GuestX Podcast

This week on GuestX, we met up with Alexander Limpert, the Co-Founder and CEO of GuestReady, a tech driven accommodation brand that focuses on short-term rentals. Alex explains GuestReady’s goal which is to offer guests unique stays with a consistent guest experience and high quality amenities. They also help owners through their sophisticated property management software that allows them to easily scale their business.

Michael Goldin joins us this week on GuestX, the Co-Founder and Managing Director at Storied Collection, a niche hospitality company that features a collection of historic castles and estates. The idea behind Storied Collection came to be when Michael stayed at a historic property that had ties in his family lineage. Storied Collection allows guests to find unique and experiential stays with deep ties to history and ancestry.

Steve Carran joins Matt and Brian this week on GuestX. He is the Director of Sales for Stayflexi, an all in one automation platform, PMS system, and booking engine for the hospitality industry. Steve explains the idea behind Stayflexi, which is to make the guest experience as flexible as possible. The system leaves the choice up to the guest whether they want to check in and out early or add experiences to their trip through a designated link.

Ashley Ching joins us this week on GuestX, she is the founder and CEO of Inhaven, a home furnishing platform for the vacation rental industry. Ashley has years of experience as a merchandiser and brings a wealth of knowledge to the vacation rental industry. She highlights the importance of providing guests with a consistent and positive experience throughout their trip by furnishing the home with everything they will need.

Steve Turk joins us this week on GuestX, he is the Managing Director of Turk Hospitality Ventures. Steve shares his vast experience in both the hotel and vacation rental industry. He addresses the need for set standards for both property managers and homeowners in the vacation rental industry, and the importance of setting parameters when partnering with a new homeowner.

This week on GuestX, Sarah Dandashy the founder of Ask A Concierge joins us. Sarah is an industry veteran who has years of experience crafting curated experiences for guests so that they can fully experience the destination they're visiting. Sarah also touches on the duality of the human element and technology in the hospitality industry. Technology is helpful, but the human element is critical.

Matt and Brian sat down with Mauricio Ramirez, the Commercial and Marketing Director at Mundo Imperial. Mauricio explains the idea behind Mundo Imperial, which combines luxury resorts with entertainment experiences that are unique to the company. Mauricio highlights the importance of strategic marketing to diverse clientele and catering to their needs and wants.

Deborah Labi joins us this week on GuestX. She is a serial entrepreneur in the short term rental space and the founder of the Have You Got Network, The Guest Innspector & Techsplained Series. Deborah encourages all property managers to stay in their properties so that they can experience it as a guest would. She stresses this exercise, because cleaning services may miss critical details, which could lead to negative reviews.

In this week's episode, Matt and Brian sat down with Matthew Heller, the founder of Performance Optimist Consulting, which helps organizations improve leadership competencies, customer service, and employee motivation. Matthew shares his wisdom and thoughts on what makes a great leader, which to him means having a passion for learning and people.

This week on GuestX, we sat down with Brooke Pfautz, the CEO and Founder of Vintory. Brooke gets down to business and explains Vintory’s homeowner acquisition technology, which uses data to find and target desirable homes in a specific market. Brooke encourages property managers to keep growing within their target market and to differentiate themselves from the competition.