By Chris Schembra
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The podcast currently has 253 episodes available.
In this inspiring episode of Gratitude Through Hard Times, host Chris Schembra sits down with David Landman, a former senior HR executive at Goldman Sachs, to explore his transformative journey from corporate success to living a life centered on joy, gratitude, and purpose.
David, who is passionate about making work more sustainable, fulfilling, and inclusive for everyone, shares how his career transition was sparked by a desire to escape stagnation and create a more meaningful life. After 20 years at Goldman Sachs, David now dedicates his time to supporting visionary founders, investors, and innovators who are redefining what it means to thrive in the workplace.
Through his work, David:
In the episode, David introduces “The Long Exhale,” a framework for rediscovering joy and purpose. He shares actionable steps for leaders to break free from burnout, foster gratitude, and create lasting impact—both in their personal and professional lives.
This conversation is filled with practical insights, including how to:
David’s guiding principle is clear: When we lift others up, we can all succeed. This episode is a call to action for leaders and changemakers to co-create a better future of work together, fueled by empathy, gratitude, and human connection.
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ABOUT OUR GUEST:
David Landman is a seasoned Human Resources executive with a distinguished career, primarily spent at Goldman Sachs where he served for over 20 years. As the Global Head of Talent Development and a member of the Human Capital Management Executive Committee, he played a pivotal role in shaping the firm's talent strategy and implementing strategic initiatives that drove business performance and enhanced diversity. Renowned for his expertise in talent practices, Landman's work has been featured in notable publications such as Forbes. Following his tenure at Goldman Sachs, he has dedicated his time to supporting visionary companies and innovators, serving as an advisor to HR technology companies and leading the CHRO community at PeopleTech Enterprise. An active speaker at institutions like Columbia University and a participant in various conferences and podcasts, Landman emphasizes the importance of feedback in personal and professional growth. He recently joined Loupe's Advisory Board, where he promotes employee development and feedback as key business priorities, advocating for a humane, connected, and fulfilling work environment.
Connect with David Landman:
LinkedIn:David Landman
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
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Resources Mentioned:
In this insightful episode of Gratitude Through Hard Times, host Chris Schembra welcomes Mitch Warner, Managing Partner at The Arbinger Institute and co-author of Leadership and Self-Deception. Mitch guides us through the core principles of Arbinger’s groundbreaking work, exploring the central idea of self-deception—a psychological barrier that prevents individuals from seeing others clearly and, ultimately, impedes personal and organizational growth.
Mitch introduces the concept of self-deception as the tendency to see ourselves inaccurately, often with a biased or distorted lens, which leads us to misjudge others as obstacles or tools rather than as people with legitimate needs and perspectives. This inward mindset results from what Arbinger terms self-betrayal, a failure to act on our internal sense of how we should treat others. Mitch emphasizes that self-deception is not just a personal issue but a core problem in organizations, affecting everything from team collaboration to leadership effectiveness. He explains how leaders unwittingly create and sustain the very conflicts they seek to resolve by failing to see their own role in the challenges they face.
The discussion shifts to Arbinger’s proposed solution: shifting from an inward mindset to an outward mindset. Mitch explains that an inward mindset centers on self-justification, blame, and defensiveness, where others are seen merely as obstacles or means to achieve personal goals. By contrast, an outward mindset recognizes others as individuals with needs, goals, and aspirations as real as our own. Mitch discusses how adopting an outward mindset can transform workplaces, leading to stronger relationships, better communication, higher accountability, and improved results.
One of the most powerful concepts discussed is the idea of collusion—a cycle of conflict where two or more people reinforce each other’s negative behaviors. Mitch describes how this dynamic is fueled by self-deception, as individuals are more focused on defending their own views than understanding others’ perspectives. Collusion often manifests as blame, resentment, and resistance, creating silos and perpetuating dysfunction in teams. Mitch explains that breaking the cycle of collusion requires leaders to first recognize their own part in the conflict, shifting their focus from changing others to changing themselves.
