Welcome back to another episode of Gratitude Through Hard Times! Today, your host Chris Schembra is joined by the insightful and inspiring Dr. Steve Elias, Dean of the Katz School of Business at Fort Lewis College in Durango, Colorado. Amidst the polar vortex sweeping through New York City, we dive into a heartwarming discussion about mentorship, leadership, and the power of gratitude in shaping our personal and professional journeys. Tune in as we explore how small acts of kindness, mutual respect, and a commitment to connection can create a lasting impact in our lives and communities.

In This Episode, You’ll Learn:

• How a simple shoulder tap can change the course of a career
• The importance of mentorship and building reciprocal relationships
• Lessons from Governor Gary Carruthers on leadership and respect across differences
• Why celebrating the success of others (Mudita) is key to fulfillment
• The Platinum Rule: Treating others the way they want to be treated
• How small, cumulative actions can create meaningful change
• Practical ways to express gratitude, even to those who are no longer with us

Guest Bio: Dr. Steve Elias is an experienced and approachable leader who knows how to bring people together and create positive change. As the Dean of the Katz School of Business at Fort Lewis College, he has worked hard to improve teamwork, build partnerships, and develop strategies that make a real difference for students, staff, faculty members, and the community. Steve is known for being down-to-earth and easy to talk to, with a leadership style based on open communication, fairness, and collaboration. With a background in applied social psychology and years of experience at Minority Serving Institutions, he understands people’s needs and makes them feel included and supported. Steve has a gift for inspiring others, building strong relationships, and finding creative ways to help organizations grow and succeed.

Episode Highlights:

• [00:03:15] Chris introduces Dr. Steve Elias and the story of how they met in Durango, Colorado.
• [00:07:45] Steve shares his gratitude for Governor Gary Carruthers and the pivotal moment he was "tapped on the shoulder."
• [00:14:30] The Platinum Rule in leadership: why treating people how they want to be treated matters.
• [00:21:10] Finding joy in the success of others - the power of Mudita.
• [00:28:50] Overcoming the challenge of appreciating personal accomplishments without feeling egotistical.
• [00:35:20] Chris and Steve reflect on the impact of small, everyday acts of gratitude.
• [00:42:10] Exploring the legacy of Bob Graetz and his contributions to the civil rights movement.
• [00:49:00] Practical advice for leaders on building a culture of recognition and gratitude in the workplace.

Resources Mentioned:

• ResearchGate profile of Dr. Steve Elias
• Deviant and Criminal Behavior in the Workplace by Dr. Steve Elias
• Maria’s Bookshop in Durango, Colorado
• The Platinum Rule concept
• Harvard Study on Adult Development by Dr. Robert Waldinger
• A&E Biography of Bob Graetz

Key Takeaways:

• Celebrate the success of others and recognize the role you’ve played in their journey.
• Small gestures, like lighting a candle or sending a kind message, have a profound impact.
• Gratitude should be practiced daily and can help overcome regret and guilt.
• Leaders should focus on relationship-building and understanding their team’s unique needs.

Call to Action: If you enjoyed this episode, be sure to subscribe to Gratitude Through Hard Times and share it with someone who could use a little inspiration today. Have thoughts or questions about this episode? We'd love to hear from you! 

Welcome to a soul-stirring episode of Gratitude Through Hard Times with your host, Chris Schembra. Set against the festive backdrop of New York City during the holiday season, this conversation is an inspiring reminder of the power of gratitude, connection, and intentional living. Joining Chris is Felipe Gómez, a world-renowned thought leader, virtuoso pianist, and keynote speaker who has captivated audiences across 33 countries with his unique blend of music and leadership insights.

Felipe’s journey is nothing short of extraordinary. From his early days learning piano under a patient and dedicated teacher to delivering over 1,000 electrifying performances on global stages, Felipe’s life is a testament to the power of passion and purpose. As a speaker, he combines ancient philosophies, modern leadership principles, and his prodigious musical talent to create experiences that resonate deeply with audiences. In this episode, Felipe and Chris unpack timeless lessons on gratitude, love, learning, and leadership, offering listeners a playbook for transformational living.

Chris kicks off the episode with his signature warmth, reminding us all of the magic of small moments and the power of shared experiences. Felipe’s reflections on his first piano teacher, Clara Lucia Sanchez, lay the foundation for a conversation that seamlessly weaves personal stories with actionable insights. Together, Chris and Felipe explore themes like the tension and release of life, the science of gratitude, and the profound impact of small, intentional choices.

Felipe’s philosophy is rooted in Aristotle’s golden mean—the balance between excess and deficiency—and he brings this ancient wisdom to life with practical examples and heartfelt anecdotes. He also highlights the transformative power of listening, encouraging leaders to embrace questions like “Tell me more” and “How can I help?” to build trust, empathy, and connection. Throughout the episode, Felipe and Chris demonstrate how gratitude, music, and human connection can serve as antidotes to a world often consumed by division and distraction.

As they close out the conversation, Chris and Felipe share their vision for a live event series that combines their passions—food, music, and leadership—to inspire and unite communities. This episode is a masterclass in finding beauty in the everyday, cultivating resilience, and making the choice to live with gratitude and purpose.

What You’ll Learn in This Episode:

• Felipe reflects on the life-changing impact of his first piano teacher and how her dedication inspired his lifelong love of music.
• Chris and Felipe explore the golden mean, Aristotle’s philosophy of balance, and how it applies to modern leadership and life.
• The importance of listening as a leadership skill is unpacked, with Felipe urging listeners to ask powerful questions like “Tell me more.”
• Chris shares the science of gratitude, detailing how it improves physical health, mental resilience, and overall happiness.
• Felipe draws a parallel between life and music, emphasizing the rhythm of tension and release as essential for growth and harmony.
• Together, they discuss how small, daily choices to learn, love, and explore can lead to a more meaningful and joyful life.

