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Sarah Merrefield from the Thomas E. Smith Foundation shares how she is helping change what access, mobility, and dignity look like for people living with spinal cord injury and paralysis. This is the story of turning a deeply underfunded, often invisible issue into real-world impact - and what mission-driven leaders can learn from it. If you support people, build programs, raise funds, or lead a nonprofit, this conversation will change how you think about access, data, and systems change.
In this conversation, you'll learn:
✅ Why a wheelchair can cost $30,000 or more, and why timely repairs can matter as much as the device itself
✅ How the foundation uses grantmaking, family navigation, and "redefining possible" to remove barriers beyond healthcare
✅ Why one dollar invested can save ten dollars in avoidable healthcare costs - and how to build the data to prove it
This episode is for mission-driven leaders who need to show impact, make the case for support, and build smarter systems around the people they serve.Sarah breaks down the realities most people never see: the hidden costs of spinal cord injury, the challenge of accessing equipment and care, and why only about 2 percent of philanthropic dollars in the U.S. go to disability-related causes. She also shares how a small team of four is supporting about 100 grant recipients and roughly 1,000 families navigating a broken system.
You'll hear how the foundation is funding mobility equipment like wheelchairs and track chairs, supporting research, and pushing for practical changes like better concert access so people in chairs can belong at the front of the room, not the back.
The conversation also gets into the power of collaboration between organizations, the importance of collecting the right data from the start, and why too much fundraising language misses the human story underneath.Sarah also reflects on the people and purpose that drive her work, from her progressive upbringing in Portland, Maine to the relentless optimism of Thomas Smith, who has walked the Boston Marathon eight times after being paralyzed three separate times. His story shapes the foundation's belief that everyone should have the same opportunity, even if the outcomes look different.If you care about disability advocacy, nonprofit strategy, healthcare equity, or leading with both heart and evidence, this episode is essential listening.
👤 ABOUT SARAH MERREFIELD:
Sarah Merrefield is the Executive Director of the Thomas E. Smith Foundation, where she leads efforts to better the lives of people living with paralysis. She brings experience in policy, community health, and social determinants of health, with a focus on turning awareness into measurable change.
🔗 Organization Website:
https://www.thomase-smithfoundation.org
🎙️ ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Subscribe for practical strategies on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #DisabilityAdvocacy #MissionDrivenLeadership
Ben Telesca from Sul Ross State University shares how empathetic leadership, smart adaptation, and practical career guidance can change the way students see higher ed.
This is the story of how a student affairs leader navigates AI, campus conflict, and the real value of college - and what mission-driven leaders can learn from it.
If you lead people, serve students, or build programs in a fast-changing environment, this conversation will give you a clearer way to think about flexibility, judgment, and long-term impact.
Ben Telesca, Vice President of Student Affairs at Sul Ross State University, has spent years working at the intersection of student support, campus culture, and institutional responsibility. In this conversation, he breaks down how higher ed is changing, why AI should be used as a tool not a replacement for thinking, and why students need more than a degree - they need direction.
Ben also opens up about the lessons that shaped his leadership style, including a painful decision he had to own after removing a student based on incomplete information. That moment becomes a sharp reminder that good leadership is not just about rules - it is about slowing down, asking better questions, and being willing to correct yourself.
We also get a more personal look at Ben's energy, family life, and what he values most outside the office. From his two grown sons serving in the Navy and the Department of Justice to gardening and growing cantaloupe, he brings the same grounded perspective to life that he brings to leadership: enjoy the moment, stay curious, and do work that helps people grow.
Essential listening if you care about student success, leadership under pressure, and building organizations that respond well when the world changes faster than the playbook.
