Growing with Purpose

On this episode of the Growing with Purpose podcast, host Paul Spiegelman sits down with Bill Roark, co-founder of Torch Technologies, Inc., as well as the founder of Starfish Holdings, Inc. and Freedom Real Estate & Capital, LLC. He is also the author of Built with Purpose. 

Bill grew up in the mountains of Southeastern Kentucky, in a small community where people looked out for one another. From a young age, he learned the importance of a strong work ethic and treating people with kindness and respect. By the time he had gained some defense work experience and started Torch Technologies, he knew that if he took care of his employees, they would in turn take care of the company and their customers.

With this employee-focused mindset, as well as his desire to create a long-term, sustainable company, it felt like the natural decision for Bill to turn Torch into an ESOP right away. And that has proved to be a crucial component of the company’s cooperative culture, especially in a competitive contracting industry.

Listen to this episode to hear about Bill’s passion for employee ownership, why he emphasizes integrity in his companies’ cultures, and the very important lesson that carpet samples taught him. 

Show Notes:

7:20 - What is a defense contracting business?

10:27 - Employee-focused napkin manifesto

15:50 - “The mountain people are good people”

21:40 - Life lessons from carpet samples

32:10 - Define your principles

On this episode of the Growing with Purpose podcast, host Paul Spiegelman sits down with Danielle Krischik, Partner and Chief Strategy Officer of Knight Agency. 

It’s no wonder that Danielle has a passion and a talent for storytelling, because her life has all of the trappings of a good story: joy and heartbreak, struggle and triumph. Danielle grew up in a house alive with love, family, and even a chocolate factory in the basement! But in a condensed amount of time, she lost all of the most important adults in her life, and was forced to grow up and take care of herself to survive. She moved from New York to Florida for college, got a job out of her internship, and has been building her career steadily ever since. 

Although she experienced heartbreak from a young age, Danielle exudes warmth and positivity, and has made her story into one about growth and compassion.

Tune into this episode to hear Paul and Danielle discuss the importance of human connection in business, Danielle’s transformative work trip to Dubai, and why she roots for the villain in movies. 

Show Notes:

5:13 - The power of purpose-driven storytelling

9:35 - Life is like a box of chocolates 

24:40 - Human connection in business 

31:46 - “Do not aim for perfection”

On this live recorded episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with David Friedfeld, president of ClearVision Optical, one of the largest family-owned eye distributors in North America. 

The Clear Vision story starts with David’s father, a Navy veteran who was looking for his next chapter in life, and found it in a six-week optometry program. After becoming licensed and working for someone else for several years, he began his own business, looping family in along the way. Now the company is celebrating its 75th anniversary, and with David and his brother Peter at the helm, it remains a family affair.

And while working with family naturally comes with its tough moments, ClearVision is a testament to how a family can come together to create a successful, healthy, and welcoming business that positively impacts a community far larger than their own family tree.

Tune in to this episode to hear Paul and David bond over being failed-attorneys-turned-entrepreneurs, the highs and lows of scaling culture alongside a growing business, and David’s fragrant race routine from his track days. 

Show Notes:

4:08 - A culture that's 75 years strong

16:35 - Getting the real family stories

27:53 - Scaling culture

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Matt Hoying, President of Choice One Engineering. 

Matt grew up on a farm in Ohio with a loving and supportive family. And while both his parents held jobs in addition to running the farm, Matt’s mom always found the time to go out to the edge of their rural property with him and look up at the stars. This ritual not only taught Matt the value in slowing down, but showed him that he was a part of a world much bigger than himself, and he had a responsibility to make sure his contribution was a positive one.

Fast forward to 2004, when Matt interned at Choice One. He saw that the founders of the engineering firm had created a special culture where people mattered and integrity was central, and he wanted to be a part of it. As Matt’s risen through the ranks, he’s maintained his stargazing mentality: to appreciate what was created before him, while also committing to positively impacting the company and its legacy. 

Tune into this episode to hear about Matt’s personal vision and how it influences his leadership style, Choice One’s emphasis on two-way communication, and the importance of teachers in shaping Matt’s career path. 

Show Notes:

2:09 - Clarity in culture

6:10 - Bolstering the feedback loop

9:40 - From intern to president

12:28 - Early influences

33:02 - Getting checked by his own culture

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Mikel Berger, a self-proclaimed uncertified entrepreneur and Chief of Staff of Little Engine Ventures.

Mikel grew up on a farm in northern Indiana, and while his upbringing taught him to love building things and problem solving, he also wanted to distance himself from that lifestyle. He saw his father, a farmer, as somebody whose livelihood was reliant on the weather and other things out of his control. So Mikel went into software engineering, or “typing for a living”, and eventually wound up creating Little Engine Ventures alongside his business partner. What he realizes now is that his father was a small business owner all along, and that every single career path has elements that will inevitably be out of your control.

Tune into this episode to hear Paul and Mikel discuss the delicate act of transitioning a business to a new owner, the good kind of pressure needed for businesses to thrive, and why Mikel likes working in the skydiving industry. 

Show Notes:

10:05 - “It’s really your people”

12:30 - The good kind of pressure

17:58 - Early days of leadership learning

30:46 - Humbling experiences

On this very special episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with the inaugural inductees of the Small Giants Hall of Fame: Sabrina White and Tom Walter! 

Alongside celebrating 15 years of the Small Giants Community, we’re happy to share the creation of the Small Giants Hall of Fame. What will be an annual award moving forward has now seen its first batch of nominees, finalists and inductees - a process that heavily involved Small Giants Community members. 

Sabrina White is the Hall of Fame inductee representing Next Gen Leaders. In this episode, she shares with Paul what it has meant to her to grow as a leader alongside her team at Text-Em-All, as well as her involvement in the Small Giants Leadership Academy and its impact on her.

