We discuss the importance of the cutomers experience, how to hire and understand the next hair generation (gen-z) and salon edicate. Weather you are a salon owner, stylist, or rising stylists, this episode is for you!
Robert is an, over, 20 year industry veteran who has run the gamut. Currently, he is a full-time stylist doing both cut and color, salon manager, salon consultant, educator, advisor, and podcaster. Robert and his wife, Sammi, are also building the Beauty Business Brunch in the Washington, D.C. area to be a regional conference, as well as working to launch online education for stylists to run their best business and live their best life.Community and relationships are the building blocks of Robert's life and career. With the belief that humans are social creatures and isolation is the worst thing for us, in so many ways, HairdresserStrong.com was launched. The mission is to bring people together and grow themselves by learning from each other, both, online and in person via storytelling, interactive discussions, debates, events, classes, and courses.