Timestamps
0:00 - Meeting Ben Telesca in Alpine, Texas and the Student Affairs role
1:50 - How Ben found his place in higher education through campus recreation
2:21 - The daily reality of campus troubleshooting and student conduct
4:08 - How student culture has changed since the late 80s and early 90s
5:14 - Higher ed's fast adaptation to AI and faculty training
6:15 - AI as a tool for thinking, not a replacement for problem-solving
10:00 - Why understanding the value of higher ed matters now
10:27 - Financial literacy and the hidden range inside a kinesiology degree
12:17 - Why marketing, theater, and other majors open more doors than people think
16:13 - Building community through events, engagement, and learning communities
17:42 - Why Ben still loves the work and wants students to outgrow the need for services
18:53 - Family and what Ben hopes his sons remember
21:54 - Empathy, flexibility, and leadership that teaches instead of just punishes
24:15 - Owning a tough mistake and learning from a wrongful decision
26:47 - Life outside the suit: cycling, gardening, and slowing down
28:56 - Advice for higher ed colleagues navigating uncertainty and change
30:18 - Where to find Sul Ross State University online and on social media
About Ben Telesca
Ben Telesca is the Vice President of Student Affairs at Sul Ross State University. He leads with a student-first mindset shaped by years of campus recreation, conduct, and engagement work, and he brings a practical, empathetic approach to higher education leadership.
Website: https://www.sulross.edu
About Hart & Hustle
Hart & Hustle brings you conversations with leaders who care deeply about service, people, and purpose. Each episode highlights practical ideas you can use to lead with more clarity, empathy, and impact.
#NonprofitLeadership #HigherEdLeadership #StudentSuccess
This is the story of what happens when student support moves from policy to presence - and what mission-driven leaders can learn from it.Holly is the kind of campus leader who turns engagement into trust. As Assistant Vice President and Dean of Students at Brenau University, she is everywhere students are - at concerts, gallery openings, orientation, and even on campus walks after work. In this conversation, she breaks down why that visibility matters, how a historic women’s college serves a wider and more diverse student body today, and why the best student support starts with asking better questions.
In this conversation, you'll learn:
✅ Why “showing up” is a leadership strategy, not just a personality trait
✅ How Brenau meets students where they are through social media, online programs, and in-person connection
✅ What student retention really depends on: belonging, communication, and early orientation experiences
✅ How to think more clearly about higher ed value, debt, and the different paths students actually need
✅ Why AI is becoming a useful tool for campus teams without replacing the human side of the work
⏱️ TIMESTAMPS:
0:00 - Holly Taylor joins Hart and Hustle from Brenau University in Gainesville, Georgia
2:46 - Why Holly says her job works best when she is truly boots on the ground
3:29 - How a shy college student accidentally found her way into higher education
5:50 - The student transformations that remind Holly why the work matters
7:50 - A grounded take on college value, debt, and choosing the right path
9:34 - Meeting today’s students through social media, direct communication, and feedback
11:14 - Why parents and family supporters matter more than ever
12:20 - How AI fits into higher ed and where the learning edge still is
15:09 - The historic women’s college myth and what Brenau actually offers
16:42 - Online learning, residential requirements, and serving veteran students
20:14 - Engagement, retention, and what makes orientation more effective
22:08 - How Brenau keeps alumni connected before graduation even happens
24:03 - Living on campus and staying approachable as a leader
26:40 - Music, hiking, and how Holly protects her own energy
👤 ABOUT HOLLY TAYLOR:
Holly Taylor is the Assistant Vice President and Dean of Students at Brenau University in Gainesville, Georgia. She has worked in higher education for 20 years across four universities, with a career shaped by student leadership, student conduct, orientation, and campus engagement. Her leadership stands out because she combines institutional knowledge with a deeply personal, student-first approach.
🎙️ ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #HigherEdLeadership #StudentEngagement
DJ Hines shares how he built a life of legacy, leadership, and resilient entrepreneurship without losing sight of what matters most.
DJ opens up about the moment he left a path toward medicine to help people in a different way, how he learned to lead inside a family-driven ministry and school ecosystem, and why the best leaders are the ones who first get their own lives in order. He also shares the real-world pivots that kept his real estate business moving, even when the original plan stopped working.
We break down DJ's approach to faith, family, and business, including the 38-year staying power of his family's church, the 25-year and 20-year reach of their schools, and the practical lesson behind his favorite phrase from the episode: don't panic pivot. If you've ever felt stretched thin, stuck in a transition, or responsible for more than one lane of leadership, this conversation lands.
DJ also gets personal about marriage, fatherhood, and the importance of honest conversations between men, especially men of color who are often expected to carry everything silently. His perspective is grounded, practical, and deeply human.
