This week on our podcast, we welcome George Mayzell, MD, MBA, and Rob Minkes, MD, PhD, MS-LOD, to provide us with valuable methods for both onboarding and retaining physicians.

Drs. Mayzell and Minkes are longtime contributors to the Healthcare Experience Matters Podcast and currently serve as physician coaches at the Healthcare Experience Foundation.

Effective physician onboarding and retention continue to be frequently cited barriers for organizations. In this week’s podcast, we share innovations and practical strategies that support physician engagement, strengthen team interactions, and drive successful partnerships with administration.

Learn More: https://healthcareexperience.org/onboarding-retention 

A disengaged workforce has major consequences in just about any industry. When that industry is healthcare, the consequences become even more dire. Our guest on this week’s edition of the Healthcare Experience Matters Podcast is Katie Owens, President of the Healthcare Experience Foundation.

Katie shares the latest research on how employee disengagement contributes to the underlying causes of major issues in delivering top-quality care to patients and provides us with guidance on addressing these problems. 

Learn More: https://healthcareexperience.org/disengaged-employees 

In the latest episode of our Healthcare Experience Matters show, we sit down with Laura Orr, a healthcare executive with years of experience in navigating the complexities of the healthcare industry. 

Laura shares her insights on what it takes to be an effective leader in this challenging environment, as well as strategies for managing competing priorities and building strong, resilient teams. Join us as we explore this important topic of healthcare leadership in our newest podcast episode. 

This is Laura’s first time joining us on Healthcare Experience Matters. In addition to her years of operations, strategic planning, and board governance experience, she is the CEO of Forward. Forward is a company she founded that is dedicated to helping executive leaders and governing bodies drive organizational success.

Learn More: https://healthcareexperience.org/laura-orr 

Join Healthcare Experience Foundation President Katie Owens for a special episode of the Healthcare Experience Matters Podcast this week, where she previews the upcoming event, "Certificate in Foundations of Compassionate Leadership," and offers an in-depth exploration of what it means to become a compassionate leader in today's healthcare environment.

Don't miss out on the opportunity to become a certified compassionate leader! Mark your calendars for May 11 & 12, 2023, and join us for our highly anticipated fourth cohort of the Certificate in Foundations of Compassionate Leadership. This virtual event will be unlike any other, with two full days of immersive learning and networking from 9am-1pm EST.

Our previous event was a resounding success, with over 100 professionals from 21 healthcare organizations coming together to deepen their understanding and practice of compassion in both their personal and professional lives. The feedback was overwhelmingly positive, and we are thrilled to announce that this program will continue to grow and thrive in 2023.

Learn More: https://healthcareexperience.org/secrets-of-compassionate-leadership 

We're thrilled to have Healthcare Experience Foundation Physician Coach, Robert "Rob" Minkes, as our guest on this week's edition of the Healthcare Experience Matters Podcast.

Dr. Minkes, a board-certified general and pediatric surgeon, joins us to discuss the significance of working with a coach. Previously, he served as the System Medical Director for Adult Specialty and Surgical Services at Lee Health in Fort Myers.

Learn More: https://healthcareexperience.org/phyisican-coaching-intro

This week on the Healthcare Experience Matters Podcast, we are joined by Catie Harris PhD, MBA, RN. She will be sharing some unique strategies for nurses to confront burnout and find fulfillment. 

Learn More: https://healthcareexperience.org/nurse-burnout 

Building a more resilient medical staff is something we can all get behind. Join our Healthcare Experience Foundation team in this week’s edition of the Healthcare Experience Matters Podcast as we share strategies that we have employed to support physicians.

Today’s panel of speakers includes HXF President and Co-Founder Katie Owens, and HXF Physician Coaches Drs. George Mayzell and Rob Minkes. Drs. Mayzell and Minkes bring decades of clinical and executive experience to the table for this discussion aimed at helping physicians in the early stages of their career.

Learn More: https://healthcareexperience.org/upstream-solutions/ 

Joining us this week on the Healthcare Experience Matters Podcast for a chat about civility is Cynthia Clark PhD, RN, ANEF, FAAN.

She is the Founder of the Civility Matters initiative and Professor Emeritus at Boise State University. She is also an award-winning professor, scholar, and author.

A lack of civility is problematic to nearly every workplace setting, and as health care professionals, it is imperative that we work in environments that promote civility, respect, and collaboration. Dr. Clark has made it her life's work to help create and sustain healthy work environments through her initiative, Civility Matters, which we discuss at length in today’s interview. 

Learn More: https://healthcareexperience.org/healthcare-civility/ 

We are very excited to welcome Lara Burnside back to the Healthcare Experience Matters Podcast this week. She joins us for an inspiring discussion about dreams, finding your purpose, and the art of building towards major changes in your life. 

Lara is a two-time guest here on the podcast, and today’s discussion centers around takeaways from her 2014 book, called, Believe in the Journey of Your Dreams: Simple Steps to Create the Life You Imagine.

Learn More: https://healthcareexperience.org/believe-in-the-journey/ 

Today we are joined by Michelle “Missy” Moorhead, MSN, for a lively discussion about why she is so passionate about the patient experience. We also discuss why excellent patient experiences matter today more than ever. With Lee Health in Fort Meyers, Florida, Missy currently serves as Patient Experience and Engagement Specialist.

The Healthcare Experience Matters Podcast is a weekly show dedicated to amplifying the voice of today’s leaders in shaping excellent patient experiences. We are very excited for this conversation with Missy. Her sincerity and passion for this line of work is contagious. She brings a wealth of clinical and patient experience expertise to the table.

Learn More: https://healthcareexperience.org/missy-moorhead/