Mitch also offers insights into the updated 4th edition of Leadership and Self-Deception, which features modernized examples, diverse characters, and new scenarios that address contemporary workplace challenges. The new edition incorporates practical tools and study guides to help readers apply Arbinger’s principles in both personal and professional contexts. Mitch outlines some of these tools, such as identifying moments of self-betrayal, practicing active curiosity about others, and implementing feedback loops that promote transparency and accountability.
The episode concludes with a discussion of why these concepts are particularly relevant today. Mitch emphasizes that in a world marked by uncertainty, division, and rapid change, the ability to see others clearly and adopt an outward mindset is more urgent than ever. He explains how leaders who embrace these principles can create workplaces that are more inclusive, resilient, and adaptable. By fostering cultures where people are genuinely seen and valued, organizations can enhance performance, improve retention, and unlock greater potential at every level.
Why You Should Listen:
If you’re a leader, manager, or someone interested in personal development, this episode offers a practical framework for understanding how mindset shapes behavior, relationships, and organizational outcomes. Mitch Warner presents Arbinger’s concepts with clarity, making complex psychological principles accessible and actionable. Whether you're facing communication breakdowns, conflict, or disengagement within your team, the concepts of self-deception, collusion, and outward mindset will provide you with new ways to diagnose and address root problems. By applying these principles, you can transform not only your leadership but also your everyday interactions, creating deeper connections and achieving sustainable results.
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ABOUT OUR GUEST:
Mitch Warner is a bestselling author and Arbinger managing partner with a background in healthcare and organizational turnaround. Mitch is the co-author of Arbinger’s latest bestseller, The Outward Mindset. He writes frequently on the practical effects of mindset at the individual and organizational levels as well as the role of leadership in transforming organizational culture and results. He is an expert on mindset and culture change, leadership, strategy, performance management, organizational turnaround, and conflict resolution.
Mitch is a sought-after speaker to organizations across a range of industries, bringing his practical experience to bear for leaders of corporations, governments, and organizations across the globe. Specific clients include NASA, Citrix, Aflac, the U.S. Army and Air Force, the Treasury Executive Institute, and Intermountain Healthcare. Mitch carries his first-hand perspective as a proven leader into his speeches and facilitation, dynamically bringing Arbinger’s concepts and tools to life through his powerful stories and hands-on experience. His audiences leave inspired to improve and equipped with a practical roadmap to effect immediate change.
In his role as managing partner, Mitch directs the development of Arbinger’s intellectual property, training and consulting programs, and highly customized largescale organizational change initiatives. He has been instrumental in Arbinger’s rapid growth, including its expanding international presence in nearly 30 countries. Mitch received his B.A. in philosophy and is a licensed nursing administrator. Trained in fine art at the Art Students League and the National Academy, he spends much of his free time painting. His work hangs in organizations nationwide.
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ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
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In this deeply moving and insightful episode of Gratitude Through Hard Times, host Chris Schembra engages in a heartfelt conversation with Sandeep Angra, Chief Information and Technology Officer (CIO/CTO) of the 40,000 person strong company, Unifi, the largest airport ground-handling company in North America and Europe. With over three decades of IT leadership experience spanning various industries, Sandeep’s professional achievements are significant, but today’s conversation takes us beyond his impressive resume.
This episode focuses on the themes of gratitude, humility, and spirituality, offering listeners a rare glimpse into the personal beliefs and life lessons that have shaped Sandeep's journey. He reflects on his upbringing in a small village in India, where his parents made enormous sacrifices to provide him with the opportunity to pursue education—a theme that resonates deeply throughout the episode. Sandeep’s father, a schoolteacher who walked 15 kilometers to work to save money for his children's tuition, and his mother, a primary school teacher, instilled in him values of hard work, humility, and gratitude that continue to guide him today.