Notable Quotes:

• "Gratitude is the bridge between where we are and where we want to be." – Chris Schembra
• "We are designed to learn, to explore, and to love—every day is a chance to do all three." – Felipe Gómez
• "The most profound moments of joy come when we serve others, not ourselves." – Felipe Gómez
• "Ingratitude is the seed of all wickedness—it’s time we turn it into gratitude and growth." – Chris Schembra
• "Listening is an act of love, and it opens the door to empathy, understanding, and trust." – Felipe Gómez
• "Tension is part of life, but release is where growth happens. Don’t dwell in the tension." – Chris Schembra
• "Love, in its truest form, is the ultimate virtue—it has no limits, only power to transform." – Felipe Gómez
• "If you want to live a life of gratitude, don’t wait for the big moments. Start with the small ones." – Chris Schembra
• "In every conversation, the most important thing isn’t what’s said—it’s what remains unsaid." – Felipe Gómez
• "Virtue is found in the balance—between excess and deficiency lies the path to greatness." – Felipe Gómez
• "The greatest civilizations crumbled when gratitude disappeared. Let’s not repeat history." – Chris Schembra
• "To become virtuous, you have to act virtuously. Justice requires acts of justice, love requires acts of love." – Felipe Gómez
• "Gratitude is more than a feeling—it’s a tool for healing, hope, and humanity." – Chris Schembra
• "Ask two questions every day: 'Tell me more' and 'How can I help?' These will change your life." – Felipe Gómez
• "You don’t need permission or privilege to make the choice to learn, explore, and love. It’s yours to claim every day." – Chris Schembra

Actionable Takeaways:

1. Gratitude fuels growth: It fosters healing, connection, and personal transformation.
2. The power of small choices: Everyday acts of learning, exploring, and loving lead to a meaningful life.
3. Listen to lead: Effective listening builds trust, empathy, and innovation in leadership and life.
4. Tension and release: Life’s challenges are part of a rhythm—embrace the tension and find moments of release to thrive.

ABOUT OUR GUEST:

Felipe Gómez is a globally renowned speaker, virtuoso pianist, and thought leader whose work bridges the worlds of music, leadership, and personal transformation. With over 1,000 captivating performances delivered in 33 countries and 111 cities, Felipe has earned standing ovations from audiences around the world. His unique ability to blend classical music with practical leadership insights makes him one of the most sought-after keynote speakers today.

Felipe’s success is built on his extensive experience as an entrepreneur, business leader, and artist. He has delivered his message at some of the world’s most prestigious management and leadership forums, including the Global Peter Drucker Forum, the Oslo Business Forum, and the World Business Forum in New York, Madrid, Milan, and Sydney.

In his keynote presentations, Felipe uses a grand piano on stage to create a deeply interactive and transformative experience. Through music, he teaches profound lessons on leadership, trust, innovation, and teamwork, inspiring individuals and organizations to achieve greatness. His philosophy is rooted in the teachings of Aristotle and the concept of the “golden mean,” which he applies to modern challenges in life and business.

Felipe is also a celebrated author. His best-selling book, Attitude-E, offers practical frameworks for living with an entrepreneurial mindset, while his upcoming release, Virtuoso, explores the art of living and leading with excellence. Felipe hosts Pensando en Voz Alta, a weekly interview program where he engages with global leaders on topics of creativity, resilience, and transformation.

Born in Colombia, Felipe holds an MBA from the International Institute for Management Development (IMD) in Switzerland, where he also completed a program on Leading Digital Business Transformation. He combines his global perspective with the sensibility of an artist, delivering a message that resonates across cultures and industries.

Whether he’s inspiring corporate executives, performing on stage, or engaging with audiences through his 42-Day Listening Challenge, Felipe’s mission is clear: to help people orchestrate transformational change in their personal and professional lives.

Connect with Felipe Gómez:

• Website: Learn more about Felipe's work and upcoming events.
  Felipe Gomez
• LinkedIn: Connect with Felipe on LinkedIn.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

RESOURCES MENTIONED:

• Felipe’s 42-Day Listening Program: Subscribe for a daily dose of classical music and reflection.
• Chris Schembra’s Book: Gratitude Through Hard Times: Finding Positive Benefits Through Our Darkest Hour.
• Adam Grant’s Book: Give and Take: Why Helping Others Drives Our Success.
• Barbara Fredrickson’s Research: Learn about the broaden-and-build theory of positive emotions.

In this captivating episode of Gratitude Through Hard Times, host Chris Schembra welcomes innovation expert, entrepreneur, and jazz musician Josh Linkner to explore the profound connection between creativity, gratitude, and success. Josh, a New York Times bestselling author and founder of five tech companies, shares how his diverse experiences—from navigating high-stakes business ventures to performing over 1,000 jazz concerts—have shaped his unique philosophy on unlocking human potential.

Josh dives deep into the principles behind his latest book, Big Little Breakthroughs: How Small Everyday Innovations Drive Oversized Results. He explains how small, consistent acts of creativity—not risky moonshots—are the key to driving transformational outcomes in business and life. Together, Josh and Chris unpack the importance of mindset, the power of gratitude in unleashing creative potential, and why celebrating others' success (a concept known as Mudita) can bring unparalleled fulfillment.

This episode is packed with actionable insights, including Josh’s “Two-Minute Creativity Ritual” for daily innovation and his revolutionary approach to brainstorming—“Role Storming”—that encourages you to think outside the box by stepping into a new persona. Josh also shares vulnerable stories of overcoming self-doubt, from learning to sing in his 50s to embracing mistakes as vital stepping stones to greatness.

Whether you’re an entrepreneur seeking fresh ideas, a leader looking to inspire your team, or simply someone striving for a more creative and fulfilling life, this conversation offers a roadmap to transform fear into curiosity, inaction into experimentation, and stagnation into growth. Prepare to be inspired to awaken your inner artist and embrace the small, deliberate acts of creativity that can lead to life-changing results.

Grab a notebook, settle in, and get ready to tap into the power of gratitude, belief, and everyday innovation to create a life filled with purpose and possibility.

What You’ll Learn in This Episode:

• The Power of Gratitude: How gratitude opens the door to creativity, minimizes fear, and enhances problem-solving.
• Big Little Breakthroughs: Why small, incremental innovations often outperform giant moonshots in driving success.
• The Two-Minute Creativity Ritual: A simple daily practice to cultivate creative thinking in just two minutes.
• Role Storming vs. Brainstorming: A fun and effective technique for generating bold ideas by stepping into a character or role.
• Overcoming Limiting Beliefs: How Josh shattered his own self-imposed limits by learning to sing at 50—and how you can tackle your own doubts.
• Mudita: The joy of celebrating others’ success and its transformative impact on personal and professional growth.

