Jamie Roney interviews Kevin Stranberg, Director of Strategy & Patient Experience, Memorial Medical Center. Jamie and Kevin discuss Memorial's SHSMD presentation.

Read out blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/living-the-brand-leading-your-organizations-customer-experience-strategy.html

Stewart Gandolf interviews Alan Shoebridge, Marketing Director, Providence Health. Stewart and Alan discuss patient research and how to utilize findings for the best patient engagement.

Read our blog on this podcast here:

https://healthcaresuccess.com/blog/podcast-interview/direct-from-shsmd-interview-with-alan-shoebridge.html