos can be Innovative, he gives us some of the cultural restraints they face and he outlines an approach he uses working with his clients to develop innovative approaches to their businesses.

As always, with our guests, and we talk a little about his life and finally Patrick chooses a piece of music to play out on.

Finally I do need to apologise for some minor interference we had on the link, it isn’t you, its us.

The podcast is sponsored by Nettzer , Digital Onboarding

 www.nettzer.com – we provide digital onboarding and customer digital channel  management solutions to a wide range of verticals, including

• Mobile Operators

Please contact us at www.nettzer.com if you require Customer Acquisition, onboarding  and Management solutions