Sandeep's personal philosophy centers on the belief that gratitude is the cornerstone of success, both in life and leadership. He speaks candidly about the importance of acknowledging the people who have supported us along the way—whether they are still with us or not—and how expressing gratitude strengthens both personal and professional relationships. Throughout the conversation, Sandeep delves into his spiritual beliefs, sharing his thoughts on karma, incarnation, and the interconnectedness of life, drawing on influences from both Eastern philosophy and scientific thought, such as Einstein’s reflections on the nature of reality.
Listeners are invited to consider three essential questions: Who am I? Why am I here? How can I help others? These questions form the foundation of Sandeep’s life philosophy, one that calls us to live with purpose, to give selflessly, and to remain humble regardless of external achievements.
The episode is not just a reflection on leadership in business, but also on the leadership of the heart—how empathy, kindness, and serving others can lead to both personal fulfillment and professional success. Sandeep shares stories from his career in global IT leadership, highlighting the ways in which gratitude and humility have not only helped him navigate challenges but have also allowed him to build high-performing teams, implement transformative technology projects, and align corporate objectives with human values.
Chris and Sandeep also explore the power of giving without expectation—a recurring theme that underscores the entire conversation. In a world that often values material success and self-promotion, Sandeep reminds us that true fulfillment comes from giving generously, whether through acts of kindness, mentorship, or simply acknowledging the contributions of others.
By the end of the episode, listeners will walk away with not just actionable leadership advice, but a renewed sense of purpose and a deeper understanding of how gratitude can enrich both their personal and professional lives. Sandeep’s wisdom reminds us that the journey of giving, whether to our families, our communities, or even to strangers, is a difficult but immensely rewarding one—one that ultimately defines our legacy.
Whether you’re an executive, a leader, or simply someone seeking more meaning in life, this episode offers valuable insights into how we can all lead with humility, harness the power of gratitude, and create a more compassionate, connected world.
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ABOUT OUR GUEST:
Sandeep Angra is the Chief Information and Technology Officer (CIO/CTO) for the largest airport ground handling company, which operates across more than 250 airports in Europe and North America. With over 30 years of experience in IT leadership, Sandeep has worked in industries including Big4 consulting, travel and logistics, pharmaceuticals, financial services, and consumer goods. He has led a range of digital transformation projects, such as ERP implementation, Cloud Adoption, AI/ML integration, and Automation, managing budgets up to $250 million. These projects have contributed to business growth, improved customer value, increased productivity, and cost reductions. Sandeep is experienced in building teams, developing IT strategies, and aligning technology initiatives with business objectives.
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
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In this insightful episode of Gratitude Through Hard Times, host Chris Schembra sits down with Michael J. O'Brien, founder of The BluePrint Toolset®, Inc., to explore how leaders can ignite the joy of work and foster positive cultural transformation within organizations. With over 35 years of experience coaching executives and consulting across diverse industries, Michael shares his journey from finance to becoming a leader in behavioral economics and corporate culture.
Michael explains the significance of focusing on strengths through appreciative inquiry—shifting attention from solving problems to amplifying what works well. He introduces his coaching model based on five key questions that help leaders foster growth and resilience in their teams. They discuss how mindset plays a crucial role in shaping outcomes, drawing on Barbara Fredrickson’s Broaden and Build Theory to highlight how positive emotions drive innovation and productivity.
The conversation also touches on the parallels between leadership and parenting, emphasizing the importance of helping others grow independently. Michael reflects on the power of gratitude in overcoming adversity and building resilient teams. They discuss the negativity bias, which makes it easier to focus on problems, and how cultivating a mindset of gratitude can break this cycle, leading to greater fulfillment.
The episode closes with an exploration of whether kindness is on the rise or decline, with both Chris and Michael asserting that while negativity captures our attention, acts of kindness are more prevalent than we think. This episode is packed with valuable insights for leaders and anyone looking to bring more joy, purpose, and positivity into their work and life.
