Episode Description

In this electrifying episode of Gratitude Through Hard Times, Chris Schembra sits down with transformational speaker, coach, and author Juan Bendana, whose new book Confident by Choice is poised to reshape how we think about courage, action, and self-belief.

This conversation dives deep into a liberating truth: confidence isn’t a fixed trait—it's a daily decision. Together, Chris and Juan unpack the Confidence Cycle, a four-part science-backed framework (Micro Energy → Micro Courage → Micro Action → Micro Proof) designed to help everyday people break through fear and build an inspired life—one step at a time.

But this episode is more than a framework. It’s a heart-to-heart about mentorship, identity, failure, and the beauty of baby steps. Juan opens up about battling binge eating, hitting rock bottom, and how a good friend’s invitation to California helped him reset his entire life. From the weight of imposter syndrome to the surprising science behind confidence and Olympic achievement, Juan reminds us that we are all capable of change—especially when we stop trying to get it perfect and start moving with purpose.

If you’ve ever felt stuck, scared, or unsure where to begin, this episode is your signal to start. Listen in, take a breath, borrow some belief, and get ready to build the life you know is waiting for you.

1. “Confidence is not the absence of self-doubt. It’s the willingness to act anyway.” – Juan Bendana
    
2. “The way out is through. And the way through is trust.” – Chris Schembra
    
3. “Confident people spend more time with self-doubt than less confident people. They just have a better relationship with it.” – Juan Bendana
    
4. “When something bad happens, most people ask, ‘What’s wrong with me?’ Confident people ask, ‘What do I do next?’” – Juan Bendana
    
5. “Energy is the spark. Courage is the ignition. Action is the engine. Proof is the fuel.” – Chris Schembra
    
6. “You can borrow someone else’s confidence. Just try on their life like it’s a fresh pair of Jordans.” – Juan Bendana
    
7. “You wouldn’t worry so much about what others think of you if you realized how seldom they do.” – Eleanor Roosevelt (quoted by Juan)
    
8. “The people in your life need you more than you think. Build your confidence, then give it away.” – Juan Bendana
    
9. “Olympians aren’t born more confident. They just commit to small steps over time.” – Chris Schembra
    
10. “I’m not there… yet. That single word creates space for growth, grace, and transformation.” – Juan Bendana
     

1. Confidence is a process, not a personality trait. It’s something we build through micro decisions, not something we’re born with or without.
    
2. Micro Energy is the foundation. Whether it’s rest, excitement, curiosity, or joy—building momentum starts with finding even the smallest spark.
    
3. Micro Courage means choosing discomfort on purpose. Confidence grows when we lean into fear, not when we avoid it.
    
4. Micro Action is where transformation begins. Even walking to the gym without going inside can be a powerful first step.
    
5. Micro Proof is confidence in motion. Success and failure both offer evidence that we’re capable of growth.
    
6. You don’t have to do it alone. Mentorship, community, and borrowed belief are part of the journey.
    
7. Failure builds confidence when it’s reframed. Trying and failing proves you had the courage to show up, and that’s enough.
    
8. Imposter syndrome is a sign of growth. It shows you're operating at your edge, where confidence can be forged.
    
9. Language matters. Swapping “I can’t” for “I can’t… yet” changes fixed mindsets into growth mindsets.
    
10. Confidence creates identity shifts. When you accumulate enough proof, you don’t just act differently—you become someone new.
     

1. Pre-order Juan’s book Confident by Choice (link in show notes)—and send it to someone who needs a boost of belief.
    
2. Do one micro action today toward a goal you’ve been putting off—send the email, take the walk, make the ask.
    
3. Reflect and journal: Where in your life are you telling yourself "I'm not enough"? Rewrite that story with "...yet."
    
4. Send a voice note to a friend or team member with words of confidence. “You’re amazing. I’m glad you’re here.”
    
5. Reach out to Juan on LinkedIn and say “You’re welcome”—as a callback to the moment he thanked all the strivers listening.
    

• 📚 Pre-Order Confident by Choice by Juan Bendana
• 🌐 Follow Juan on LinkedIn
• 📨 Contact Juan directly via email in the show notes
  
   

🎧 Subscribe to 

Gratitude Through Hard Times

 on Apple Podcasts, Spotify, or your favorite app

In this riveting and deeply personal conversation, Chris Schembra sits down with Grace Smith — one of the world’s most respected hypnotherapists and the founder of the #1 hypnotherapy brand in the world — to explore how hypnosis can unlock peak performance, emotional clarity, and authentic leadership in the modern workplace.

Chris opens the episode by recounting how Grace helped him through a dark moment in 2021, using hypnotherapy to reconnect him to purpose, possibility, and a record-breaking year in business. From there, the conversation expands to cover Grace’s origin story, her groundbreaking work with high-achieving CEOs, and why hypnosis is less about “fixing” and more about revealing the strength already inside us.

Grace shares stunning stories from her early career — including how she helped a paralyzed man regain movement in a single session, a man who would later become her father-in-law. Together, they explore how the subconscious governs behavior, how leaders can reprogram outdated belief systems, and why gratitude often lives just beneath stress, waiting to be uncovered.

This episode is a masterclass in neuroscience, personal growth, and emotional intelligence for anyone looking to lead with clarity and courage in a world of chaos.