Notable Quotes:

• "Gratitude is the antidote to fear and suffering. It helps us plug into our creative potential and see the world through a lens of abundance." — Josh Linkner
• "Instead of ‘I’ll believe it when I see it,’ shift to ‘I’ll see it when I believe it.’ Belief is the starting point for innovation." — Josh Linkner
• "We’re all artists. Whether you’re a chef, a trial lawyer, or a parent, creativity is about challenging norms and creating something new." — Josh Linkner
• "The riskiest move is often inaction. Small creative experiments allow us to de-risk and learn as we go." — Josh Linkner
• "Gratitude doesn’t just shift perspective; it opens the door to innovation and creates space for others to succeed alongside us." — Chris Schembra

Actionable Takeaways:

1. Try the Two-Minute Creativity Workout: Spend one minute immersing yourself in another’s creativity (e.g., music, art, poetry) and one minute brainstorming solutions to an unrelated problem.
2. Challenge a Limiting Belief: Identify something you’ve told yourself you “can’t do,” and take one small step to prove yourself wrong.
3. Practice Role Storming: At your next team meeting, role-play as someone like Lady Gaga, Yoda, or an alien to generate bold ideas without fear of judgment.
4. Reflect on Gratitude: Answer the question, “Who’s one person you’ve never thanked, but whose impact on your life deserves recognition?” Take action to express that gratitude.

ABOUT OUR GUEST:

Josh Linkner— a New York Times bestselling author — is a rare blend of business, art, and science. On the business front, he’s been the founder and CEO of five tech companies, which created over 10,000 jobs and sold for a combined value of over $200 million. He’s the co-founder and Managing Partner of Muditā (moo-DEE-tah) Venture Partners - an early-stage venture capital firm investing in groundbreaking technologies. Over the last 30 years, he’s helped over 100 startups launch and scale, creating over $1 billion in investor returns. He’s twice been named the EY Entrepreneur of The Year and is the recipient of the United States Presidential Champion of Change Award. While proud of his business success, his roots are in the dangerous world of jazz music. He’s been playing guitar in smoky jazz clubs for 40 years, studied at the prestigious Berklee College of Music, and has performed over 1000 concerts around the world. His experiences in both business and music led him to become one of the world’s foremost experts on innovation. Josh is the co-founder and Chairman of Platypus Labs, a global research, training, and consulting firm. Today, he’s on a mission to help leaders Find A WayTM through creative problem-solving, inventive thinking, and ingenuity.

FOLLOW JOSH:

• Website:joshlinkner.com
• LinkedIn:Josh Linkner
• Instagram:@joshlinkner
• Twitter:@JoshLinkner

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

RESOURCES MENTIONED:

• Josh Linkner’s Latest Book: Big Little Breakthroughs: How Small Everyday Innovations Drive Oversized Results
• Mudita Venture Partners: Website
• Platypus Labs: Website
• Felipe Gomez’s Art of Listening: Subscribe

In this inspiring episode of Gratitude Through Hard Times, host Chris Schembra sits down with David Landman, a former senior HR executive at Goldman Sachs, to explore his transformative journey from corporate success to living a life centered on joy, gratitude, and purpose.

David, who is passionate about making work more sustainable, fulfilling, and inclusive for everyone, shares how his career transition was sparked by a desire to escape stagnation and create a more meaningful life. After 20 years at Goldman Sachs, David now dedicates his time to supporting visionary founders, investors, and innovators who are redefining what it means to thrive in the workplace.

Through his work, David:

1. Advises some of the world’s most innovative HR tech startups and venture capitalists.
2. Builds communities of CHROs and HR executives passionate about giving back.
3. Shares his knowledge with the next generation of HR leaders.

In the episode, David introduces “The Long Exhale,” a framework for rediscovering joy and purpose. He shares actionable steps for leaders to break free from burnout, foster gratitude, and create lasting impact—both in their personal and professional lives.

This conversation is filled with practical insights, including how to:

• Take small actions to get unstuck.
• Shift from an inward to an outward mindset.
• Adopt an abundance mindset and embrace joy over achievement.

David’s guiding principle is clear: When we lift others up, we can all succeed. This episode is a call to action for leaders and changemakers to co-create a better future of work together, fueled by empathy, gratitude, and human connection.

Key Discussion Points:

• David’s Journey from Corporate Executive to Joyful Living
• Signs of Feeling Stuck
• The Long Exhale Framework
• The Role of Gratitude in Leadership and Life
• Redefining Success
• Nature as a Tool for Perspective and Renewal
• Challenges of Transitioning to a New Way of Being
• Practical Actions for Leaders and Individuals
• David’s Vision for the Future of Work
• The Call to Rediscover Joy

Notable Quotes:

• David Landman:
  “I’m working for joy now, and it’s so freaking amazing.”
• Chris Schembra:
  “Misery is optional. Let’s rediscover joy and wake up to the beauties of life.”
• David Landman:
  “The Long Exhale is about relaxing into the moment, finding gratitude, and following the things that bring you purpose and joy.”
• David Landman:
  “When we lift others up, we can all succeed. Let’s co-create a better future of work together.”
• Chris Schembra:
  “Just because you find your purpose doesn’t mean the journey will be all sunshine, rainbows, and unicorns. But it will be worth it.”
• David Landman:
  “I was stuck, not because I didn’t know what to do next, but because I was afraid to take that first step. Small actions are the key to big transformations.”
• David Landman:
  “I spent 20 years climbing the corporate ladder, and now I’ve discovered the joy of walking the forest trail.”
• Chris Schembra:
  “Adopting an outward mindset opens the door to connection, gratitude, and rediscovering joy.”
• David Landman:
  “Life doesn’t have to be about rigid plans or fixed destinations. It’s about following the breadcrumbs of what brings you joy and meaning.”
• Chris Schembra:
  “Gratitude isn’t just a feeling—it’s a practice that can transform your relationships, your leadership, and your life.

