InsideTheBoards for the USMLE, COMLEX & Medical School

Health Systems Science | Leadership and Application of Systems Thinking with Dr. Heidi Gullett and MS3 Andrea Szabo


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This episode is about Leadership and Application of Systems Thinking.

Today’s guests are Dr. Heidi Gullett and MS3 Andrea Szabo from Case Western Reserve University.

Heidi Gullett, MD, MPH, Associate Professor of Family Medicine, Inaugural Appointee of the Charles Kent Smith, MD and Patricia Hughes Moore, MD Professorship in Medical Student Education in Family Medicine. Dr. Gullett is dually board-certified in Preventive Medicine and Family Medicine and maintains a robust clinical practice at Neighborhood Family Practice on Cleveland’s west side.

Dr. Gullett is involved in medical education, teaches medical students and Family and Preventive Medicine residents is a leader of the Block 1 first-year curriculum and is the Associate Program Director for the Public Health/ General Preventive Medicine residency.

Andrea Szabo is currently a third-year medical student at Case Western Reserve University. She majored in biomedical engineering at Boston University but was excited to return back home to Northeast Ohio for medical school. She had the opportunity to work closely with her mentor, Dr. Heidi Gullett for the first 6 months of the COVID-19 pandemic to design a contact tracing and cluster investigation program at the Cuyahoga County Board of Health. Together, they have worked to share their experience with others in the state and at other medical schools throughout the nation to help fight the pandemic.

Sections from this episode include:

  • What is a ‘system’ and what systems were utilized in your project
  • How important understanding thinking in systems has proven during the Covid-19 pandemic
  • The important role that students played in shaping the contact tracing program
  • With support from Elsevier, and produced in collaboration with the American Medical Association, the HSS series seeks to broaden students’ understanding of the nature of medicine, medical education, and what separates them from other human endeavors. Medicine is not a “pure science,” a kind of “applied biology.” Rather, it is fundamentally an art that uses science. As a discipline, Health Systems Science considers those ideas and concepts which are integral to medicine as a profession but don’t fall under the domain of the clinical or basic sciences.

    The National Board of Medical Examiners includes HSS topics in its USMLE Content Outline and even offers a dedicated Health Systems Science subject examination. Each episode of this series will include on-the-go learning with practice exam questions explained by expert guests. 

    This series is sponsored by Panacea Financial: Banking Built for Doctors, by Doctors. ITB and Panacea share a common goal which is to make med school better. Panacea Financial is designed to handle the unique situation of medical students. We hope you will check them out to see how they can make your life easier.

    Learn more about the series and view the content outline on the ITB website. https://insidetheboards.com/Health-Systems-Science/. You can also listen to episodes in the ITB app organized into an HSS Playlist.

    Learn more about your ad choices. Visit megaphone.fm/adchoices

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