• Subconscious blocks and business growth
• The science of theta brainwave states and peak performance
• How trauma and stress quietly shape executive decision-making
• Why hypnosis helps leaders find clarity, confidence, and intuition
• The power of gratitude as a renewable energy source
• How to lead with presence in a world of distraction

• “When the subconscious is working against you, you’ll never reach your true potential.” – Grace Smith
• “Gratitude is there—it’s just buried beneath stress. Hypnosis helps you feel what’s already been inside you.” – Grace Smith
• “You’re not fixing broken people—you’re polishing the gem that was always there.” – Chris Schembra
• “Hypnosis gave me the pause I needed to take action toward healing. One week later, I bought a ticket to Italy.” – Chris Schembra
• “The brain doesn’t just change overnight because your circumstances improve. You have to rewire it—consciously.” – Grace Smith
• “I work with people whose decisions shift tectonic plates. When their subconscious is clear, the world moves with more grace.” – Grace Smith
• “Every subconscious breakthrough is followed by what I call a bonus miracle—change you didn’t even expect.” – Grace Smith
• “When you’re in theta, you bypass the ego. That’s where the intuition lives. That’s where the clarity begins.” – Grace Smith
• “We’re not adding anything. We’re removing what’s in the way of who you already are.” – Grace Smith
• “Hypnosis isn’t mind control. It’s mindset liberation.” – Grace Smith
• “Grace didn’t just help me recover—she helped me remember who I was before the noise.” – Chris Schembra
• “You can read every business book in the world. But if your subconscious is working against you, you’re building on sand.” – Chris Schembra
• “She’s not giving you a new mind—she’s handing you the keys to the one you forgot you had.” – Chris Schembra
  “Sometimes the only way forward is to pause long enough to hear the voice underneath the fear.” – Chris Schembra

• Grace’s first hypnotherapy session helped her quit smoking — and changed the course of her life
• How a United Nations peacekeeper paralyzed from a stroke moved his hand again in a single session
• Chris’s vulnerable account of his 2021 mental health crisis and the role Grace played in his recovery
• Why CEOs with billion-dollar companies are turning to hypnotherapy for their next breakthrough
• The neuroscience of flow, intuition, and decision-making under pressure

• Grace App: Hypnotherapy on-demand for stress, sleep, success, and more
• Learn more about 1:1 executive coaching with Grace

In this deeply moving and insight-rich episode of Gratitude Through Hard Times, host Chris Schembra welcomes Sara Hardwick, the Community Relationship Strategist at the Gift•ology Group and steward of the late John Ruhlin’s enduring legacy. What begins as a conversation about gifting quickly unfolds into a masterclass in human connection, spiritual resilience, and the transformative power of long-game generosity.

Sara shares her unexpected journey into this world of relational marketing—how a nudge from her college roommate and a single Google search led her to John’s work, and how her bold outreach blossomed into a mentorship, a career, and a calling. Chris and Sara reflect on how the principles of Beyond Gift•ology are not just business strategies—they’re spiritual frameworks for living well, loving deeply, and leading with purpose.

The episode pays tribute to John Ruhlin, a father, husband, and business visionary who turned gifting into an art form and relationship-building into an enterprise. John passed away in 2024, but his wisdom—"Relationships can take you places marketing can’t"—lives on in the systems, stories, and spirit that Sara now helps shepherd to the world.

Together, Chris and Sara unpack practical strategies from Beyond Gift•ology: how to build a business based on Return on Relationship (ROR), how to gift without branding or ego, and how to become what Adam Grant calls a “strategic giver”—someone who gives generously and wisely without burning out.

They explore the nuances between swag and soul, between a gift that gathers dust and a gift that transforms a relationship, and between a one-off act of kindness and a lifestyle of sustained generosity. Sara also speaks vulnerably about her faith journey, how her relationship with God guides her every decision, and how grief, gratitude, and giving are all connected.

Chris draws parallels between his own work at the dinner table and John’s commitment to elevating relationships through thoughtful gestures. They explore how tiny, consistent acts—handwritten notes, engraved knives, warm introductions—create ripple effects that build not just revenue, but legacy.

Whether you're a founder, a sales leader, a service-based professional, or simply someone who wants to live more intentionally in your relationships, this episode offers a generous mix of soul and strategy. It’s a reminder that business doesn’t have to be cold, marketing doesn’t have to be manipulative, and giving—when done well—can be your greatest competitive edge.

➤ A Powerful Opening Tribute
Chris opens with a personal story of how a 20-minute call with John Ruhlin in 2017 changed his life. That call turned into a two-and-a-half-hour conversation, a lasting mentorship, and the permission to go “all-in” on human connection.

➤ Sara’s Origin Story: From College Gifting Club to Gift•ology Leader
You’ll hear how Sara’s best friend Chloe encouraged her to Google “gift giving company”—a search that led to John Ruhlin’s work and, eventually, to Sara founding the internet’s largest gifting community while still in college.

➤ The Long Game of Generosity: ROR > ROI
Sara and Chris dive deep into the difference between Return on Investment (ROI) and Return on Relationships (ROR). Sara explains why short-term thinking in business keeps us stuck—and how giving first, without expecting anything in return, can actually become your greatest long-term growth engine.

➤ Gifting as Strategy, Not Swag
Sara outlines the key rules of strategic gifting:

• It’s not about you—it’s about the recipient.
   
• No logos, ever. Personalize for their life, not your brand.
   
• Love on the inner circle—spouses, kids, even the family dog.
   
• Focus on “practical luxuries” that create 5,475+ moments of thoughtfulness over time.

➤ The Rise of the Rich Relationship Society
Sara introduces the R.I.C.H. framework:

• Reciprocal
   
• Influential
   
• Connected
   
• Humble

She shares how this system is designed to help entrepreneurs and service-based professionals build referral-based businesses rooted in trust, warmth, and mutual growth.

➤ Jesus, Dinner Parties, and the Divine Power of a Knife
In one of the most personal moments, Sara credits her faith—and specifically, her renewed relationship with Jesus—as the compass guiding her work. They connect the dots between Jesus’ Last Supper, dinner tables as sacred community spaces, and how something as simple as a personalized kitchen knife can become a legacy of love.

➤ Beyond the Business Tactic: Legacy as the Ultimate ROI
The episode closes with a powerful reminder: while gifting is a strategy, true generosity is a posture of the heart. Sara shares that she’s not just playing for business success—she’s playing for eternity.

• Generosity isn’t a transaction—it’s a transformation. Strategic gifting isn’t about getting something back immediately. It’s about creating meaningful moments that compound over time.
• Your swag isn’t a gift—it’s a billboard. The most powerful gifts are useful, personal, and logo-free.
• Business is human-to-human. In a world overrun with AI, algorithms, and advertising, it’s the relationships built at your dinner table—not your Instagram grid—that truly move the needle.
• Legacy is built in the little things. A handwritten note. A kitchen knife. A prayer. A hug. These are the moments people remember.
   