ABOUT OUR GUEST:

David Landman is a seasoned Human Resources executive with a distinguished career, primarily spent at Goldman Sachs where he served for over 20 years. As the Global Head of Talent Development and a member of the Human Capital Management Executive Committee, he played a pivotal role in shaping the firm's talent strategy and implementing strategic initiatives that drove business performance and enhanced diversity. Renowned for his expertise in talent practices, Landman's work has been featured in notable publications such as Forbes. Following his tenure at Goldman Sachs, he has dedicated his time to supporting visionary companies and innovators, serving as an advisor to HR technology companies and leading the CHRO community at PeopleTech Enterprise. An active speaker at institutions like Columbia University and a participant in various conferences and podcasts, Landman emphasizes the importance of feedback in personal and professional growth. He recently joined Loupe's Advisory Board, where he promotes employee development and feedback as key business priorities, advocating for a humane, connected, and fulfilling work environment.

LinkedIn:David Landman

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

• Book: 4,000 Weeks: Time Management for Mortals by Oliver Burkeman
• Practice: Japanese Forest Bathing (Shinrin Yoku)

In this insightful episode of Gratitude Through Hard Times, host Chris Schembra welcomes Mitch Warner, Managing Partner at The Arbinger Institute and co-author of Leadership and Self-Deception. Mitch guides us through the core principles of Arbinger’s groundbreaking work, exploring the central idea of self-deception—a psychological barrier that prevents individuals from seeing others clearly and, ultimately, impedes personal and organizational growth.

Mitch introduces the concept of self-deception as the tendency to see ourselves inaccurately, often with a biased or distorted lens, which leads us to misjudge others as obstacles or tools rather than as people with legitimate needs and perspectives. This inward mindset results from what Arbinger terms self-betrayal, a failure to act on our internal sense of how we should treat others. Mitch emphasizes that self-deception is not just a personal issue but a core problem in organizations, affecting everything from team collaboration to leadership effectiveness. He explains how leaders unwittingly create and sustain the very conflicts they seek to resolve by failing to see their own role in the challenges they face.

The discussion shifts to Arbinger’s proposed solution: shifting from an inward mindset to an outward mindset. Mitch explains that an inward mindset centers on self-justification, blame, and defensiveness, where others are seen merely as obstacles or means to achieve personal goals. By contrast, an outward mindset recognizes others as individuals with needs, goals, and aspirations as real as our own. Mitch discusses how adopting an outward mindset can transform workplaces, leading to stronger relationships, better communication, higher accountability, and improved results.

One of the most powerful concepts discussed is the idea of collusion—a cycle of conflict where two or more people reinforce each other’s negative behaviors. Mitch describes how this dynamic is fueled by self-deception, as individuals are more focused on defending their own views than understanding others’ perspectives. Collusion often manifests as blame, resentment, and resistance, creating silos and perpetuating dysfunction in teams. Mitch explains that breaking the cycle of collusion requires leaders to first recognize their own part in the conflict, shifting their focus from changing others to changing themselves.

Mitch also offers insights into the updated 4th edition of Leadership and Self-Deception, which features modernized examples, diverse characters, and new scenarios that address contemporary workplace challenges. The new edition incorporates practical tools and study guides to help readers apply Arbinger’s principles in both personal and professional contexts. Mitch outlines some of these tools, such as identifying moments of self-betrayal, practicing active curiosity about others, and implementing feedback loops that promote transparency and accountability.

The episode concludes with a discussion of why these concepts are particularly relevant today. Mitch emphasizes that in a world marked by uncertainty, division, and rapid change, the ability to see others clearly and adopt an outward mindset is more urgent than ever. He explains how leaders who embrace these principles can create workplaces that are more inclusive, resilient, and adaptable. By fostering cultures where people are genuinely seen and valued, organizations can enhance performance, improve retention, and unlock greater potential at every level.

Why You Should Listen:

If you’re a leader, manager, or someone interested in personal development, this episode offers a practical framework for understanding how mindset shapes behavior, relationships, and organizational outcomes. Mitch Warner presents Arbinger’s concepts with clarity, making complex psychological principles accessible and actionable. Whether you're facing communication breakdowns, conflict, or disengagement within your team, the concepts of self-deception, collusion, and outward mindset will provide you with new ways to diagnose and address root problems. By applying these principles, you can transform not only your leadership but also your everyday interactions, creating deeper connections and achieving sustainable results.

Key Discussion Points:

• Self-Deception as a Barrier to Leadership.
• The Inward vs. Outward Mindset.
• Collusion: A Cycle of Blame and Justification.
• Self-Betrayal as the Root of Dysfunction.
• Practical Tools for Mindset Shift.

Notable Quotes:

• “Self-deception isn't about the other person—it's about us and the stories we create to justify our behavior.” — Mitch Warner
• “To change others, leaders must first change themselves. It starts by seeing our own contributions to the problems we face.” — Mitch Warner
• “When leaders have the courage to recognize how they contribute to problems, they open the door to transformational change—not just for themselves, but for their entire organizations.” — Mitch Warner
• “Imagine a workplace where no one has an image to protect—where people are fully open to feedback and focused solely on the mission.” — Mitch Warner
• “We often create the very conflicts we seek to resolve by failing to see others clearly and acting from a place of self-deception.” — Mitch Warner
• “Gratitude is one of the tools that can shift us from an inward to an outward mindset, helping us to acknowledge the humanity and value of others.” — Chris Schembra

Action Items:

1. Subscribe: If this conversation resonated with you, don’t forget to subscribe for more heart-centered discussions on leadership, empathy, and gratitude.
2. Share: Send this episode to someone who could use inspiration and a reminder to practice gratitude.
3. Reflect: Who in your life deserves a thank you? Take a moment today to reach out and express your gratitude.

ABOUT OUR GUEST:

Mitch Warner is a bestselling author and Arbinger managing partner with a background in healthcare and organizational turnaround. Mitch is the co-author of Arbinger’s latest bestseller, The Outward Mindset. He writes frequently on the practical effects of mindset at the individual and organizational levels as well as the role of leadership in transforming organizational culture and results. He is an expert on mindset and culture change, leadership, strategy, performance management, organizational turnaround, and conflict resolution. 

Mitch is a sought-after speaker to organizations across a range of industries, bringing his practical experience to bear for leaders of corporations, governments, and organizations across the globe. Specific clients include NASA, Citrix, Aflac, the U.S. Army and Air Force, the Treasury Executive Institute, and Intermountain Healthcare. Mitch carries his first-hand perspective as a proven leader into his speeches and facilitation, dynamically bringing Arbinger’s concepts and tools to life through his powerful stories and hands-on experience. His audiences leave inspired to improve and equipped with a practical roadmap to effect immediate change. 