Tom Walter, the inductee representing Founders/CEOs, shares how he went from a command-and-control leader to a values-based leader thanks to his team at Tasty Catering. He also discusses how he discovered the Small Giants Community in its infancy, and what it has meant to him as he strives to continually learn from his peers. 

Paul, Sabrina, and Tom reflect together on what having a values-based community means to them as business leaders, the importance of recognition, and why they all continue to see value in engaging with the Small Giants Community. 

Show Notes:

4:00 - Sabrina’s growth as a leader

8:58 - The impact of the Leadership Academy

11:40 - Tom’s intro to the Community

14:37 - Transforming into a Small Giants leader

18:08 - Can people & profit coexist?

23:25 - Advice for leaders

It’s hard to believe that it has been 15 years since Bo and Paul started the Small Giants Community! Like many of us, Paul was inspired by Bo’s book and that started a series of conversations, leading to them bringing purpose-driven leaders together as a Community.

Years later, the principles Bo wrote about in his book are stronger than ever, and we’ve seen the focus on culture and values become company differentiators. All of us continue to benefit from relationships and learnings with like-hearted leaders.

In this episode - a special live recording of the Growing with Purpose podcast - Paul and Bo take a walk down memory lane, share stories and challenges, and reflect on what’s changed over the last 15 years. From what happened to the original companies Bo wrote about, to how the Community has evolved and what lies ahead, we hope you enjoy this touching celebration and fireside chat!

Show Notes:

1:50 - It all began with a book

10:40 - Why Small Giants fail

15:10 - Paul and Bo's first interaction

25:05 - Endurance of Small Giants companies

33:40 - Making tough choices as Small Giants 

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Dawn Abbott. Dawn is an author, EOS implementer, and owner of three businesses: Fun Productions, Connections Team Building, and Abbott Coaching. 

Early on in their marriage, Dawn and her husband, Tim, knew that they weren’t going to be able to get where they wanted to go in life by working for others. So, they saw a niche and a need in the special events space and created Fun Productions, an amusement rental company.

In 2013, with their two sons both about to be in college, Dawn and Tim thought they were ready to slow things down. However, life had other plans, and Dawn became pregnant with their third child, who she calls her “accidental blessing”. Tragically, only several months after their daughter was born, Tim died in a boating accident. Before Dawn knew it, her life was flipped on its head, and she had no capacity to run her business.

But her employees stepped up and helped carry the company through this tough time, teaching Dawn some valuable lessons about gratitude, leadership, and the importance of a strong culture. From there, she made significant changes to focus on caring for her team, a move that not only felt better, but worked better financially. 

Tune into this episode to hear Paul and Dawn discuss the difficulty of losing someone close as well as a business partner, how EOS has shaped Dawn’s view on business, and having her eldest son take the reins of the company. 

Show Notes:

4:43 - When life flipped on its head

9:45 - Walking in the light of gratitude

17:15 - Early influences & experiences

21:13 - Family transitions

26:05 - “Your Life Is Not a To-Do List”

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Ron Alvesteffer, President and CEO of Service Express, a data center solutions provider. While they started as a small IT company in Grand Rapids, MI, Ron has led Service Express to become an international team of over 1,000 employees, all while sustaining a unique performance-driven and care-focused culture. 

Ron didn’t start with a background in IT. Rather, he had a teaching degree and experience in sales. But when he was hired on as a sales manager at Service Express, he felt there was something special about the company, and quickly connected with Mike, the then-owner. After five years of being with the company, Ron proposed to Mike that he become president, and that Mike act as his investor. Mike challenged Ron to embody a president first, without the title in place. In a bold move on both their parts, Ron rose to the occasion, and transitioned into officially becoming president. 

As a self-aware and passionate leader, Ron has taken his enthusiasm for growth and propelled Service Express to new heights. But he’s never lost sight of the company’s core values, and a focus on caring for each employee. Through vision talks and a whole set of accountability tools, Ron strives to keep Service Express a place where people feel taken care of, and that it is a mutually beneficial fit for every employee. 

Tune into this episode to hear Paul and Ron discuss how growth and culture don’t have to be competing priorities, the importance of careful hiring, and how Ron is constantly striving for progress rather than perfection. 

Show Notes:

7:08 - Making his mark on the company

16:30 - Service Express’ culture toolkit 

25:09 - Early influences

41:40 - “Decide who you want to be”

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Chelle Neff, CEO and founder of Urban Betty, an award-winning salon and spa with three locations in the Austin, TX area.

Chelle grew up without a lot of opportunity; her parents had her when they were very young, and didn’t have a lot to support her financially. But one opportunity Chelle did have, and took on wholeheartedly, was a cosmetology program offered through her high school. Seeing as this program was a fraction of the price of a standard cosmetology school, Chelle saw this as her chance at a path forward. Straight out of high school, Chelle began working at a Supercuts, and then moved up to higher end salons.

But during her time working for other salons, Chelle noticed a business pattern that she didn’t like. In most salons, stylists rent a chair with which to receive clients, but that rental comes with unexplained service fees. Not to mention an overall lack of transparency and connection with the owner of any given salon, and Chelle knew that the typical salon culture (or lack thereof) was something she wanted to change. 

Tune into this episode to hear Paul and Chelle discuss Chelle’s rocky road to a successful business model, her passion for elevating the industry to be seen as a respectable career, and how she hopes to improve as a leader. 

Show Notes:

4:53 - Being the change in the industry

10:51 - Building a sense of community

18:00 - “I want to elevate our industry”

22:45 - Growing pains

33:16 - “Please ask for help”