Beyond Gift•ology by John Ruhlin – Buy the book
Learn more about the Rich Relationship Society – giftologygroup.com
Contact Sara Hardwick – [email protected]
Connect with Sara on LinkedIn – linkedin.com/in/sarahardwick
Giftology (Original Book) – Buy here

What if your inner critic isn’t the enemy—but a misdirected inner coach waiting for the right conversation?

On today’s soul-shifting episode, Chris Schembra sits down with licensed clinician and Wall Street Journal bestselling author Britt Frank to explore the untapped potential of your internal world. Britt’s new book, Align Your Mind, blends Internal Family Systems (IFS), neuroscience, trauma therapy, and radical compassion into a user manual for becoming a better leader—by leading yourself first.

In this raw, riveting, and often funny dialogue, Britt shares the ALIGN framework: a five-step method to transform the swirl of internal chaos into clarity, confidence, and calm leadership. You’ll walk away with tools to stop spinning, drop shame, and start collaborating—with all the voices in your head.

Chris and Britt explore:

• How circus training helped Britt tame her mind and discover flow
   
• Why shadow parts aren’t saboteurs—they’re secret allies
   
• The real difference between solitude and loneliness
   
• How to negotiate with your inner critic like it’s your toughest client
   
• Why authentic leadership doesn’t mean “bring all your parts to work”
   
• A powerful reframe: Your brain isn’t broken—it’s brilliant
  
   

Whether you’re a CEO, a team leader, or just trying to keep your head above water, this episode offers both practical tools and deep encouragement for navigating inner and outer leadership challenges.

• [00:08] Chris’ poetic New York City intro + welcoming new and loyal listeners
   
• [02:27] Britt’s dynamic background: therapist, speaker, author… and circus performer
   
• [05:47] The Gratitude Question: Britt thanks her first circus coach for raising her standards
   
• [07:36] Defining flow as alignment—not perfection
   
• [10:38] Intro to Parts Work and why leaders must embrace their inner multiplicity
   
• [12:38] What “shadow work” really means: turning inner tension into innovation
   
• [15:15] The ALIGN Framework:
  
  
  • Acknowledge
     
  • Listen
     
  • Investigate
     
  • Give Gratitude (to your brain!)
     
  • Negotiate
     
• [22:42] From loneliness to solitude: why inner gratitude is the first step to connection
   
• [25:32] Why some stress is good stress: shifting mental gears instead of stalling
   
• [28:57] Britt’s take on DBT (Dialectical Behavior Therapy) and how it saved her life
   
• [31:35] Busting three myths of the workplace:
  
  
  • Don’t bring every part of yourself to work
     
  • Workplaces aren’t families—they’re teams
     
  • Positivity isn’t the same as leadership
     
• [36:53] Britt’s backstory: addiction, cults, hiding IFS books inside cult literature, and the breakthrough that changed her life
   
• [39:28] Final takeaway: your inner critic isn’t a bully—it’s your most loyal bodyguard
   
• [40:16] Chris’ signoff + why Align Your Mind is essential reading for anyone leading a team in 2025
  
   

“Flow is not the absence of thought. It’s movement in the presence of noise.” – Britt Frank

“Every part of you has value. You don’t need to silence them—you need to negotiate.” – Britt Frank

“The solution to loneliness is solitude—but only if your inner world isn’t at war with itself.” – Chris Schembra

“Your brain isn’t wired for success. It’s wired for survival. Say thanks, and lead anyway.” – Britt Frank

“Leadership is not about being positive all the time. It’s about being real—with curiosity and compassion.” – Britt Frank

Align Your Mind is Britt Frank’s empowering new guide to taming anxiety, healing trauma, and overcoming self-doubt using Parts Work. Combining practical exercises, storytelling, and cutting-edge neuroscience, Britt introduces readers to their internal cast of characters—from the anxious controller to the tired inner child—and shows how to bring them into harmony.

With Britt’s warm and witty voice, readers learn how to:

• Reframe the inner critic as a coach
   
• Move from chaos to clarity with the ALIGN method
   
• Use curiosity as an antidote to burnout and self-sabotage
   
• Stop waiting to feel motivated and start getting things done
   

Whether you’re a leader or simply a human navigating complexity, this book gives you the tools to realign and rise.

Order now: Penguin Random House

 

Britt Frank, LSCSW, is a licensed clinician, author, and speaker specializing in trauma, Parts Work, and mental health. Her work has been featured in The New York Times, NPR, Forbes, Esquire, and New York Magazine. She is the author of The Science of Stuck, The Getting Unstuck Workbook, and now Align Your Mind.

Based in Kansas City
brittfrank.com
Instagram: @BrittFrank

Chris Schembra is the Wall Street Journal bestselling author of 

Gratitude Through Hard Times

 and founder of the 7:47 Gratitude Experience™, which has impacted hundreds of thousands through the power of meaningful connection. He’s been featured in Rolling Stone, USA Today, Forbes, and beyond—and hosts this podcast as a space for leaders to explore the intersection of hardship, hope, and human potential.

Welcome back to another episode of Gratitude Through Hard Times! Today, your host Chris Schembra is joined by the insightful and inspiring Dr. Steve Elias, Dean of the Katz School of Business at Fort Lewis College in Durango, Colorado. Amidst the polar vortex sweeping through New York City, we dive into a heartwarming discussion about mentorship, leadership, and the power of gratitude in shaping our personal and professional journeys. Tune in as we explore how small acts of kindness, mutual respect, and a commitment to connection can create a lasting impact in our lives and communities.