In his role as managing partner, Mitch directs the development of Arbinger’s intellectual property, training and consulting programs, and highly customized largescale organizational change initiatives. He has been instrumental in Arbinger’s rapid growth, including its expanding international presence in nearly 30 countries. Mitch received his B.A. in philosophy and is a licensed nursing administrator. Trained in fine art at the Art Students League and the National Academy, he spends much of his free time painting. His work hangs in organizations nationwide.

FOLLOW MITCH:

• Leadership and Self-Deception (4th Edition):Amazon Link
• The Arbinger Institute:Website
• Follow Mitch Warner on LinkedIn:LinkedIn Profile
• Follow the Arbinger Institute on Twitter:@ArbingerInst

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

In this deeply moving and insightful episode of Gratitude Through Hard Times, host Chris Schembra engages in a heartfelt conversation with Sandeep Angra, Chief Information and Technology Officer (CIO/CTO) of the 40,000 person strong company, Unifi, the largest airport ground-handling company in North America and Europe. With over three decades of IT leadership experience spanning various industries, Sandeep’s professional achievements are significant, but today’s conversation takes us beyond his impressive resume.

This episode focuses on the themes of gratitude, humility, and spirituality, offering listeners a rare glimpse into the personal beliefs and life lessons that have shaped Sandeep's journey. He reflects on his upbringing in a small village in India, where his parents made enormous sacrifices to provide him with the opportunity to pursue education—a theme that resonates deeply throughout the episode. Sandeep’s father, a schoolteacher who walked 15 kilometers to work to save money for his children's tuition, and his mother, a primary school teacher, instilled in him values of hard work, humility, and gratitude that continue to guide him today.

Sandeep's personal philosophy centers on the belief that gratitude is the cornerstone of success, both in life and leadership. He speaks candidly about the importance of acknowledging the people who have supported us along the way—whether they are still with us or not—and how expressing gratitude strengthens both personal and professional relationships. Throughout the conversation, Sandeep delves into his spiritual beliefs, sharing his thoughts on karma, incarnation, and the interconnectedness of life, drawing on influences from both Eastern philosophy and scientific thought, such as Einstein’s reflections on the nature of reality.

Listeners are invited to consider three essential questions: Who am I? Why am I here? How can I help others? These questions form the foundation of Sandeep’s life philosophy, one that calls us to live with purpose, to give selflessly, and to remain humble regardless of external achievements.

The episode is not just a reflection on leadership in business, but also on the leadership of the heart—how empathy, kindness, and serving others can lead to both personal fulfillment and professional success. Sandeep shares stories from his career in global IT leadership, highlighting the ways in which gratitude and humility have not only helped him navigate challenges but have also allowed him to build high-performing teams, implement transformative technology projects, and align corporate objectives with human values.

Chris and Sandeep also explore the power of giving without expectation—a recurring theme that underscores the entire conversation. In a world that often values material success and self-promotion, Sandeep reminds us that true fulfillment comes from giving generously, whether through acts of kindness, mentorship, or simply acknowledging the contributions of others.

By the end of the episode, listeners will walk away with not just actionable leadership advice, but a renewed sense of purpose and a deeper understanding of how gratitude can enrich both their personal and professional lives. Sandeep’s wisdom reminds us that the journey of giving, whether to our families, our communities, or even to strangers, is a difficult but immensely rewarding one—one that ultimately defines our legacy.

Whether you’re an executive, a leader, or simply someone seeking more meaning in life, this episode offers valuable insights into how we can all lead with humility, harness the power of gratitude, and create a more compassionate, connected world.

Key Discussion Points:

• Sandeep’s Humble Beginnings: Growing up in a small village in India, with parents who sacrificed everything to ensure their children received a quality education.
• Gratitude for Life’s Guides: Sandeep reflects on the people who shaped his journey, including his parents, teachers, and his wife, who supported him through difficult decisions.
• Living with Gratitude and Humility: The importance of giving thanks and remaining humble, no matter where life takes you.
• Spiritual Reflections: How spirituality and karma play a significant role in Sandeep’s approach to life, including his belief in reincarnation and universal connection.
• Leadership through Service: Sandeep shares the idea that true leadership is about serving others selflessly, and how that has been the foundation of his career.
• Applying Gratitude to Everyday Life: Simple yet profound questions everyone should ask themselves: "Who am I?" and "How can I help?"

Notable Quotes:

• Sandeep Angra: "If you want to attract good, you must be good. What you give to the world is what you will get in return. That is the law of karma."
• Chris Schembra: "To do something without expecting anything in return is the most difficult journey a human being will take."
• Sandeep Angra: "You cannot give to the world what you don’t have. If you have anger, that’s what you’ll give. If you have kindness, that’s what you’ll give."

1. Subscribe: If this conversation resonated with you, don’t forget to subscribe for more heart-centered discussions on leadership, empathy, and gratitude.
2. Share: Send this episode to someone who could use inspiration and a reminder to practice gratitude.
3. Reflect: Who in your life deserves a thank you? Take a moment today to reach out and express your gratitude.

ABOUT OUR GUEST:

Sandeep Angra is the Chief Information and Technology Officer (CIO/CTO) for the largest airport ground handling company, which operates across more than 250 airports in Europe and North America. With over 30 years of experience in IT leadership, Sandeep has worked in industries including Big4 consulting, travel and logistics, pharmaceuticals, financial services, and consumer goods. He has led a range of digital transformation projects, such as ERP implementation, Cloud Adoption, AI/ML integration, and Automation, managing budgets up to $250 million. These projects have contributed to business growth, improved customer value, increased productivity, and cost reductions. Sandeep is experienced in building teams, developing IT strategies, and aligning technology initiatives with business objectives.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

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In this insightful episode of Gratitude Through Hard Times, host Chris Schembra sits down with Michael J. O'Brien, founder of The BluePrint Toolset®, Inc., to explore how leaders can ignite the joy of work and foster positive cultural transformation within organizations. With over 35 years of experience coaching executives and consulting across diverse industries, Michael shares his journey from finance to becoming a leader in behavioral economics and corporate culture.

Michael explains the significance of focusing on strengths through appreciative inquiry—shifting attention from solving problems to amplifying what works well. He introduces his coaching model based on five key questions that help leaders foster growth and resilience in their teams. They discuss how mindset plays a crucial role in shaping outcomes, drawing on Barbara Fredrickson’s Broaden and Build Theory to highlight how positive emotions drive innovation and productivity.