Perfect for anyone who leads people, builds businesses, or is trying to make better decisions under pressure. DJ Hines brings the kind of clarity that doesn't just inspire you — it helps you move.
TimestampsDJ Hines is the Chief Operations Officer of Christian Faith Fellowship Church and helps oversee a broader organization that includes the Daryl and Hines Academy of Excellence, Destiny High School, and community outreach efforts in Milwaukee. He also works in real estate and is building the Heinz Foundation with a focus on entrepreneurship.
About Hart & HustleHart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.
Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
Connect With Us#NonprofitLeadership #MissionDrivenLeadership #Entrepreneurship
Sean Prospect from FIU and South Florida After School All Stars shares how a track scholarship, a faith-driven pivot, and 22 years of service shaped a career focused on helping kids succeed in school and in life.This is the story of purpose, accountability, and building impact that lasts - and what mission-driven leaders can learn from it.
Sean opens up about the unexpected path that led him from student-athlete to nonprofit leader, including the injury that changed his plans, the mentor who gave him a scholarship anyway, and the faith journey that helped him stop chasing appearance and start living with intention.
In this conversation, you'll learn:
✅ How Sean turned a sports background into a lifelong commitment to youth development
✅ Why accountability partners matter for men, leaders, and anyone trying to grow with integrity
✅ How South Florida After School All Stars serves middle school and high school students through academics, arts, fitness, life skills, and college support
✅ What it takes to build a program with over 91 percent of funding going directly to services
✅ Why sustainability, visibility, and community awareness matter when doing meaningful work behind the scenesThis episode is for mission-driven leaders, nonprofit operators, and anyone who wants to build something useful, values-based, and resilient.
⏱️ TIMESTAMPS:
0:00 - Sean Prospect's FIU connection and the scholarship story that changed everything
1:41 - Why he returned to FIU through a nonprofit merger
3:04 - Moving from exercise physiology and sports management into youth service
5:38 - Accountability brothers, church relationships, and trusted male community
11:45 - Sean's deeper faith journey and finding a Bible-believing church
15:17 - Why devotionals help, but Scripture and wise counsel matter more
18:51 - Sean's gifts: serving, teaching, patience, and natural leadership
24:21 - How South Florida After School All Stars supports students after school
28:29 - The national reach of After School All Stars and its origins
30:35 - How schools, flyers, and open houses help families discover the program
33:29 - Why awareness, donors, and sustainability are the next chapter
👤 ABOUT SEAN PROSPECT:
Sean Prospect serves with South Florida After School All Stars and has spent more than two decades helping young people grow through education, mentoring, and after-school support. He is known for pairing practical leadership with faith, patience, and a deep commitment to serving others.
🔗 Guest LinkedIn: https://www.linkedin.com/in/sean-prospect-55055117/
🔗 Organization Website: https://sfasas.org
🎙️ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #YouthDevelopment #MissionDrivenLeadership
Pastor Laurel Bunker from Pulse Movement shares how to lead with truth, kindness, and spiritual clarity in a culture that often rewards noise over depth. This is a conversation about healing, courage, and staying grounded when the world feels fractured - and what mission-driven leaders can learn from it. Laurel opens up about life in Minneapolis after George Floyd’s murder, what it felt like to live in the shadow of the state capitol during a season of fear and chaos, and how ministry still found ways to show up with hope. She also explains how Pulse Movement is helping unleash young evangelists across the country, while training them to be spiritually and personally healthy before they ever step into influence.
In this conversation, you’ll learn:
Laurel also gets direct about some uncomfortable truths: the church has often failed to be available, many people are carrying wounds in silence, and leadership without health becomes a liability. She shares why a 30-second testimony can open doors, why kindness is often the most underrated leadership skill, and why truth only works when it is delivered in love.If you’ve ever felt the tension between being compassionate and being honest, this episode will hit home. If you’re leading people, building community, or trying to stay faithful in a noisy world, Laurel gives you a clearer way forward.She also shares the story behind 30 years of marriage, the legacy she wants to leave, and why marriage, like leadership, requires preparation, integrity, and sacrifice - not just chemistry.Essential listening for leaders, pastors, builders, and anyone trying to live with conviction without losing their humanity.