Key Discussion Points:
From Problem Solving to Possibility Thinking:
The Importance of Joy in Work:
Leadership & Parenting Parallels:
Gratitude & Growth in the Face of Adversity:
Shifting from Negativity to Opportunity:
Notable Quotes:
ABOUT OUR GUEST:
Michael J. O’Brien is the visionary founder of The BluePrint Toolset®, Inc., a platform that transforms intangible cultural insights into actionable strategies for organizations, leaders, and teams. With a diverse background in finance, economics, and human behavior, Michael has been guiding organizations to success for over 35 years. He has personally coached over 5,000 senior executives across six continents and co-authored ThinkBanking & Corporate Webbing — 50 Secrets to Success in the Digital Age. Michael currently resides in Houston, Texas, with his wife Angela and their dogs, Luna and Daisy.
DOWNLOAD MICHAEL’S NEWEST BOOK
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
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In this powerful episode of Gratitude Through Hard Times, host Chris Schembra engages in a deep and insightful conversation with Dr. Tony Nader, a leading neuroscientist, global head of the Transcendental Meditation (TM) movement, and author of the groundbreaking book Consciousness Is All There Is. Together, they explore the profound impact of understanding and expanding consciousness on personal well-being and collective transformation.
Dr. Nader shares his journey from his early life in Lebanon to his academic pursuits at MIT and Harvard Medical School, and ultimately to his role as a global leader in the TM movement. He explains the core idea that consciousness is the foundation of reality, challenging the traditional belief that the material world is the primary source of existence. The discussion dives into the four states of consciousness—sleeping, dreaming, waking, and transcendental consciousness—and how TM uniquely allows access to a deeper, more restful state that enhances creativity, peace, and fulfillment.
Listeners will also learn about the higher states of consciousness—cosmic, God, and unity consciousness—and how they can be achieved through the practice of TM. Dr. Nader emphasizes the practical benefits of regular meditation, including improved health, increased productivity, and a profound sense of inner peace.
This episode is a must-listen for anyone seeking to understand the deeper aspects of consciousness and how it can transform their life. Whether you’re new to meditation or an experienced practitioner, Dr. Nader’s insights offer valuable guidance on living a more meaningful and connected life.
Key Discussion Points:
Core Philosophy of Consciousness:
The Four States of Consciousness:
Higher States of Consciousness:
Practical Benefits of Transcendental Meditation:
Meditate America Initiative:
The Role of Gratitude and Inner Awareness:
Notable Quotes:
Dr. Tony Nader:
Chris Schembra:
ABOUT OUR GUEST:
Dr. Nader is a medical doctor trained at Harvard University and the Massachusetts Institute of Technology (Ph.D. in neuroscience). He was a Clinical and Research Fellow in Neurology at the Massachusetts General Hospital, Harvard Medical School; and the Assistant Director of the MIT Clinical Research Center. He has conducted research in neurochemistry and neuroendocrinology; the relationship between diet, age, behavior, mood, seasonal influences, and hormonal activity; and the role of neurotransmitter precursors in medicine.
As founder and editor-in-chief of the International Journal of Mathematics and Consciousness, Dr. Nader also offered a mathematical model for how the multiplicity of matter arises from a fundamental “singularity” of Transcendental Consciousness. For decades, Dr. Nader worked closely with TM Founder Maharishi Mahesh Yogi on the science of consciousness, which integrates modern research with the broad-based areas of knowledge stemming from the ancient Vedic tradition, including landmark studies in peer-reviewed journals establishing Transcendental Consciousness as a fourth major state of consciousness and expanding the scientific understanding of enlightenment. Today Dr. Nader directs the international organizations that teach the Transcendental Meditation program in over 100 countries and is the definitive authority on the TM technique.
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
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In this episode of Gratitude Through Hard Times, host Chris Schembra sits down with Ash Shehata, Chief Information Officer of AHMC Healthcare System, to explore the intersection of leadership, adaptability, and human connection. Ash shares the story of a life-changing health crisis that transformed his perspective on healthcare and leadership, leading him to adopt a philosophy inspired by the adaptability and humility of water.