The conversation also touches on the parallels between leadership and parenting, emphasizing the importance of helping others grow independently. Michael reflects on the power of gratitude in overcoming adversity and building resilient teams. They discuss the negativity bias, which makes it easier to focus on problems, and how cultivating a mindset of gratitude can break this cycle, leading to greater fulfillment.

The episode closes with an exploration of whether kindness is on the rise or decline, with both Chris and Michael asserting that while negativity captures our attention, acts of kindness are more prevalent than we think. This episode is packed with valuable insights for leaders and anyone looking to bring more joy, purpose, and positivity into their work and life.

Key Discussion Points:

From Problem Solving to Possibility Thinking:

• Michael’s BluePrint Toolset helps leaders unlock their teams’ potential through positive psychology and mindset shifts.
• Focus on what’s working and build on that through appreciative inquiry.

The Importance of Joy in Work:

• Instead of striving for happiness, aim for joy and flow in work. When people find joy in their work, productivity and fulfillment follow.
• Michael highlights that joy can be as rewarding in the workplace as it is in personal hobbies.

Leadership & Parenting Parallels:

• Michael draws a parallel between leadership and parenting, stressing that great leaders inspire and develop others, much like a good parent fosters growth in their children.
• He encourages leaders to focus on the long-term development of their teams and help them see how their efforts make a difference.

Gratitude & Growth in the Face of Adversity:

• Gratitude plays a crucial role in personal and professional growth. Adversity, if reframed positively, can lead to resilience and transformative change.
• Referencing research, both Michael and Chris discuss how mindset and gratitude can create an upward spiral of growth and fulfillment.

Shifting from Negativity to Opportunity:

• The human brain has a natural bias towards negativity, but by shifting focus to positive experiences and possibilities, leaders can create a more optimistic, resilient, and productive culture.

Notable Quotes:

• “To go from average to amazing requires appreciative inquiry. It’s about focusing on what’s working and finding ways to do more of it.” – Michael J. O'Brien
• “Joy in work leads to happiness, not the other way around.” – Michael J. O'Brien
• “Gratitude shifts our perspective, which shifts our beliefs, our actions, and ultimately our reality.” – Chris Schembra

1. Take the Blueprint Toolset® Assessment: Unlock your organization’s potential and enhance your team’s leadership abilities.
2. Practice Appreciative Inquiry: Begin asking your team members about their recent successes and how you can help them grow. Implement Michael’s five questions for regular one-on-one check-ins.

ABOUT OUR GUEST:

Michael J. O’Brien is the visionary founder of The BluePrint Toolset®, Inc., a platform that transforms intangible cultural insights into actionable strategies for organizations, leaders, and teams. With a diverse background in finance, economics, and human behavior, Michael has been guiding organizations to success for over 35 years. He has personally coached over 5,000 senior executives across six continents and co-authored ThinkBanking & Corporate Webbing — 50 Secrets to Success in the Digital Age. Michael currently resides in Houston, Texas, with his wife Angela and their dogs, Luna and Daisy.

DOWNLOAD MICHAEL’S NEWEST BOOK

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

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In this powerful episode of Gratitude Through Hard Times, host Chris Schembra engages in a deep and insightful conversation with Dr. Tony Nader, a leading neuroscientist, global head of the Transcendental Meditation (TM) movement, and author of the groundbreaking book Consciousness Is All There Is. Together, they explore the profound impact of understanding and expanding consciousness on personal well-being and collective transformation.

Dr. Nader shares his journey from his early life in Lebanon to his academic pursuits at MIT and Harvard Medical School, and ultimately to his role as a global leader in the TM movement. He explains the core idea that consciousness is the foundation of reality, challenging the traditional belief that the material world is the primary source of existence. The discussion dives into the four states of consciousness—sleeping, dreaming, waking, and transcendental consciousness—and how TM uniquely allows access to a deeper, more restful state that enhances creativity, peace, and fulfillment.

Listeners will also learn about the higher states of consciousness—cosmic, God, and unity consciousness—and how they can be achieved through the practice of TM. Dr. Nader emphasizes the practical benefits of regular meditation, including improved health, increased productivity, and a profound sense of inner peace.

This episode is a must-listen for anyone seeking to understand the deeper aspects of consciousness and how it can transform their life. Whether you’re new to meditation or an experienced practitioner, Dr. Nader’s insights offer valuable guidance on living a more meaningful and connected life.

Key Discussion Points:

Core Philosophy of Consciousness:

• Dr. Nader introduces the central thesis of his book Consciousness Is All There Is, proposing that consciousness is the fundamental reality that shapes everything in existence.
• He challenges the traditional materialistic worldview that prioritizes physical reality as the basis of life, instead arguing that consciousness is primary and material reality emerges from it.
• This paradigm shift encourages listeners to reconsider their understanding of reality and their place within it, highlighting the transformative potential of expanded consciousness.

The Four States of Consciousness:

• The episode dives into the four major states of consciousness: sleeping, dreaming, waking, and transcendental consciousness.
• Dr. Nader explains how TM uniquely facilitates access to transcendental consciousness, a state of restful alertness where the mind is deeply quiet yet fully awake.
• This fourth state of consciousness is described as a gateway to profound inner peace, heightened creativity, and a deeper sense of fulfillment, distinguishing it from the other three states.

Higher States of Consciousness:

• The discussion expands to the higher states of consciousness: cosmic consciousness, God consciousness, and unity consciousness.
• Dr. Nader explains that these states represent increasingly refined levels of awareness, where one begins to perceive the interconnectedness of all things and experiences a profound sense of unity with the universe.
• These advanced states are attainable through consistent practice of TM and contribute to a deeper spiritual awakening, where the individual self merges with the universal self.

Practical Benefits of Transcendental Meditation:

• TM is presented as a simple yet powerful practice that, when done for 20 minutes twice a day, can have significant impacts on both mental and physical health.
• Dr. Nader outlines the practical benefits, including reduced stress, improved focus, enhanced creativity, and greater emotional resilience.
• TM is also linked to better sleep, lower blood pressure, and a more balanced nervous system, making it a highly effective tool for overall well-being.