In This Episode, You’ll Learn:

• How a simple shoulder tap can change the course of a career
• The importance of mentorship and building reciprocal relationships
• Lessons from Governor Gary Carruthers on leadership and respect across differences
• Why celebrating the success of others (Mudita) is key to fulfillment
• The Platinum Rule: Treating others the way they want to be treated
• How small, cumulative actions can create meaningful change
• Practical ways to express gratitude, even to those who are no longer with us

Guest Bio: Dr. Steve Elias is an experienced and approachable leader who knows how to bring people together and create positive change. As the Dean of the Katz School of Business at Fort Lewis College, he has worked hard to improve teamwork, build partnerships, and develop strategies that make a real difference for students, staff, faculty members, and the community. Steve is known for being down-to-earth and easy to talk to, with a leadership style based on open communication, fairness, and collaboration. With a background in applied social psychology and years of experience at Minority Serving Institutions, he understands people’s needs and makes them feel included and supported. Steve has a gift for inspiring others, building strong relationships, and finding creative ways to help organizations grow and succeed.

Episode Highlights:

• [00:03:15] Chris introduces Dr. Steve Elias and the story of how they met in Durango, Colorado.
• [00:07:45] Steve shares his gratitude for Governor Gary Carruthers and the pivotal moment he was "tapped on the shoulder."
• [00:14:30] The Platinum Rule in leadership: why treating people how they want to be treated matters.
• [00:21:10] Finding joy in the success of others - the power of Mudita.
• [00:28:50] Overcoming the challenge of appreciating personal accomplishments without feeling egotistical.
• [00:35:20] Chris and Steve reflect on the impact of small, everyday acts of gratitude.
• [00:42:10] Exploring the legacy of Bob Graetz and his contributions to the civil rights movement.
• [00:49:00] Practical advice for leaders on building a culture of recognition and gratitude in the workplace.

Resources Mentioned:

• ResearchGate profile of Dr. Steve Elias
• Deviant and Criminal Behavior in the Workplace by Dr. Steve Elias
• Maria’s Bookshop in Durango, Colorado
• The Platinum Rule concept
• Harvard Study on Adult Development by Dr. Robert Waldinger
• A&E Biography of Bob Graetz

Key Takeaways:

• Celebrate the success of others and recognize the role you’ve played in their journey.
• Small gestures, like lighting a candle or sending a kind message, have a profound impact.
• Gratitude should be practiced daily and can help overcome regret and guilt.
• Leaders should focus on relationship-building and understanding their team’s unique needs.

Call to Action: If you enjoyed this episode, be sure to subscribe to Gratitude Through Hard Times and share it with someone who could use a little inspiration today. Have thoughts or questions about this episode? We'd love to hear from you! 

Welcome to a soul-stirring episode of Gratitude Through Hard Times with your host, Chris Schembra. Set against the festive backdrop of New York City during the holiday season, this conversation is an inspiring reminder of the power of gratitude, connection, and intentional living. Joining Chris is Felipe Gómez, a world-renowned thought leader, virtuoso pianist, and keynote speaker who has captivated audiences across 33 countries with his unique blend of music and leadership insights.

Felipe’s journey is nothing short of extraordinary. From his early days learning piano under a patient and dedicated teacher to delivering over 1,000 electrifying performances on global stages, Felipe’s life is a testament to the power of passion and purpose. As a speaker, he combines ancient philosophies, modern leadership principles, and his prodigious musical talent to create experiences that resonate deeply with audiences. In this episode, Felipe and Chris unpack timeless lessons on gratitude, love, learning, and leadership, offering listeners a playbook for transformational living.

Chris kicks off the episode with his signature warmth, reminding us all of the magic of small moments and the power of shared experiences. Felipe’s reflections on his first piano teacher, Clara Lucia Sanchez, lay the foundation for a conversation that seamlessly weaves personal stories with actionable insights. Together, Chris and Felipe explore themes like the tension and release of life, the science of gratitude, and the profound impact of small, intentional choices.

Felipe’s philosophy is rooted in Aristotle’s golden mean—the balance between excess and deficiency—and he brings this ancient wisdom to life with practical examples and heartfelt anecdotes. He also highlights the transformative power of listening, encouraging leaders to embrace questions like “Tell me more” and “How can I help?” to build trust, empathy, and connection. Throughout the episode, Felipe and Chris demonstrate how gratitude, music, and human connection can serve as antidotes to a world often consumed by division and distraction.

As they close out the conversation, Chris and Felipe share their vision for a live event series that combines their passions—food, music, and leadership—to inspire and unite communities. This episode is a masterclass in finding beauty in the everyday, cultivating resilience, and making the choice to live with gratitude and purpose.

What You’ll Learn in This Episode:

• Felipe reflects on the life-changing impact of his first piano teacher and how her dedication inspired his lifelong love of music.
• Chris and Felipe explore the golden mean, Aristotle’s philosophy of balance, and how it applies to modern leadership and life.
• The importance of listening as a leadership skill is unpacked, with Felipe urging listeners to ask powerful questions like “Tell me more.”
• Chris shares the science of gratitude, detailing how it improves physical health, mental resilience, and overall happiness.
• Felipe draws a parallel between life and music, emphasizing the rhythm of tension and release as essential for growth and harmony.
• Together, they discuss how small, daily choices to learn, love, and explore can lead to a more meaningful and joyful life.

Notable Quotes:

• "Gratitude is the bridge between where we are and where we want to be." – Chris Schembra
• "We are designed to learn, to explore, and to love—every day is a chance to do all three." – Felipe Gómez
• "The most profound moments of joy come when we serve others, not ourselves." – Felipe Gómez
• "Ingratitude is the seed of all wickedness—it’s time we turn it into gratitude and growth." – Chris Schembra
• "Listening is an act of love, and it opens the door to empathy, understanding, and trust." – Felipe Gómez
• "Tension is part of life, but release is where growth happens. Don’t dwell in the tension." – Chris Schembra
• "Love, in its truest form, is the ultimate virtue—it has no limits, only power to transform." – Felipe Gómez
• "If you want to live a life of gratitude, don’t wait for the big moments. Start with the small ones." – Chris Schembra
• "In every conversation, the most important thing isn’t what’s said—it’s what remains unsaid." – Felipe Gómez
• "Virtue is found in the balance—between excess and deficiency lies the path to greatness." – Felipe Gómez
• "The greatest civilizations crumbled when gratitude disappeared. Let’s not repeat history." – Chris Schembra
• "To become virtuous, you have to act virtuously. Justice requires acts of justice, love requires acts of love." – Felipe Gómez
• "Gratitude is more than a feeling—it’s a tool for healing, hope, and humanity." – Chris Schembra
• "Ask two questions every day: 'Tell me more' and 'How can I help?' These will change your life." – Felipe Gómez
• "You don’t need permission or privilege to make the choice to learn, explore, and love. It’s yours to claim every day." – Chris Schembra

Actionable Takeaways:

1. Gratitude fuels growth: It fosters healing, connection, and personal transformation.
2. The power of small choices: Everyday acts of learning, exploring, and loving lead to a meaningful life.
3. Listen to lead: Effective listening builds trust, empathy, and innovation in leadership and life.
4. Tension and release: Life’s challenges are part of a rhythm—embrace the tension and find moments of release to thrive.

