Growth in Dentistry: A Dental Intelligence Podcast

We are happy to welcome Colleen Huff to the Growth in Dentistry podcast! Colleen is a Revenue Cycle Management expert with 30 years of dental industry experience.

Listen in to hear Colleen and Steve discuss:

• Revenue Cycle Management challenges in dentistry, particularly after the Change Healthcare breach and how AR days are up since the breach

• Importance of understanding clearinghouse operations and insurance claim processes

• Tips for managing claims and time management strategies

…and so much more!

Check out Colleen’s book, *A Mouthful of Insurance*, out now: https://www.amazon.com/Mouthful-Insurance-Proper-training-tomorrow/dp/B0D8WLNZ3T.

See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.

Angela Holland is back on the Growth in Dentistry podcast! You do not want to miss out on this episode as Angela and Steve discuss insurance fee negotiation and credentialing. Angela is an insurance expert and entrepreneur who sold her third-party claims company to a NASDAQ-listed firm last year.

Listen in to hear how you can work through insurance fee negotiation and optimization for your dental practice.

We walk through:

• How PPO practices can be profitable with proper fee negotiation

• How evaluating UCR, current fee schedules, and third-party agreements can lead to fee optimization

• Potential annual revenue increases when negotiating with insurances

• Angela’s recommendation for raising UCR fees and when to negotiate with insurers

Interested in connecting with Angela, visit her website to learn more: https://www.preferreddentalsolutions.com/.

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

We are thrilled to have Dr. Gerilyn Alfe join us on the Growth in Dentistry podcast! Dr. Alfe graduated from Tufts Dental in 1993 and has worked her way up from an associate to establishing her own fee-for-service start-up practice in Chicago. Today, Dr. Alfe owns Get Ahead Coaching & Consulting, where she is able to teach practices the things that have made her successful in dentistry.

Listen to this episode to hear about:

• The importance of business expertise, communication skills, and team leadership in running a successful dental practice
• Dr. Alfe's approach to building a fee-for-service, insurance-independent practice focused on cosmetic dentistry
• Insights into effective team management, including cross-training and hiring for personality and customer service skills
• The importance of systems, processes, and documentation in dental practice management
• Utilization of DISC profiling to tailor communication with patients and improve treatment acceptance rates

…and so much more!

Want to learn more from Dr. Gerilyn Alfe? Check out her website: https://getaheadcc.com.

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

On this episode of the Growth in Dentistry podcast, we welcome Mike Dinsio and Paula Quinn from Next Level Consultants discuss strategies to improve dental practice profitability. With Paula’s 30+ years in dentistry and Mike’s business background helping 500 doctors start, buy, and grow their practices for almost a decade, you will not want to miss this episode!

Listen in as we discuss:

• Optimizing weekly schedules, increasing patient frequency, and implementing same-day treatments

• The importance of auditing schedules, conducting effective morning huddles, and setting clear financial goals

• Condensing work days to improve efficiency and reduce overhead costs

• The need for intentional scheduling and creative approaches to maximize productivity

• Stress the significance of team alignment and efficient use of staff time

• Encourage dentists to focus on high-value procedures and same-day treatments to boost profitability

…and so much more!

To learn more about what Next Level Consultants can do for you, visit www.nxlevelconsultants.com.

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

On this episode of the Growth in Dentistry podcast, we have Eric Pastan of Skytale Group. Eric brings valuable insights from his experience growing Doctor Dental to 45 locations before selling in 2019. He now applies this expertise at Skytale Group, helping dental practices optimize their operations and growth strategies.

Listen in to hear:

• The importance of data-driven decision-making in dental practice management

• The need for robust systems and KPIs as practices scale

• Focusing on profitability rather than just revenue growth

• The value of proper budgeting and financial planning in dental practices

• Strategies for evaluating potential practice acquisitions

…and so much more!

Learn more about Skytale Group at www.skytalegroup.com and listen to their podcast “Skytale Insights.”

To reach Eric, you can email [email protected] or connect with him on LinkedIn.

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are pleased to welcome Chelsea and Alex of Gargle Marketing to the Growth in Dentistry podcast. Gargle currently works with 400 dental practices nationwide, and Alex and Chelsea have some amazing insight to share with our audience!

Listen in for some tips to keep your practice growing:

• Adapting to industry changes - How to keep up with this ever-changing industry

• Building strong relationships with your patients and your team

• Your marketing strategy matters - Why this is especially important when implementing a fee-for-service model

• Retaining existing patients while attracting new ones
• Leveraging expert support

…and so much more!

Listeners of the Growth in Dentistry podcast get $100 off their first month of Gargle services: https://www.gargle.com/di-podcast.

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Welcome to another episode of the Growth in Dentistry podcast! Today, we chat with Matt Brown of Energize Group and one of our Intellicon speakers for 2024.

Today, Matt and Steve talk in depth about the “ideal patient” and if that model actually works for dentists looking to grow their practice.

Listen in as we discuss:

• The importance of dentists focusing on improving their chairside manner and personal growth rather than seeking ideal patients

• The Ideal Dentist vs. Ideal Patient - which should you be striving for?

• Consistency in case acceptance

• Clinical Bravery and Sales Ability of dental professionals

• Revenue as a KPI

…and so much more!

To connect with Matt and his team, check out their website: www.energize-group.com.

And to listen to his podcast, Dental Unfiltered, learn more and subscribe here: www.dentalunfilteredpodcast.com.

See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today, we are joined on the Growth in Dentistry podcast by Kyle Summerford, Founder of the Dental Office Managers Community on Facebook & Dental Manager Connect. As a dental office manager, Kyle started the community 8 years ago to help himself and others level up in their profession, and the community has now grown to over 15,000 members. During this time, Kyle has become an expert in dental coding and case acceptance, two things we will be covering today!

Stick around to hear about:

• Common coding challenges and the importance of continuous education in dental coding to avoid errors and ensure proper insurance claims
• Integrating insurance discussions into patient case presentations to enhance patient understanding to improve case acceptance rates
• Continued education to grow as a professional, as well as growing personally

…and so much more!

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Welcome to another Practice Growth Deep Dive episode of the Growth in Dentistry podcast. Today, Steve and Adam are joined by Dr. Steve Markowitz, who we are thrilled to have on the podcast for a second time! Since he was first on the podcast in 2022, there have been many areas of growth for Dr. Markowitz's practices, and we are excited to share with you what he has learned along the way.

Listen in to hear:

• The importance of aligning team members with the business's treatment philosophies and goals

• Lessons learned from managing multiple practices, including the importance of having the right people in the right roles and the challenges of leadership

• What to do when a practice isn't performing well and the difficult decisions that come with that

• The importance of communication and trust and giving team members the support they need to thrive in new roles

…and so much more!

See a demo of DI and get 2 free months of Swell OR a $100 Amazon gift card: https://info.dentalintel.com/gcq.*

*Offer valid through July 15, 2024.

Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience.

Listen in to hear:

• How the patient experience can be improved through better understanding the data and metrics

• How practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectively

• How sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers

…and so much more!

You can learn more about DifferentKind at www.differentkind.com, where you can book a demo. Also, you can connect with Dr. Matt Allen on LinkedIn: https://www.linkedin.com/in/differentkind/.

See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.