GroupTech Talks

GroupTech Talks

By FINEOS (nee Limelight Health)EducationHow To
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GroupTech Talks episodes

  • Hand-Stitched Proposals are Slowing Sales and Muddying the Waters of Implementation

    In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers discusses the issue of hand-stitched proposals with Nancy Gobbo, Expert Services Underwriting Consultant at Limelight Health, and Dan Watt, VP of Product Marketing at FINEOS.

    Topics Covered Include:

    • Problems carriers face as a result of hand-stitched proposals
    • What an ideal proposal process looks like
    • How carriers can embrace technology solutions to replace hand-stitched proposals
      • 45 min
    • Spreadsheet Addiction Is Killing Our Profitability

      In this episode, Limelight Health Co-founder, VP of Innovation and Product Evangelist Garrett Viggers is joined by Limelight Health colleague Alex Terry, Director of Expert Services and Actuary. They discuss the use of spreadsheets in the group insurance industry and the costly problems they can create for carriers.

      Topics Covered Include:

      • How spreadsheets are currently used in the group benefits industry
      • The downside to spreadsheets, and why carriers should re-evaluate their spreadsheet usage
      • Modern technology solutions for carriers hoping to tackle this issue

        • www.limelighthealth.com

        www.FINEOS.com

        35 min
      • Silo Workflows Aren't Cutting the Mustard

        In this episode, Limelight Health Co-founder Garrett Viggers is joined by FINEOS VP of Product Management Dan Watt to discuss how carriers burdened with silo workflows can make changes within their organization to effectively eradicate them.

        Topics Covered Include:

        • Why carriers should move away from silo workflows
        • The benefits of eliminating silo workflows
        • End-to-End Solutions vs. Best-in-Breed Integrated Ecosystems
        • The Solution for Eliminating Silo Workflows
          • 39 min
        • Shaping the Employee Benefits Industry; FINEOS’ Acquisition of Limelight Health - GroupTech Talks

          On this episode of GroupTech Talks, Limelight Health Co-Founder and VP of Innovation Garrett Viggers sits down with Michael Kelly, Founder and CEO of FINEOS, and Jason T. Andrew, Co-Founder and CEO of Limelight Health, for an exclusive interview about FINEOS’ recent acquisition of Limelight Health.

          Topics Covered Include:

          • How FINEOS first became interested in Limelight Health [00:32:05]
          • What this acquisition means for the employee benefits industry [00:36:26]
          • How carriers can benefit from an end-to-end solution
          • The big “why” that motivates the work FINEOS and Limelight Health do [00:48:39]
            •  
            55 min
          • Eliminating Multi-Entry to Process Group Enrollments Quickly and Efficiently

            In this episode, Limelight Health Co-founder Garrett Viggers is joined by Ease Co-founder David Reid to discuss the time-consuming, error-prone issue of multi-entry during the group benefits quote to enrollment process. They discuss solutions for carriers and brokers seeking to solve this problem, and how to add value to the enrollment experience for all parties involved.

            Topics Covered Include:

            • Key differences for each stakeholder in the quote to enrollment process
            • The impact of COVID-19 on virtual enrollments
            • Creating a satisfying experience for the employee as the customer
            • The negative effects of multi-entry on the quote to enrollment process
            • Solutions for carriers and brokers looking to eliminate multi-entry
            • How carriers can add value by creating a better user experience for brokers, employers, and employees
              • 41 min
            • How to Navigate Digital Transformation Using Legacy and Modern Systems

              How to Navigate Digital Transformation in the Midst of Legacy and Modern Cloud-based Systems 

              In this GroupTech Talks podcast episode Limelight Health co-founder Garrett Viggers first unpacks the “why” behind the podcast to set the stage for an authentic conversation with long-time group industry CIO/CTO veteran, Ray Law. They discuss the challenges, complexities and opportunities found in moving from legacy to modern in the group carrier ecosystem. Garrett also shares a story and a song written about the opportunity for the group insurance industry to influence the customer experience as well as the carrier talent’s experience. 

              54 min

            About GroupTech Talks

            From the publisher's feed

            Limelight Health co-founder host Garrett Viggers discusses leading topics in the group insurance space with industry guests. This podcast will take a deep dive into the minds of these thought leaders…