ABOUT OUR GUEST:

Felipe Gómez is a globally renowned speaker, virtuoso pianist, and thought leader whose work bridges the worlds of music, leadership, and personal transformation. With over 1,000 captivating performances delivered in 33 countries and 111 cities, Felipe has earned standing ovations from audiences around the world. His unique ability to blend classical music with practical leadership insights makes him one of the most sought-after keynote speakers today.

Felipe’s success is built on his extensive experience as an entrepreneur, business leader, and artist. He has delivered his message at some of the world’s most prestigious management and leadership forums, including the Global Peter Drucker Forum, the Oslo Business Forum, and the World Business Forum in New York, Madrid, Milan, and Sydney.

In his keynote presentations, Felipe uses a grand piano on stage to create a deeply interactive and transformative experience. Through music, he teaches profound lessons on leadership, trust, innovation, and teamwork, inspiring individuals and organizations to achieve greatness. His philosophy is rooted in the teachings of Aristotle and the concept of the “golden mean,” which he applies to modern challenges in life and business.

Felipe is also a celebrated author. His best-selling book, Attitude-E, offers practical frameworks for living with an entrepreneurial mindset, while his upcoming release, Virtuoso, explores the art of living and leading with excellence. Felipe hosts Pensando en Voz Alta, a weekly interview program where he engages with global leaders on topics of creativity, resilience, and transformation.

Born in Colombia, Felipe holds an MBA from the International Institute for Management Development (IMD) in Switzerland, where he also completed a program on Leading Digital Business Transformation. He combines his global perspective with the sensibility of an artist, delivering a message that resonates across cultures and industries.

Whether he’s inspiring corporate executives, performing on stage, or engaging with audiences through his 42-Day Listening Challenge, Felipe’s mission is clear: to help people orchestrate transformational change in their personal and professional lives.

Connect with Felipe Gómez:

• Website: Learn more about Felipe's work and upcoming events.
  Felipe Gomez
• LinkedIn: Connect with Felipe on LinkedIn.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

RESOURCES MENTIONED:

• Felipe’s 42-Day Listening Program: Subscribe for a daily dose of classical music and reflection.
• Chris Schembra’s Book: Gratitude Through Hard Times: Finding Positive Benefits Through Our Darkest Hour.
• Adam Grant’s Book: Give and Take: Why Helping Others Drives Our Success.
• Barbara Fredrickson’s Research: Learn about the broaden-and-build theory of positive emotions.

In this captivating episode of Gratitude Through Hard Times, host Chris Schembra welcomes innovation expert, entrepreneur, and jazz musician Josh Linkner to explore the profound connection between creativity, gratitude, and success. Josh, a New York Times bestselling author and founder of five tech companies, shares how his diverse experiences—from navigating high-stakes business ventures to performing over 1,000 jazz concerts—have shaped his unique philosophy on unlocking human potential.

Josh dives deep into the principles behind his latest book, Big Little Breakthroughs: How Small Everyday Innovations Drive Oversized Results. He explains how small, consistent acts of creativity—not risky moonshots—are the key to driving transformational outcomes in business and life. Together, Josh and Chris unpack the importance of mindset, the power of gratitude in unleashing creative potential, and why celebrating others' success (a concept known as Mudita) can bring unparalleled fulfillment.

This episode is packed with actionable insights, including Josh’s “Two-Minute Creativity Ritual” for daily innovation and his revolutionary approach to brainstorming—“Role Storming”—that encourages you to think outside the box by stepping into a new persona. Josh also shares vulnerable stories of overcoming self-doubt, from learning to sing in his 50s to embracing mistakes as vital stepping stones to greatness.

Whether you’re an entrepreneur seeking fresh ideas, a leader looking to inspire your team, or simply someone striving for a more creative and fulfilling life, this conversation offers a roadmap to transform fear into curiosity, inaction into experimentation, and stagnation into growth. Prepare to be inspired to awaken your inner artist and embrace the small, deliberate acts of creativity that can lead to life-changing results.

Grab a notebook, settle in, and get ready to tap into the power of gratitude, belief, and everyday innovation to create a life filled with purpose and possibility.

What You’ll Learn in This Episode:

• The Power of Gratitude: How gratitude opens the door to creativity, minimizes fear, and enhances problem-solving.
• Big Little Breakthroughs: Why small, incremental innovations often outperform giant moonshots in driving success.
• The Two-Minute Creativity Ritual: A simple daily practice to cultivate creative thinking in just two minutes.
• Role Storming vs. Brainstorming: A fun and effective technique for generating bold ideas by stepping into a character or role.
• Overcoming Limiting Beliefs: How Josh shattered his own self-imposed limits by learning to sing at 50—and how you can tackle your own doubts.
• Mudita: The joy of celebrating others’ success and its transformative impact on personal and professional growth.

