"Try to win the games that no one else realizes they're playing."

This week , Tim dives into one of his favorite quotes with its proverbist, Grant Falco, President of Falcos Spokane. They explore everything from greeting customers, to effort towards finding answers, to how your parking lot looks, in order to win ten points and make the sale - because everything your business does is either gaining points or losing points.

Tune in now to hear why the race to ten is not that hard if you understand the game and why you should do the small things the same way you do the big things.

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