We've all seen the explosion of telehealth thanks to COVID-19.  What most people don't realize is that there are a lot of different types of "telehealth."  One that largely led the telehealth industry prior to COVID-19 was specialty specific telehealth.  There's a lot of value for a healthcare organization to have timely access to a specialist during a crisis.  However, doing so requires much more than just a consumer video connection.  To learn more about specialty acute care telehealth, we sat down with John Kalix, CEO at SOC Telemed.  

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COVID-19 has put an enormous financial strain on physician practices.  Many had to shut down or severely restrict the number of patient visits. Although telehealth did help, it also introduced new billing and claims processing complexities. Having good revenue cycle management (RCM) processes will be key as healthcare recovers from the pandemic. We sit down with David Cohen from Greenway to talk about the importance of RCM.   

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Many healthcare organizations have set their sights on Amazon as the exemplar to strive towards. They are held as the best practice when it comes to consumer experience, convenience and operations. While there are many things that healthcare can learn from Amazon, emulating their website isn't one of them according to Brian Q Davis, Executive Vice President at Scorpion Healthcare. In fact, Davis believes that making your hospital's website just like Amazon's is a waste of resources. Watch this interview to hear why.   

Learn more about Scorpion Healthcare: https://www.scorpion.co/hospitals/ 

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As the COVID-19 vaccine is rolled out across the world, it raises a lot of interesting questions about health IT's role in all of it.  To better understand what we might see as hundreds of millions of doses of COVID-19 vaccine are administered, we sat down with this expert panel on interoperability, health data sharing, and patient identification: 

* Drew Ivan, Chief Product and Strategy Officer for Lyniate 

* Laurie Peters, HIE Client Director at Orion Health 

* Matthew Michela, CEO of Life Image  

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In this interview, we sit down with Tim Suther, Senior Vice President & General Manager, Data Solutions at Change Healthcare to discuss their newly announce SDoH solution.  We talk about the data sets available, the problems it looks to solve, and where they plan to take the solution next.  If you're looking at how SDoH impact your patients, you'll enjoy this interview.  

Learn more about Change Healthcare: https://www.changehealthcare.com/ 

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Zebra Technologies recently announced that their TC52-HC handheld touch computer was approved for use with Rover, Epic’s mobile app and in so doing pushed Computers on Wheels (COWs), Workstations on Wheels (WOWs) and iPhones further from clinical floors of hospitals. We sat down with Rikki Jennings, Chief Nursing Informatics Officer at Zebra to learn more about why a purpose-built healthcare mobile device is superior to using a consumer device. Spoiler: one of the reasons is how you power the device.   

Learn more about Zebra Technologies: https://www.zebra.com/us/en/solutions/industry/healthcare.html 

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While many people have come to know EKG technology thanks to Apple incorporating it into their watch, AliveCor has been doing it for much longer.  Plus, there’s a big difference between a single lead EKG and a 6 lead EKG.  Not to mention, AliveCor offers a direct to consumer KardiaCare product that allows a patient to access a board-certified cardiologist to review a patient’s EKG readings.  Plus, AliveCor recently announced a suite of AI solutions for personal ECG that will be available in 2021.  

To learn more about what AliveCor is doing to bring EKGs to patients, we sat down with Dr. David Albert, Founder and Chief Medical Officer, AliveCor.  We discuss the full suite of AliveCor products and the differences between the single lead EKG vs the 6 lead EKG.  

Dr. Albert also shares whether all patients should be regularly doing an EKG or not.  Plus, he highlights when having a regular EKG is extremely valuable to a patient.  We also talk about how a doctor would use the AliveCor product.  Should every doctor have one in the office?  Should doctors be prescribing an at home EKG product like AliveCor to their patients? 

Learn more about AliveCor: https://www.alivecor.com/ 

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Despite the pandemic, Providence St. Joseph Health did not rip up their 2020 strategic plan. Instead they remained focused and used it to guide their short term decisions. By doing so, they continue to make progress towards their long term goals while dealing with a wholly unexpected situation. Learn how Crockett baked flexibility into their strategic plan and how she has kept the team focused.   

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It is not often that an innovation leaps from the world of fashion to healthcare, yet that is exactly what happened with Idion’s skin-applied technology. The company is working to turn patient ID wristbands into antiques and that’s just the beginning. Dr. Peter Costantino, founder of Idion, sat down with Healthcare IT Today to tell us about recent feedback on their technology, how it is being used during COVID-19 and what new features they will be adding soon.   

Learn more about Idion: https://www.idion.us/ 

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I know that many doctor like to complain about clicks, but something they hate even more than clicks is prior auths (prior authorizations).  I’ve heard so many doctors complain about how much time they spend on the phone dealing with prior authorizations.  While it’s bad for doctors, many times it’s just as bad for patients.  

I recently had a chance to talk with Tonia C, mother and caregiver to an amazing boy who was diagnosed with alopecia.  She shared her experience as a parent and caregiver when she bumped into the issue of prior authorizations at the pharmacy.  Her story really highlighted the challenges patients face with prior auths.  

Along with Tonia, we also had Miranda Gill MSN, RN, NEA-BC, Senior Director, Provider Services & Operations at CoverMyMeds, join us for the interview to talk about why these bad experiences happen for people like Tonia and what can be done about them.  Miranda shares what’s holding back prior authorization and talks about progress towards prospective ePA (prior auth at the point of prescribing) vs retrospective ePA (after claim rejection at the pharmacy).  

Learn more about CoverMyMeds: https://www.covermymeds.com/ 

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