Notable Quotes:

• "Gratitude is the antidote to fear and suffering. It helps us plug into our creative potential and see the world through a lens of abundance." — Josh Linkner
• "Instead of ‘I’ll believe it when I see it,’ shift to ‘I’ll see it when I believe it.’ Belief is the starting point for innovation." — Josh Linkner
• "We’re all artists. Whether you’re a chef, a trial lawyer, or a parent, creativity is about challenging norms and creating something new." — Josh Linkner
• "The riskiest move is often inaction. Small creative experiments allow us to de-risk and learn as we go." — Josh Linkner
• "Gratitude doesn’t just shift perspective; it opens the door to innovation and creates space for others to succeed alongside us." — Chris Schembra

Actionable Takeaways:

1. Try the Two-Minute Creativity Workout: Spend one minute immersing yourself in another’s creativity (e.g., music, art, poetry) and one minute brainstorming solutions to an unrelated problem.
2. Challenge a Limiting Belief: Identify something you’ve told yourself you “can’t do,” and take one small step to prove yourself wrong.
3. Practice Role Storming: At your next team meeting, role-play as someone like Lady Gaga, Yoda, or an alien to generate bold ideas without fear of judgment.
4. Reflect on Gratitude: Answer the question, “Who’s one person you’ve never thanked, but whose impact on your life deserves recognition?” Take action to express that gratitude.

ABOUT OUR GUEST:

Josh Linkner— a New York Times bestselling author — is a rare blend of business, art, and science. On the business front, he’s been the founder and CEO of five tech companies, which created over 10,000 jobs and sold for a combined value of over $200 million. He’s the co-founder and Managing Partner of Muditā (moo-DEE-tah) Venture Partners - an early-stage venture capital firm investing in groundbreaking technologies. Over the last 30 years, he’s helped over 100 startups launch and scale, creating over $1 billion in investor returns. He’s twice been named the EY Entrepreneur of The Year and is the recipient of the United States Presidential Champion of Change Award. While proud of his business success, his roots are in the dangerous world of jazz music. He’s been playing guitar in smoky jazz clubs for 40 years, studied at the prestigious Berklee College of Music, and has performed over 1000 concerts around the world. His experiences in both business and music led him to become one of the world’s foremost experts on innovation. Josh is the co-founder and Chairman of Platypus Labs, a global research, training, and consulting firm. Today, he’s on a mission to help leaders Find A WayTM through creative problem-solving, inventive thinking, and ingenuity.

FOLLOW JOSH:

• Website:joshlinkner.com
• LinkedIn:Josh Linkner
• Instagram:@joshlinkner
• Twitter:@JoshLinkner

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

RESOURCES MENTIONED:

• Josh Linkner’s Latest Book: Big Little Breakthroughs: How Small Everyday Innovations Drive Oversized Results
• Mudita Venture Partners: Website
• Platypus Labs: Website
• Felipe Gomez’s Art of Listening: Subscribe

In this inspiring episode of Gratitude Through Hard Times, host Chris Schembra sits down with David Landman, a former senior HR executive at Goldman Sachs, to explore his transformative journey from corporate success to living a life centered on joy, gratitude, and purpose.

David, who is passionate about making work more sustainable, fulfilling, and inclusive for everyone, shares how his career transition was sparked by a desire to escape stagnation and create a more meaningful life. After 20 years at Goldman Sachs, David now dedicates his time to supporting visionary founders, investors, and innovators who are redefining what it means to thrive in the workplace.

Through his work, David:

1. Advises some of the world’s most innovative HR tech startups and venture capitalists.
2. Builds communities of CHROs and HR executives passionate about giving back.
3. Shares his knowledge with the next generation of HR leaders.

In the episode, David introduces “The Long Exhale,” a framework for rediscovering joy and purpose. He shares actionable steps for leaders to break free from burnout, foster gratitude, and create lasting impact—both in their personal and professional lives.

This conversation is filled with practical insights, including how to:

• Take small actions to get unstuck.
• Shift from an inward to an outward mindset.
• Adopt an abundance mindset and embrace joy over achievement.

David’s guiding principle is clear: When we lift others up, we can all succeed. This episode is a call to action for leaders and changemakers to co-create a better future of work together, fueled by empathy, gratitude, and human connection.

Key Discussion Points:

• David’s Journey from Corporate Executive to Joyful Living
• Signs of Feeling Stuck
• The Long Exhale Framework
• The Role of Gratitude in Leadership and Life
• Redefining Success
• Nature as a Tool for Perspective and Renewal
• Challenges of Transitioning to a New Way of Being
• Practical Actions for Leaders and Individuals
• David’s Vision for the Future of Work
• The Call to Rediscover Joy

Notable Quotes:

• David Landman:
  “I’m working for joy now, and it’s so freaking amazing.”
• Chris Schembra:
  “Misery is optional. Let’s rediscover joy and wake up to the beauties of life.”
• David Landman:
  “The Long Exhale is about relaxing into the moment, finding gratitude, and following the things that bring you purpose and joy.”
• David Landman:
  “When we lift others up, we can all succeed. Let’s co-create a better future of work together.”
• Chris Schembra:
  “Just because you find your purpose doesn’t mean the journey will be all sunshine, rainbows, and unicorns. But it will be worth it.”
• David Landman:
  “I was stuck, not because I didn’t know what to do next, but because I was afraid to take that first step. Small actions are the key to big transformations.”
• David Landman:
  “I spent 20 years climbing the corporate ladder, and now I’ve discovered the joy of walking the forest trail.”
• Chris Schembra:
  “Adopting an outward mindset opens the door to connection, gratitude, and rediscovering joy.”
• David Landman:
  “Life doesn’t have to be about rigid plans or fixed destinations. It’s about following the breadcrumbs of what brings you joy and meaning.”
• Chris Schembra:
  “Gratitude isn’t just a feeling—it’s a practice that can transform your relationships, your leadership, and your life.

ABOUT OUR GUEST:

David Landman is a seasoned Human Resources executive with a distinguished career, primarily spent at Goldman Sachs where he served for over 20 years. As the Global Head of Talent Development and a member of the Human Capital Management Executive Committee, he played a pivotal role in shaping the firm's talent strategy and implementing strategic initiatives that drove business performance and enhanced diversity. Renowned for his expertise in talent practices, Landman's work has been featured in notable publications such as Forbes. Following his tenure at Goldman Sachs, he has dedicated his time to supporting visionary companies and innovators, serving as an advisor to HR technology companies and leading the CHRO community at PeopleTech Enterprise. An active speaker at institutions like Columbia University and a participant in various conferences and podcasts, Landman emphasizes the importance of feedback in personal and professional growth. He recently joined Loupe's Advisory Board, where he promotes employee development and feedback as key business priorities, advocating for a humane, connected, and fulfilling work environment.

