Jackie Lee interviews Steven Jones, Chief Actuary and Head of the Shared Incentives Organization, about the beginnings and growth of his startup company, Circulo Health, and how it differs from his previous actuarial experiences. Steven notes the three largest differences amongst soft skills when working with startups versus companies he’s worked with in the past. Hear about how you can bridge the gap between those you work with – e.g., bankers, consultants, beneficiaries – and actuarial work.