Instead of demanding that they meet the deadline... find out why it wasn't met. Because sometimes, it's not entirely their fault.

A leader should make spaces where there is room for continuous growth. But how do we get there? 

No one has the energy to have the clarifying conversation. But, that's normal! We are human. 

But what happens when these important conversations NEVER happen?

You never know what you might discover in conversations with no judgement.