LinkedIn:David Landman

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

• Book: 4,000 Weeks: Time Management for Mortals by Oliver Burkeman
• Practice: Japanese Forest Bathing (Shinrin Yoku)

In this insightful episode of Gratitude Through Hard Times, host Chris Schembra welcomes Mitch Warner, Managing Partner at The Arbinger Institute and co-author of Leadership and Self-Deception. Mitch guides us through the core principles of Arbinger’s groundbreaking work, exploring the central idea of self-deception—a psychological barrier that prevents individuals from seeing others clearly and, ultimately, impedes personal and organizational growth.

Mitch introduces the concept of self-deception as the tendency to see ourselves inaccurately, often with a biased or distorted lens, which leads us to misjudge others as obstacles or tools rather than as people with legitimate needs and perspectives. This inward mindset results from what Arbinger terms self-betrayal, a failure to act on our internal sense of how we should treat others. Mitch emphasizes that self-deception is not just a personal issue but a core problem in organizations, affecting everything from team collaboration to leadership effectiveness. He explains how leaders unwittingly create and sustain the very conflicts they seek to resolve by failing to see their own role in the challenges they face.

The discussion shifts to Arbinger’s proposed solution: shifting from an inward mindset to an outward mindset. Mitch explains that an inward mindset centers on self-justification, blame, and defensiveness, where others are seen merely as obstacles or means to achieve personal goals. By contrast, an outward mindset recognizes others as individuals with needs, goals, and aspirations as real as our own. Mitch discusses how adopting an outward mindset can transform workplaces, leading to stronger relationships, better communication, higher accountability, and improved results.

One of the most powerful concepts discussed is the idea of collusion—a cycle of conflict where two or more people reinforce each other’s negative behaviors. Mitch describes how this dynamic is fueled by self-deception, as individuals are more focused on defending their own views than understanding others’ perspectives. Collusion often manifests as blame, resentment, and resistance, creating silos and perpetuating dysfunction in teams. Mitch explains that breaking the cycle of collusion requires leaders to first recognize their own part in the conflict, shifting their focus from changing others to changing themselves.

Mitch also offers insights into the updated 4th edition of Leadership and Self-Deception, which features modernized examples, diverse characters, and new scenarios that address contemporary workplace challenges. The new edition incorporates practical tools and study guides to help readers apply Arbinger’s principles in both personal and professional contexts. Mitch outlines some of these tools, such as identifying moments of self-betrayal, practicing active curiosity about others, and implementing feedback loops that promote transparency and accountability.

The episode concludes with a discussion of why these concepts are particularly relevant today. Mitch emphasizes that in a world marked by uncertainty, division, and rapid change, the ability to see others clearly and adopt an outward mindset is more urgent than ever. He explains how leaders who embrace these principles can create workplaces that are more inclusive, resilient, and adaptable. By fostering cultures where people are genuinely seen and valued, organizations can enhance performance, improve retention, and unlock greater potential at every level.

Why You Should Listen:

If you’re a leader, manager, or someone interested in personal development, this episode offers a practical framework for understanding how mindset shapes behavior, relationships, and organizational outcomes. Mitch Warner presents Arbinger’s concepts with clarity, making complex psychological principles accessible and actionable. Whether you're facing communication breakdowns, conflict, or disengagement within your team, the concepts of self-deception, collusion, and outward mindset will provide you with new ways to diagnose and address root problems. By applying these principles, you can transform not only your leadership but also your everyday interactions, creating deeper connections and achieving sustainable results.

Key Discussion Points:

• Self-Deception as a Barrier to Leadership.
• The Inward vs. Outward Mindset.
• Collusion: A Cycle of Blame and Justification.
• Self-Betrayal as the Root of Dysfunction.
• Practical Tools for Mindset Shift.

Notable Quotes:

• “Self-deception isn't about the other person—it's about us and the stories we create to justify our behavior.” — Mitch Warner
• “To change others, leaders must first change themselves. It starts by seeing our own contributions to the problems we face.” — Mitch Warner
• “When leaders have the courage to recognize how they contribute to problems, they open the door to transformational change—not just for themselves, but for their entire organizations.” — Mitch Warner
• “Imagine a workplace where no one has an image to protect—where people are fully open to feedback and focused solely on the mission.” — Mitch Warner
• “We often create the very conflicts we seek to resolve by failing to see others clearly and acting from a place of self-deception.” — Mitch Warner
• “Gratitude is one of the tools that can shift us from an inward to an outward mindset, helping us to acknowledge the humanity and value of others.” — Chris Schembra

Action Items:

1. Subscribe: If this conversation resonated with you, don’t forget to subscribe for more heart-centered discussions on leadership, empathy, and gratitude.
2. Share: Send this episode to someone who could use inspiration and a reminder to practice gratitude.
3. Reflect: Who in your life deserves a thank you? Take a moment today to reach out and express your gratitude.

ABOUT OUR GUEST:

Mitch Warner is a bestselling author and Arbinger managing partner with a background in healthcare and organizational turnaround. Mitch is the co-author of Arbinger’s latest bestseller, The Outward Mindset. He writes frequently on the practical effects of mindset at the individual and organizational levels as well as the role of leadership in transforming organizational culture and results. He is an expert on mindset and culture change, leadership, strategy, performance management, organizational turnaround, and conflict resolution. 

Mitch is a sought-after speaker to organizations across a range of industries, bringing his practical experience to bear for leaders of corporations, governments, and organizations across the globe. Specific clients include NASA, Citrix, Aflac, the U.S. Army and Air Force, the Treasury Executive Institute, and Intermountain Healthcare. Mitch carries his first-hand perspective as a proven leader into his speeches and facilitation, dynamically bringing Arbinger’s concepts and tools to life through his powerful stories and hands-on experience. His audiences leave inspired to improve and equipped with a practical roadmap to effect immediate change. 