Meditate America Initiative:

• Dr. Nader introduces the Meditate America program, set to launch on September 12th, with participation from celebrities like Hugh Jackman and public figures like the U.S. Surgeon General.
• The initiative aims to bring the benefits of TM to a broader audience, particularly in America, to address societal challenges such as stress, crime, and public health.
• The program highlights the potential for TM to not only transform individual lives but also to create positive shifts in collective consciousness, leading to a more peaceful and harmonious society.

The Role of Gratitude and Inner Awareness:

• Chris Schembra and Dr. Nader explore how gratitude plays a crucial role in expanding consciousness by focusing on the sources of our blessings, not just the material outcomes.
• They discuss the importance of appreciating the creator behind every creation, encouraging listeners to shift their perspective from the external to the internal.
• The combination of gratitude and meditation is presented as a powerful practice for deepening one’s connection to the self and the world, leading to a more meaningful and fulfilling life.

Notable Quotes:

Dr. Tony Nader:

• "Consciousness is not just another aspect of life; it is the very foundation of reality itself."
• "When we dive deep into our consciousness, we discover that we are not just individual waves in the ocean, but the entire ocean itself."
• "True happiness and fulfillment come not from acquiring more, but from realizing and being more—expanding our awareness to its fullest potential."
• "The beauty of Transcendental Meditation is that it allows you to connect with the deepest part of yourself, that infinite reservoir of creativity and peace."
• "In the stillness of transcendence, we find the clarity to see the world as it truly is—not as we think it should be."

Chris Schembra:

• "Meditation is a way to retire within yourself, to find peace in a world that often feels overwhelming."
• "We often look outside for fulfillment, but the truth is, everything we need is already within us—if we take the time to access it."
• "By giving ourselves the gift of meditation, we’re not just investing in our own well-being, but in the well-being of everyone we interact with."
• "Dr. Nader’s work teaches us that the most profound changes in our lives come from within, from the simple act of being present with our true selves."
• "Gratitude isn’t just about acknowledging what we have; it’s about appreciating the source of all that we are and can be."

ABOUT OUR GUEST:

Dr. Nader is a medical doctor trained at Harvard University and the Massachusetts Institute of Technology (Ph.D. in neuroscience). He was a Clinical and Research Fellow in Neurology at the Massachusetts General Hospital, Harvard Medical School; and the Assistant Director of the MIT Clinical Research Center. He has conducted research in neurochemistry and neuroendocrinology; the relationship between diet, age, behavior, mood, seasonal influences, and hormonal activity; and the role of neurotransmitter precursors in medicine. 

As founder and editor-in-chief of the International Journal of Mathematics and Consciousness, Dr. Nader also offered a mathematical model for how the multiplicity of matter arises from a fundamental “singularity” of Transcendental Consciousness. For decades, Dr. Nader worked closely with TM Founder Maharishi Mahesh Yogi on the science of consciousness, which integrates modern research with the broad-based areas of knowledge stemming from the ancient Vedic tradition, including landmark studies in peer-reviewed journals establishing Transcendental Consciousness as a fourth major state of consciousness and expanding the scientific understanding of enlightenment. Today Dr. Nader directs the international organizations that teach the Transcendental Meditation program in over 100 countries and is the definitive authority on the TM technique.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

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In this episode of Gratitude Through Hard Times, host Chris Schembra sits down with Ash Shehata, Chief Information Officer of AHMC Healthcare System, to explore the intersection of leadership, adaptability, and human connection. Ash shares the story of a life-changing health crisis that transformed his perspective on healthcare and leadership, leading him to adopt a philosophy inspired by the adaptability and humility of water.

Chris and Ash dive into the importance of human connection in leadership, emphasizing the value of truly listening to understand rather than just waiting for your turn to speak. Drawing on lessons from Ross Perot Sr., Ash discusses how vulnerability, empathy, and the courage to make mistakes are crucial for effective leadership. They also explore the challenges of the ever-evolving healthcare landscape, highlighting the need for proactive pauses—moments to step back, prioritize, and move forward with purpose.

In addition to his professional insights, Ash reflects on how the principles he applies as a father—understanding, listening, and unconditional love—inform his approach to leading a large healthcare organization. Whether you're in healthcare, business, or simply looking to lead a more connected and purposeful life, this episode offers valuable lessons on the power of empathy, adaptability, and human connection.

Key Discussion Points:

• The Philosophy of Water: Ash discusses how a TED Talk on the adaptability of water profoundly influenced his approach to leadership and life. He explains that water’s qualities of being adaptable, humble, and harmonious have become central to his personal and professional philosophy (06:42:305).
• A Life-Altering Health Scare: Ash recounts a near-death experience in 2017 that reshaped his perspective on healthcare delivery and leadership. This moment of vulnerability emphasized the importance of empathy and the human connection in healthcare, leading Ash to re-evaluate the systems he once helped build (08:37:537).
• Leadership Lessons from Ross Perot Sr.: Ash shares valuable insights learned from working at Perot Systems under Ross Perot Sr. He emphasizes the importance of listening to understand rather than just waiting for a pause to speak, a lesson that has deeply impacted his leadership style (19:56:654).
• The Power of Human Connection: Reflecting on a dinner party where they first met, Chris and Ash discuss the significance of understanding and connecting with people at a human level. Ash notes that despite the differences in professional roles, we are more alike than different, and it’s these shared experiences that bind us together (22:28:042).
• Navigating Healthcare Challenges: Ash talks about the complexities of the healthcare industry and the importance of taking proactive pauses to evaluate and prioritize initiatives. He shares how sometimes taking two steps back is necessary to move forward with greater clarity and purpose (30:57:397).
• Closing Thoughts on Fatherhood and Leadership: Although not deeply explored in this episode, Ash’s principles of fatherhood—seeking to understand, listening without always solving, remembering childhood complexities, and loving unconditionally—are touched upon as part of his broader leadership and life philosophy (36:28:833).

