In this episode of Headspace for the Workplace, I sit down with Sarah Buino, a psychotherapist, former group practice owner, and nationally recognized voice on wounded healer dynamics in the helping professions. Peer support is one of the most powerful tools available to any organization trying to build psychological safety at scale: it is accessible, human, and uniquely effective at reaching people who would never walk into a therapist's office. But peer support programs have a lifecycle that most organizations do not plan for, and when they fail, it is almost always the most compassionate, most committed helpers who absorb the damage.The episode opens with a pattern I have seen repeatedly across employers, unions, and professional associations: the honeymoon phase. People volunteer to be peer supporters, bring lived experience and genuine care, make meaningful connections, and for a while everything works beautifully. Then, somewhere between six and twelve months in, the emotional labor accumulates. Helpers who came in wanting to serve begin to carry things that are not theirs to carry. Without clear role definition, triage systems, boundary-setting guidance, and structured support of their own, the most dedicated peer supporters are also the most vulnerable to burnout, secondary trauma, and eventually exit from the program.Sarah and I cover the two structural guardrails every program needs before launch: defining the role with precision before a crisis forces the issue, and building support infrastructure for the supporters themselves from day one. The episode is short, practical, and directly applicable to any organization at any stage of peer support program development, whether they are considering a program, in the honeymoon phase, or managing the aftermath of a program that burned out its volunteers.For more information on this episode go to https://www.sallyspencerthomas.com/headspace/106