In his role as managing partner, Mitch directs the development of Arbinger’s intellectual property, training and consulting programs, and highly customized largescale organizational change initiatives. He has been instrumental in Arbinger’s rapid growth, including its expanding international presence in nearly 30 countries. Mitch received his B.A. in philosophy and is a licensed nursing administrator. Trained in fine art at the Art Students League and the National Academy, he spends much of his free time painting. His work hangs in organizations nationwide.

FOLLOW MITCH:

• Leadership and Self-Deception (4th Edition):Amazon Link
• The Arbinger Institute:Website
• Follow Mitch Warner on LinkedIn:LinkedIn Profile
• Follow the Arbinger Institute on Twitter:@ArbingerInst

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**

In this deeply moving and insightful episode of Gratitude Through Hard Times, host Chris Schembra engages in a heartfelt conversation with Sandeep Angra, Chief Information and Technology Officer (CIO/CTO) of the 40,000 person strong company, Unifi, the largest airport ground-handling company in North America and Europe. With over three decades of IT leadership experience spanning various industries, Sandeep’s professional achievements are significant, but today’s conversation takes us beyond his impressive resume.

This episode focuses on the themes of gratitude, humility, and spirituality, offering listeners a rare glimpse into the personal beliefs and life lessons that have shaped Sandeep's journey. He reflects on his upbringing in a small village in India, where his parents made enormous sacrifices to provide him with the opportunity to pursue education—a theme that resonates deeply throughout the episode. Sandeep’s father, a schoolteacher who walked 15 kilometers to work to save money for his children's tuition, and his mother, a primary school teacher, instilled in him values of hard work, humility, and gratitude that continue to guide him today.

Sandeep's personal philosophy centers on the belief that gratitude is the cornerstone of success, both in life and leadership. He speaks candidly about the importance of acknowledging the people who have supported us along the way—whether they are still with us or not—and how expressing gratitude strengthens both personal and professional relationships. Throughout the conversation, Sandeep delves into his spiritual beliefs, sharing his thoughts on karma, incarnation, and the interconnectedness of life, drawing on influences from both Eastern philosophy and scientific thought, such as Einstein’s reflections on the nature of reality.

Listeners are invited to consider three essential questions: Who am I? Why am I here? How can I help others? These questions form the foundation of Sandeep’s life philosophy, one that calls us to live with purpose, to give selflessly, and to remain humble regardless of external achievements.

The episode is not just a reflection on leadership in business, but also on the leadership of the heart—how empathy, kindness, and serving others can lead to both personal fulfillment and professional success. Sandeep shares stories from his career in global IT leadership, highlighting the ways in which gratitude and humility have not only helped him navigate challenges but have also allowed him to build high-performing teams, implement transformative technology projects, and align corporate objectives with human values.

Chris and Sandeep also explore the power of giving without expectation—a recurring theme that underscores the entire conversation. In a world that often values material success and self-promotion, Sandeep reminds us that true fulfillment comes from giving generously, whether through acts of kindness, mentorship, or simply acknowledging the contributions of others.

By the end of the episode, listeners will walk away with not just actionable leadership advice, but a renewed sense of purpose and a deeper understanding of how gratitude can enrich both their personal and professional lives. Sandeep’s wisdom reminds us that the journey of giving, whether to our families, our communities, or even to strangers, is a difficult but immensely rewarding one—one that ultimately defines our legacy.

Whether you’re an executive, a leader, or simply someone seeking more meaning in life, this episode offers valuable insights into how we can all lead with humility, harness the power of gratitude, and create a more compassionate, connected world.

Key Discussion Points:

• Sandeep’s Humble Beginnings: Growing up in a small village in India, with parents who sacrificed everything to ensure their children received a quality education.
• Gratitude for Life’s Guides: Sandeep reflects on the people who shaped his journey, including his parents, teachers, and his wife, who supported him through difficult decisions.
• Living with Gratitude and Humility: The importance of giving thanks and remaining humble, no matter where life takes you.
• Spiritual Reflections: How spirituality and karma play a significant role in Sandeep’s approach to life, including his belief in reincarnation and universal connection.
• Leadership through Service: Sandeep shares the idea that true leadership is about serving others selflessly, and how that has been the foundation of his career.
• Applying Gratitude to Everyday Life: Simple yet profound questions everyone should ask themselves: "Who am I?" and "How can I help?"

Notable Quotes:

• Sandeep Angra: "If you want to attract good, you must be good. What you give to the world is what you will get in return. That is the law of karma."
• Chris Schembra: "To do something without expecting anything in return is the most difficult journey a human being will take."
• Sandeep Angra: "You cannot give to the world what you don’t have. If you have anger, that’s what you’ll give. If you have kindness, that’s what you’ll give."

1. Subscribe: If this conversation resonated with you, don’t forget to subscribe for more heart-centered discussions on leadership, empathy, and gratitude.
2. Share: Send this episode to someone who could use inspiration and a reminder to practice gratitude.
3. Reflect: Who in your life deserves a thank you? Take a moment today to reach out and express your gratitude.

ABOUT OUR GUEST:

Sandeep Angra is the Chief Information and Technology Officer (CIO/CTO) for the largest airport ground handling company, which operates across more than 250 airports in Europe and North America. With over 30 years of experience in IT leadership, Sandeep has worked in industries including Big4 consulting, travel and logistics, pharmaceuticals, financial services, and consumer goods. He has led a range of digital transformation projects, such as ERP implementation, Cloud Adoption, AI/ML integration, and Automation, managing budgets up to $250 million. These projects have contributed to business growth, improved customer value, increased productivity, and cost reductions. Sandeep is experienced in building teams, developing IT strategies, and aligning technology initiatives with business objectives.

ABOUT OUR HOST:

Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.

He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.

FOLLOW CHRIS:

**WEBSITE |INSTAGRAM |LINKEDIN |BOOKS**