Notable Quotes:

• "Technology is irrelevant without the human connection, the ability to listen, to support, to understand, to connect." — Chris Schembra
• "Water is silently successful; it adapts to its environment and grows, nourishes, and feeds. That’s how I strive to live my life." — Ash Shehata
• "Some of the most thought-provoking conversations I've had were during those 47 days in the hospital, where I learned the true power of empathy from the nurses who cared for me." — Ash Shehata
• "The biggest mistake in leadership today is listening for the pause instead of listening to truly understand the person in front of you." — Chris Schembra
• "You don't have to be everything to everyone. Sometimes, the most powerful thing you can do is pause, listen, and then respond with intention." — Ash Shehata
• "Human connection is the foundation of great leadership. We are more alike than different, and it's those shared experiences that bind us together." — Ash Shehata
• "The unavoidable pause is where growth happens. It's where you step back, evaluate, and decide how to move forward with purpose." — Chris Schembra

ABOUT OUR GUEST:

Ash Shehata is the Chief Information Officer of AHMC Healthcare System, one of California's largest healthcare providers. With over two decades of experience in the healthcare industry, Ash is known for his innovative approach to technology and leadership. He has played a pivotal role in transforming healthcare delivery by integrating cutting-edge technology with compassionate patient care, overseeing a system that serves over 200,000 patients annually.

Ash’s leadership philosophy is deeply rooted in adaptability, humility, and empathy, principles that were significantly shaped by a life-altering health crisis in 2017. This experience gave him a unique perspective on the importance of human connection and the critical role of empathy in healthcare. Beyond his professional achievements, Ash is a dedicated father and husband, drawing on his personal life to inform his approach to leadership. He is passionate about fostering environments where teams can thrive by prioritizing human connection, understanding, and the courage to make mistakes.

Ash’s career has also been influenced by his time at Perot Systems, where he worked under Ross Perot Sr., learning valuable lessons about the importance of listening, understanding, and leading with integrity. Today, Ash continues to advocate for a patient-centered approach to healthcare, combining the latest technological advancements with the timeless values of empathy and human connection.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

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In this episode of "Gratitude Through Hard Times," host Chris Schembra welcomes Francesco Pastore, the Chief Marketing & Sales Officer and Corporate Communication Director of the global paper leader, Sofidel.

Francesco discusses the concept of a "portfolio career," emphasizing the importance of diverse experiences, continuous learning, and adaptability. He shares his strategy for balancing short-term business results with long-term personal and professional growth, using a blend of strategic focus and the Pareto principle (80% execution, 20% learning).

The conversation delves into the significance of soft skills in leadership, with Francesco stressing the importance of humility, vulnerability, and communication. He shares his approach to inspiring his team, especially those early in their careers, to invest in their long-term growth.

A key takeaway from Francesco's leadership philosophy is the importance of creating space for failure and learning. He highlights how AI can facilitate rapid testing and learning, enabling leaders to fail fast and small, which ultimately drives innovation and growth.

Chris and Francesco discuss the role of gratitude in leadership, with Francesco expressing his deep gratitude for his wife, Paola, and how her support has been crucial throughout his career. This moment underscores the personal side of leadership and the power of acknowledging those who support us.

In closing, Francesco shares a powerful quote about treating people as they could be, not just as they are, emphasizing the impact of a future-focused leadership approach. Chris echoes this sentiment, reflecting on how envisioning and supporting people's growth can lead to remarkable business outcomes.

Join Chris and Francesco in this insightful conversation on leadership, growth, and the power of gratitude.

1. "If you treat an individual as he is, he will remain how he is. But if you treat him as if he were what he ought to be and could be, he will become what he ought to be and could be." – Francesco Pastore
2. "Live as if you were going to die tomorrow, learn as if you were going to live forever." – Francesco Pastore's LinkedIn header
3. "When you have space, you can fail more." – Francesco Pastore
4. "Strategy is the ability to say no." – Francesco Pastore
5. "Leadership is not a framework. Leadership is adaptable and you have to programmatically deliver your style of leadership based on what the person needs in the moment." – Francesco Pastore
6. "Soft skills are crucial in this new world of work." – Francesco Pastore
7. "AI helps us fail in a much more healthy way." – Francesco Pastore
8. "You need to test more things. Otherwise, you will just copycat the other and doing marginally better. You want to be much, much better than the other." – Francesco Pastore
9. "You can't chase two rabbits at the same time; they'll both get away. Focus equals growth." – Chris Schembra quoting Dave Lindsey
10. "It's important to fail fast and fail small on a continual basis to achieve the long-term growth in the future." – Chris Schembra
11. "For me, a portfolio career has two directions: one is the core experiences you have had, and the other is the balance between soft skills and hard skills." – Francesco Pastore
12. "Learning agility is the key to navigating different roles, companies, and cultures successfully." – Francesco Pastore
13. "The ability to say no is linked to clear strategy and prioritization. Without this, everything becomes equally important, which means nothing is important." – Francesco Pastore
14. "To me, failure is not the devil. Failure is learning." – Francesco Pastore
15. "A good strategy means building the organization and building the business. You need to know how to build both for long-term success." – Francesco Pastore
16. "Theory seems easy, but execution is what brings the theory to life." – Francesco Pastore
17. "Connecting the dots backwards is easy, but doing it forward requires adaptability and a focus on continuous improvement." – Francesco Pastore
18. "Communication and visioning are essential to help people understand that there's more beyond short-term results." – Francesco Pastore
19. "In any job, always secure 20% of your time for learning or growing as a person and leader." – Francesco Pastore
20. "Leadership is about being humble and honest, showing vulnerability, and leading by example." – Francesco Pastore

1. Importance of a Portfolio Career:
2. Balancing Short-term and Long-term Goals:
3. Significance of Soft Skills in Leadership:
4. Embracing Failure for Growth:
5. Gratitude in Leadership:

Francesco Pastore is a seasoned and dynamic leader, holding a degree in Economics from Pisa, earned in 1996. His portfolio career journey began at Procter & Gamble, where he honed his fundamental skills in sales and marketing. After departing from P&G in 2004 in Geneva, Francesco continued to cultivate his international career, initially at Bain & Company, and later at leading consumer goods companies such as Coca-Cola and Coty.

In 2019, Francesco took on a pivotal role at Sofidel, where he oversees the European market as the Chief Marketing & Sales Officer. Since December, he has also assumed the role of Corporate Communication Director, showcasing his versatility and ability to manage diverse business areas.

With a longstanding passion for digital, his expertise lies in general management, sales, and consulting. Thanks to Sofidel, he has gained significant experience in ESG (Environmental, Social, and Governance) issues.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

WEBSITE | INSTAGRAM | LINKEDIN | BOOKS