Chris and Ash dive into the importance of human connection in leadership, emphasizing the value of truly listening to understand rather than just waiting for your turn to speak. Drawing on lessons from Ross Perot Sr., Ash discusses how vulnerability, empathy, and the courage to make mistakes are crucial for effective leadership. They also explore the challenges of the ever-evolving healthcare landscape, highlighting the need for proactive pauses—moments to step back, prioritize, and move forward with purpose.
In addition to his professional insights, Ash reflects on how the principles he applies as a father—understanding, listening, and unconditional love—inform his approach to leading a large healthcare organization. Whether you're in healthcare, business, or simply looking to lead a more connected and purposeful life, this episode offers valuable lessons on the power of empathy, adaptability, and human connection.
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Notable Quotes:
ABOUT OUR GUEST:
Ash Shehata is the Chief Information Officer of AHMC Healthcare System, one of California's largest healthcare providers. With over two decades of experience in the healthcare industry, Ash is known for his innovative approach to technology and leadership. He has played a pivotal role in transforming healthcare delivery by integrating cutting-edge technology with compassionate patient care, overseeing a system that serves over 200,000 patients annually.
Ash’s leadership philosophy is deeply rooted in adaptability, humility, and empathy, principles that were significantly shaped by a life-altering health crisis in 2017. This experience gave him a unique perspective on the importance of human connection and the critical role of empathy in healthcare. Beyond his professional achievements, Ash is a dedicated father and husband, drawing on his personal life to inform his approach to leadership. He is passionate about fostering environments where teams can thrive by prioritizing human connection, understanding, and the courage to make mistakes.
Ash’s career has also been influenced by his time at Perot Systems, where he worked under Ross Perot Sr., learning valuable lessons about the importance of listening, understanding, and leading with integrity. Today, Ash continues to advocate for a patient-centered approach to healthcare, combining the latest technological advancements with the timeless values of empathy and human connection.
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
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In this episode of "Gratitude Through Hard Times," host Chris Schembra welcomes Francesco Pastore, the Chief Marketing & Sales Officer and Corporate Communication Director of the global paper leader, Sofidel.
Francesco discusses the concept of a "portfolio career," emphasizing the importance of diverse experiences, continuous learning, and adaptability. He shares his strategy for balancing short-term business results with long-term personal and professional growth, using a blend of strategic focus and the Pareto principle (80% execution, 20% learning).
The conversation delves into the significance of soft skills in leadership, with Francesco stressing the importance of humility, vulnerability, and communication. He shares his approach to inspiring his team, especially those early in their careers, to invest in their long-term growth.
A key takeaway from Francesco's leadership philosophy is the importance of creating space for failure and learning. He highlights how AI can facilitate rapid testing and learning, enabling leaders to fail fast and small, which ultimately drives innovation and growth.
Chris and Francesco discuss the role of gratitude in leadership, with Francesco expressing his deep gratitude for his wife, Paola, and how her support has been crucial throughout his career. This moment underscores the personal side of leadership and the power of acknowledging those who support us.
In closing, Francesco shares a powerful quote about treating people as they could be, not just as they are, emphasizing the impact of a future-focused leadership approach. Chris echoes this sentiment, reflecting on how envisioning and supporting people's growth can lead to remarkable business outcomes.
Join Chris and Francesco in this insightful conversation on leadership, growth, and the power of gratitude.
Quotes:Francesco Pastore is a seasoned and dynamic leader, holding a degree in Economics from Pisa, earned in 1996. His portfolio career journey began at Procter & Gamble, where he honed his fundamental skills in sales and marketing. After departing from P&G in 2004 in Geneva, Francesco continued to cultivate his international career, initially at Bain & Company, and later at leading consumer goods companies such as Coca-Cola and Coty.