👤 ABOUT PASTOR LAUREL BUNKER:
Pastor Laurel Bunker is the Vice President of Training and Operations for Pulse Movement in Minneapolis and the principal trainer and educator for Boncore Collaborative. She also serves on the board of Minnesota Adult and Teen Challenge and brings decades of experience in ministry, leadership development, and young adult formation.🔗 Organization
Website: https://pulsemovement.org
🎙️ ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #MinistryLeadership #CommunityImpact
Mimi Scheuermann from Denver Human Services shares how to keep serving people when the budget gets tighter, the rules change, and the need keeps growing.
This is the story of what it takes to lead a safety-net system through uncertainty - and what mission-driven leaders can learn from it.If you lead a nonprofit, public agency, or community program, this conversation gives you a practical look at how to stay grounded, adaptable, and human when pressure is high.
In this conversation, you'll learn:
✅ How Denver Human Services is balancing Medicaid, SNAP, child welfare, adult protection, and childcare support across 4 locations and 1,200 employees
✅ Why the current funding crunch is forcing harder decisions about staffing, program reach, and how services are delivered
✅ What it looks like to meet people where they are, especially when one conversation can connect a family to multiple forms of support
✅ How to rethink child welfare as family support, not just crisis response
✅ Why trust, consistency, and community partnerships matter more than ever when government resources fall shortThis episode is for mission-driven leaders who need to do more with less without losing the people at the center of the work.
⏱️ TIMESTAMPS:
0:00 - Mimi Scheuermann joins the Heart and Hustle Podcast
1:02 - Why Colorado's culture and community make a difference
2:05 - What a Chief Program Officer at Denver Human Services actually oversees
3:21 - How federal changes are impacting staffing and service eligibility
4:50 - The major programs Denver Human Services provides
6:22 - Mimi's path from child welfare director to executive leadership
7:50 - Reframing child welfare as family support
12:17 - A powerful parking lot moment that shows the value of human connection
15:40 - How families are assessed and connected to the right resources
17:56 - The childcare assistance freeze and what it means for families
19:50 - What leaders can control when budgets and policy shift
22:36 - Why community partners often build trust faster than government can
26:35 - Using limited money to serve the people who need it most
29:25 - The leadership lesson Mimi wants her kids to remember
👤 ABOUT MIMI SCHEUERMANN:
Mimi Scheuermann is the Chief Program Officer at Denver Human Services, where she oversees state and federal programs that support families across the city. She has spent more than 20 years in government and public service, with deep experience in child welfare and community support systems.
🔗 Organization Website: https://www.denvergov.org/Government/Agencies-Departments-Offices/Agencies-Departments-Offices-Directory/Denver-Human-Services
🎙️ ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #CommunityServices #MissionDrivenLeadership
This is the story of building trust, keeping kids engaged, and turning everyday experiences into life-changing growth - and what mission-driven leaders can learn from it. In this conversation, you'll learn:
✅ Why mentorship has to be individualized, not one-size-fits-all
✅ How a one-year connection can become a real life impact, and why longer relationships matter
✅ What it takes to run a small nonprofit with limited staff, limited volunteers, and big demandThis episode is for mission-driven leaders who want to expand program reach, strengthen participant retention, and build deeper community trust.
⏱️ TIMESTAMPS:
0:00 - Meeting Ali Teesdale and introducing Brookings County Youth Mentoring
1:00 - Kayaking, bowling, golfing, and helping kids step outside their comfort zone
2:20 - Why the next generation needs communication skills and community connection
3:44 - The personal roots behind Ali's passion for mentorship
7:04 - From biology to speech language pathology to nonprofit leadership
8:28 - How a Vista gap year led to a career in nonprofit management
9:36 - Leading Brookings County Youth Mentoring as executive director
10:23 - The hidden challenges of fundraising and small-town nonprofit politics
11:16 - A waiting list of 30 to 50 kids and growing demand for mentors
12:13 - Why college mentors are valuable, and why community mentors create longevity
13:33 - The research behind the one-year mentoring milestone
15:24 - A former mentee now becoming a potential work study student
16:38 - Wearing every hat in a small organization
18:43 - Staying connected during breaks, summer, and holidays
19:13 - Thanksgiving gatherings, games, and keeping relationships going
23:21 - Why South Dakota needs a statewide mentoring network
25:30 - Golf, family, and what Ali does when she is off the clock
27:39 - The leadership advice that changed everything: fake it till you make it
31:49 - Where to find Brookings County Youth Mentoring
👤 ABOUT ALI TEESDALE:
Ali Teesdale is the executive director of Brookings County Youth Mentoring, a small nonprofit in Brookings, South Dakota that matches volunteer mentors with local kids. Her work focuses on helping young people build confidence, connect with their community, and discover what they are capable of.
