In this episode, Limelight Health Co-founder Garrett Viggers is joined by Ease Co-founder David Reid to discuss the time-consuming, error-prone issue of multi-entry during the group benefits quote to enrollment process. They discuss solutions for carriers and brokers seeking to solve this problem, and how to add value to the enrollment experience for all parties involved.
Key differences for each stakeholder in the quote to enrollment process
The impact of COVID-19 on virtual enrollments
Creating a satisfying experience for the employee as the customer
The negative effects of multi-entry on the quote to enrollment process
Solutions for carriers and brokers looking to eliminate multi-entry
How carriers can add value by creating a better user experience for brokers, employers, and employees