In 2019, Francesco took on a pivotal role at Sofidel, where he oversees the European market as the Chief Marketing & Sales Officer. Since December, he has also assumed the role of Corporate Communication Director, showcasing his versatility and ability to manage diverse business areas.
With a longstanding passion for digital, his expertise lies in general management, sales, and consulting. Thanks to Sofidel, he has gained significant experience in ESG (Environmental, Social, and Governance) issues.
ABOUT OUR HOST:
Chris Schembra is the Wall Street Journal bestselling author of Gratitude Through Hard Times and Gratitude and Pasta. USA Today calls him their "Gratitude Guru", he's a Founding Member of Rolling Stone Magazine's Culture Council, and he sits on the Executive Board at Fast Company Magazine.
He is the Founder and Chief Question Asker of the 7:47 Gratitude Experience™ — an evidence-based framework used to strengthen client and team relationships in profound ways. He's used the principles of gratitude to spark thousands of relationships within the workplace.
FOLLOW CHRIS:
WEBSITE | INSTAGRAM | LINKEDIN | BOOKS
In this episode of "Gratitude Through Hard Times," host Chris Schembra welcomes Steve Tcherchian, Chief Product Officer and Chief Information Security Officer at XY Pro, to discuss the profound impact of gratitude, resilience, and vulnerability in leadership. The conversation begins with Steve’s journey through the competitive cybersecurity industry, where he transitioned from a high-pressure, success-driven mindset to a gratitude-centered approach that transformed his personal and professional life.
Steve shares his experience of hitting rock bottom after being passed up for a promotion and losing his marriage. These events became catalysts for a profound transformation, leading him to embrace gratitude and vulnerability as core principles in his leadership. Steve introduces the concept of "return on rock bottom," highlighting how the lowest points in life can lead to significant personal growth and renewed purpose.
Throughout the episode, Steve and Chris explore the importance of empathy, communication, and creating a safe space for connection within teams. They discuss how leaders can turn failures into learning opportunities and persist through adversity with purpose and vision. Steve emphasizes the value of serving his team and finding joy in the service of others, contrasting this with the fleeting happiness derived from material success.
This episode is a testament to the enduring power of gratitude and the importance of empathy and human connection in achieving lasting success and fulfillment. It offers listeners practical insights and strategies to navigate life's challenges with resilience and a mindset geared toward continuous improvement.
Key Takeaways
1. Embracing failure as a valuable learning opportunity.
2. The importance of vulnerability in leadership.
3. Gratitude can ground us amidst chaos and stress.
4. Persistence with purpose can turn adversity into growth.
5. The concept of "return on rock bottom" as a measure of personal growth.
6. Shifting from a competitive mindset to a service-oriented approach.
7. The role of empathy and human connection in effective leadership.
8. How resilience and optimism can transform challenging situations.
9. The impact of gratitude on personal and professional fulfillment.
10. Strategies for leading teams with purpose, vision, and resilience.
Quotes
1. "Gratitude grounds us all and gives us a different perspective."
2. "Rock bottom was not the end; it was the beginning of my biggest growth."
3. "You succeed because of adversity, not in spite of it."
4. "Failure is not the end; it’s just the beginning of something greater."
5. "Return on rock bottom measures the growth from our toughest times."
6. "Leaders eat last, serving their teams to drive collective success."
7. "Empathy, communication, and closeness are key to impactful leadership."
8. "Finding meaning and purpose in service brings lasting joy."
9. "Adversity and failure are the greatest teachers."
10. "Every day is a learning experience; there’s always room for growth."
ABOUT OUR GUEST:
Steve Tcherchian is a visionary cybersecurity executive with over 20 years of experience in the industry. In this role as Chief Product Officer and CISO, Steve leads global sales, technology, product direction, and go-to-market strategy for XYPRO’s cutting-edge cybersecurity solutions that fortify the digital backbone of economies worldwide.
