HEARTfelt Intelligence Radio

“Don’t take this personally, it’s just business.” “Leave your personal problems at home.” “We need a higher level of professionalism.” Heard these where you work? There’s an air in many organizations that the workplace has no room for emotions; things should be professional and not personal. It promotes a cold, sterile environment where peak performance is entirely mechanical. Unfortunately, that’s neither where most people work nor where they want to work. It describes a dis-engaged, compartmentalized environment with no feeling. A workplace that does not take feelings into account is ineffective and uninviting.

Listening sets the tone for relationships and emotional connection. It allows empathy and creates interpersonal bonds. Successful people don’t master speaking but rather listening.

True listening is more than an auditory process. It takes in all senses especially those involving hearing and observation. As a communication process, it commands about 45% of an executive’s time. Information is key to performance. Listening is the way that information is gathered.
People speak at about 125-250 words per minute. Hearing is faster at about 350 to 500 words per minute but processing and analyzing what has been taken in is faster still at 800 to 3000 words per minute. While more than 35% of businesses think listening is a top skill for success, less than 2% of people have had formal education with listening.

Negative thinking provides limitations and constraints. Inner obstacles are far more dominant than real barriers and may be more difficult to deal with. Worry, anxiety and fear limit and inhibit effective performance. Control self-talk and mental images to control the future and set the tone for success (or failure).

Core values, standards, and, ultimately, the impetus for heartfelt leadership lies in self-awareness and the cultivation of a heart that lends itself to the values of servant leadership.

Effective leadership is slowing slipping away into quicksand. The mindset required to lead others extends beyond the typical growth mindset but into a HEARTFELT mindset that requires an awareness of self. A heartfelt mindset stems from emotional intelligence and is the secret weapon for empathy, teamwork, synergy, persuasion, influence, change, agility, coaching, training, creativity, relationships, and so much more. A fixed mindset has the preconceived notion that potential is determined at birth; however, a growth mindset believes potential is unknown. Since neither focus on emotional intelligence (as a whole), the best mindset for leaders is heartfelt. This mindset comprehends that true potential can only result from service and adding value to others. Everything starts in our minds; therefore, it is safe to say that leaders must have the most effective mindset to lead others.

“Everything rises and falls on leadership” ~ Dr. John C. Maxwell

Dr. Tracie Hines Lashley introduces herself. She also explains what it means to have a heartfelt mindset when leading others. There will be some information on emotional intelligence. This is a very interesting view of leadership. This episode provides a deep discussion of leading from your heart. We will discuss areas to THRIVE from the heart also.