Among other things, leadership means getting people to do something what they should do, because they want to do it. This is possible with 3 basic principles for ensuring that the human aspect is not neglected.

Guiding principles for outstanding performance

Boost your effectiveness in leadership, teamwork and customer contact by developing personal and interpersonal competence. In all three of these areas, the quality of relationships is the key for success. Relational competence has been proven to have a direct influence on the commitment of staff and client loyalty, and so for many companies, it is becoming the crucial factor differentiating them in the market.

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Guiding principles for outstanding performance

Guiding principles for outstanding performance

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