Based on his unique leadership, strategic vision, deep cybersecurity experience and penchant for relationship building with customers and partners, Steve has helped transform XYPRO into a top tier cybersecurity provider evidenced by record growth and accelerated adoption of XYPRO’s threat detection and compliance solutions across diverse sectors.
As a passionate advocate for cybersecurity, Steve is dedicated to demystifying the complexities of the industry, sharing invaluable insights and experiences across global stages as a sought-after speaker at events and conferences.
His contributions extend beyond the podium; as a former member of the ISSA CISO Advisory Council, the X9 Security Standards Committee, the Forbes Tech Council, and a patent holder, he has influenced pivotal cybersecurity standards and innovations.
ABOUT OUR HOST:
Chris Schembra is a philosopher, question asker and facilitator. He's a columnist at Rolling Stone magazine, USA Today calls him their "Gratitude Guru" and he's spent the last six years traveling around the world helping people connect in meaningful ways. As the offshoot of his #1 Wall Street Journal bestselling book, "Gratitude Through Hard Times: Finding Positive Benefits Through Our Darkest Hours," he uses this podcast to blend ancient stoic philosophy and modern-day science to teach how the principles of gratitude can be used to help people get through their hard times.
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In this episode of "Gratitude Through Hard Times," Chris Schembra welcomes Elaine Knight, the Chief People Officer at Behavioral Health Link. Elaine shares her journey and insights on creating a positive and supportive work culture in the behavioral health sector. The conversation delves into the importance of gratitude, mindfulness, and empathy in leadership, and how these values can transform workplace dynamics. Elaine also discusses the challenges and rewards of crisis work, the significance of servant leadership, and the systems that support employee well-being and engagement. Join Chris and Elaine for a heartfelt discussion on leading with purpose and compassion.
Takeaways:
1. Gratitude in Leadership: Integrating gratitude into leadership can foster a positive and resilient work culture.
2. Servant Leadership: Effective leadership involves removing obstacles to help team members perform their best.
3. Importance of Onboarding: A smooth onboarding process is crucial for setting employees up for success.
4. Performance Management: Regular feedback and clear communication are essential for maintaining employee engagement.
5. Systems Theory: Addressing systemic issues can help prevent employee burnout and enhance productivity.
6. Personalized Leadership: Tailoring leadership styles to individual needs can strengthen manager-employee relationships.
7. Role of Optimism: Maintaining a positive outlook can significantly impact personal and organizational success.
Quotes:
1. "Gratitude is an expression of love. It's the heartbeat of a thriving work culture, fueling our connections and lifting our spirits."
2. "People inherently want to do well; we just need to create systems that empower them to unleash their full potential."
3. "Slow down to speed up. In the rush of daily life, taking a moment to breathe and reflect can propel us forward with greater clarity and purpose."
4. "Servant leadership is about removing obstacles so your team can shine. It's about putting others first and fostering an environment where everyone can succeed."
5. "Mindfulness and self-care are not just nice-to-haves; they're essential for well-being. They are the anchors that keep us grounded in the stormy seas of life."
6. "Leadership is about inspiration and helping others find their best selves. It's about lighting the path so others can walk confidently and boldly."
7. "Invest in your people proactively to prevent burnout and attrition. A thriving team is the backbone of any successful organization."
8. "Start with why: It brings clarity and motivation. When we understand our purpose, we are unstoppable."
9. "Optimism is a great predictor of success. Believing in positive outcomes can create a self-fulfilling prophecy of achievement."
10. "In the face of adversity, ask yourself: What is this challenge teaching me? Every struggle is an opportunity for growth and learning."
ABOUT OUR GUEST:
Elaine Knight, MBA, SPHR, is a transformative and engaging HR executive with over fifteen years of expertise in human capital strategy and execution. As the Chief People Officer at Behavioral Health Link, Elaine has crafted unparalleled employee experiences through well-planned and data-driven business strategies, specializing in environments where high performers thrive and drive optimal business results.
