One of the most important things to consider when giving feedback--tone and utility.

Difficult conversations only get easier with practice. 

Trap 6 of 6

We don't actually communicate as well as we think we do. Sometimes, we believe we've given feedback when we have only implied our message rather than delivering it properly. So... What do we do?

Here are some scenarios where SBI is implemented!

"I want to be the cool teacher." Here's what happens when you don't address the behaviors that negatively affect your relationships with students.

Want to give better feedback without conflict? In today’s audio, I break down the SBI (Situation-Behavior-Impact) model, a simple way to make your feedback clear, direct, and actionable. 

Sometimes conversations are difficult to get started. Here are some ways to get the ball rolling!

When people don't give us the answer we want, we might create a tense conversation. How do we avoid this?

The nutella-filled croissant is often more appealing than the spinach. And feedback is... the spinach.