🔗 Organization Website: https://bcymentoring.org
🎙️ ABOUT HART & HUSTLE:
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 CONNECT WITH US:
#NonprofitLeadership #Mentorship #CommunityImpact
This is a story about turning struggle into service - and what mission-driven leaders can learn from someone who has spent more than 20 years helping students navigate uncertainty, pressure, and possibility.Efrain sits down with Lester Deanes, Associate Vice President for Students and Dean of Students at the University of San Francisco, for a conversation that goes far beyond campus life. Lester opens up about the professors who poured into him, the learning disability he once hid, the school he helped launch in San Jose, and the personal moments that shaped how he shows up for students today.
In this conversation, you'll learn:
This episode is for mission-driven leaders, people-first managers, and educators who want to build trust, support growth, and lead in a way that actually reaches people.Lester's story is a reminder that the best leaders do not just solve problems - they help people feel seen while they figure things out. He also shares how his parents, especially his mother, shaped his belief that nobody should ever feel alone, and why that lesson still drives the way he leads, teaches, and parents today.
ABOUT LESTER DEANES:
Lester Deanes is Associate Vice President for Students and Dean of Students at the University of San Francisco, where he supports students through academic, financial, and personal challenges. He also teaches student development theory and brings more than two decades of experience in education, leadership, and mentorship.
Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every week, hosts Keenan Hart and Efrain sit down with nonprofit executives, operations directors, and innovators to uncover practical strategies you can implement in your organization.Subscribe for weekly insights on nonprofit leadership, operations, and scaling mission impact.
🔗 FRANSiS™ Website: https://fransis.ai
🔗 LinkedIn: https://www.linkedin.com/company/fromfransis#NonprofitLeadership #EducationLeadership #MissionDrivenLeadership
This is the story of how a Bronx-based leader turns lived experience, family support, and youth leadership into a practical alternative to punishment - and what mission-driven leaders can learn from that approach. Belinda Ramos, Executive Director of Community Connections for Youth, has spent years helping young people and families break the cycle that too often leads into the justice system. What makes her perspective powerful is that she has lived the stakes herself - losing parents young, navigating family separation, and later building a career around the kind of support that can change a life.
In this conversation, you'll learn:
This episode is for mission-driven leaders who want to strengthen participant engagement, build deeper community trust, and create programs that meet people where they are. Belinda also shares how her organization works with parents as central partners, not bystanders, and why that shift changes everything.
You'll hear how Community Connections for Youth operates with referrals from probation, schools, families, and even other agencies trying to prevent issues from reaching a judge. Belinda also breaks down what it takes to serve hundreds of young people and families each year while staying rooted in the Bronx and focused on one clear goal: keep the organization strong enough to keep showing up for the community.Just as important, she explains why funding, stability, and youth-led programming are not side issues - they're the conditions that make lasting impact possible. If you're leading a nonprofit, mentoring young people, or trying to build something that actually changes outcomes, this episode gives you a grounded look at what real care looks like in practice.Perfect for anyone who believes prevention should feel human, not bureaucratic.👤
ABOUT BELINDA RAMOS:
Belinda Ramos is the Executive Director of Community Connections for Youth, where she leads work focused on disrupting the pipeline into the youth justice system through community-rooted support. She has been with the organization for more than a decade and stepped into the executive role in 2023 after serving in earlier leadership positions.
🔗 Organization Website: https://www.cc-fy.org/
🔗 Instagram: @CC4Y
#NonprofitLeadership #YouthDevelopment #CommunityImpact
From the publisher's feed
Hart & Hustle delivers real conversations with nonprofit and healthcare leaders who are scaling mission-driven impact through strategic innovation. Hosted by Efrain Lozada, each 45-minute…