Elaine’s distinguished career includes a proven track record in revitalizing performance management initiatives and ensuring legal compliance across multiple states. She excels in supporting rapidly growing organizations with a unique blend of corporate and consulting experience. Elaine’s credentials include a Senior Professional in Human Resources (SPHR) certification and a Master’s in Business Administration from Georgia State University.
At Behavioral Health Link, Elaine has implemented organizational strategies, HR system infrastructures, and programs to drive operational excellence and employee engagement. Her leadership has been instrumental in streamlining contract workflows, launching a new talent acquisition strategy, and overhauling the performance management system. She has also played a key role in supporting the organization’s growth across 26 states, improving retention, and reducing turnover.
Elaine’s dedication to diversity, equity, and inclusion (DEI), wellness, employee relations, and engagement is reflected in her past achievements, including the creation of employee resource groups and fostering a companywide culture of inclusion. Her service-oriented mindset and team-oriented approach have made her a strong communicator and collaborator, providing executive teams with invaluable HR insights.
Elaine is deeply passionate about mindfulness, gratitude, empathy, and self-care She believes that nurturing these qualities within workplace cultures is essential for building resilience and fostering a supportive environment. Her personal interests include enjoying nature walks by the Chattahoochee River, practicing yoga, and exploring new cultures and cuisines through international travel.
ABOUT OUR HOST:
Chris Schembra is a philosopher, question asker and facilitator. He's a columnist at Rolling Stone magazine, USA Today calls him their "Gratitude Guru" and he's spent the last six years traveling around the world helping people connect in meaningful ways. As the offshoot of his #1 Wall Street Journal bestselling book, "Gratitude Through Hard Times: Finding Positive Benefits Through Our Darkest Hours," he uses this podcast to blend ancient stoic philosophy and modern-day science to teach how the principles of gratitude can be used to help people get through their hard times.
FOLLOW CHRIS:
WEBSITE | INSTAGRAM | LINKEDIN | BOOKS
In this conversation, Chris Schembra interviews Enrico Galasso, the CEO of Peroni, an iconic Italian beer brand. They discuss Enrico's new book, “Per I Prossimi 175 Anni”, the importance of empathy and meaningful connections in leadership, and the challenges and opportunities of managing a brand with a long history. Enrico emphasizes the need for leaders to be adaptable, to learn from both successes and failures, and to create a culture of connection and psychological safety. They also explore the value of investing in a premium experience and the role of emotions and experiences in building a brand.
Enrico talks about Peroni's efforts to translate the Italian lifestyle into a global success, focusing on rugby and Ferrari as partnerships that embody the brand's values. He emphasizes the importance of empathy in leadership and shares his personal journey of becoming more empathic. Enrico's purpose is to leave a better place for future generations and to give his children the opportunity to be happy. The conversation highlights the power of authenticity, simplicity, and connection in leadership.
Support Enrico’s New Book HERE
https://www.store.rubbettinoeditore.it/catalogo/per-i-prossimi-175-anni/
Takeaways
Sound Bites
Chapters
00:00 Introduction and Earthquake
01:10 Welcoming Repeat and New Listeners
03:36 Enrico's Book and Peroni's History
04:15 Expressing Gratitude to Enrico's Father
07:18 Remembering Challenging and Great Moments in Peroni's History
10:15 Understanding the Present Moment and Building the Future
12:25 Learning from Successes and Failures
13:24 Managing Ambiguity and Elevating Excellence
15:35 Creating a Culture of Connection and Horizontal Leadership
19:10 Avoiding Excuses and Investing in People
21:22 Investing in a Premium Experience and Building a Brand
23:25 The Shift Towards Premiumization
25:18 Investing in People's Well-being and Talent
25:45 Translating the Italian Lifestyle into Global Success
26:42 The Power of Rugby and Ferrari in Peroni's Brand
31:36 The Importance of Empathy in Leadership
41:24 Leaving a Better Place for Future Generations
45:34 Authenticity, Simplicity, and Connection in Leadership
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