An expensive equipment purchase is not automatically the smartest investment for your salon. For owners facing unreliable beds, peak-season breakdowns, or limited cash flow, professionally refurbished equipment may deliver the performance you need while leaving more capital available for growth.

Tori Quanstrom explains why refurbished equipment is fundamentally different from simply buying used.

You’ll learn what a comprehensive restoration process looks like, from full disassembly, cleaning, and component testing to replacing lamps, starters, acrylics, fan motors, electrical parts, safety labels, and more. The result is equipment that has been inspected, restored, and prepared to perform reliably in a demanding salon environment.

Most salon owners replace tanning lamps too late and lose customers, or too early and throw away profit. Tori Quanstrom breaks down the smarter way to know exactly when your lamps are costing you results, revenue, and credibility.

If your clients are saying they are not getting as dark, their tans are taking longer, or one bed suddenly feels stronger than another, the problem may not be your customers at all - it may be your lamp strategy. Tori explains why lamp life is not the same as lamp performance, why a bulb can still turn on long after it has started declining, and how to spot the warning signs before your regulars notice.

Kristin Jackson welcomes Cole Johnson, founder of Haute & Co, for a conversation that moves from advocacy in Washington, DC to the future of skin and fragrance products designed for real-life clients with sensitive skin. You’ll discover:

• What Cole saw firsthand while meeting with ASA representatives Joe and Melinda in DC, including the nonstop work behind the scenes to protect the tanning industry
• Why the American Suntan Association matters more than ever for salon owners facing legislation, regulation, and rising pressure on the business
• How Cole built Haute & Co from his own struggle with sensitive skin and psoriasis into a brand focused on fragrance, skincare, and wellness
• The thinking behind his color-coded packaging system, which makes it easier for staff and customers to understand exactly what each product does
• Why ingredients like bakuchiol, argeline, matrixyl peptides, and hyaluronic acid are becoming must-haves in modern at-home care
• How his products are designed to work alongside UV tanning, red light therapy, spray tanning, and sauna services instead of competing with them

Cole also shares the story behind standout products like Lumberjack and Haute Sol, plus the process of hand-formulating, packaging, and shipping every bottle himself.

If you’ve ever wondered how to sell smarter, support your clients better, and build retail that actually fits the wellness era, this episode gives you a practical blueprint. This one is especially valuable for salon owners, managers, and staff who want to stay ahead of the curve with products that protect results, simplify education, and create new revenue without overwhelming the customer. It’s also a reminder that the right partnerships - with organizations like the ASA and with brands built by people who truly understand the industry - can make all the difference. Perfect for anyone who wants to keep clients coming back with products that feel relevant, effective, and easy to use. Come for the advocacy, stay for the product strategy, and leave with a fresh perspective on where this industry is headed next.

August is wellness month, and salons that treat it like amarketing holiday are missing the bigger opportunity. Courtney Fredericks of Innove Beauty and Wellness reveals how to turn wellness into a habit-building, revenue-driving experience that keeps clients coming back - and why the future of salon wellness is a full-body treatment, not a single service.

Kristin Jackson sits down with Courtney to break down how Innove has evolved from sunless-only roots into a broader wellness environment built to complement UV, red light therapy, IV therapy, gym partnerships, and more.

Courtney explains why the industry is moving beyond one-off appointments and toward stacked, multi-modality experiences that help clients look better and feel better in thesame visit.

Most salon commission plans fail for one simple reason: they make success harder to understand, not easier to achieve. If you lead a salon team, this episode shows why clarity beats complexity every time and how to build goals people can actually follow.

Tori Quanstrom breaks down the leadership mistake hiding inside complicated commission structures, where layered percentages, bonuses, thresholds, and “reward everything” logic can leave employees confused, scattered, and unmotivated. Instead of creating more drive, overbuilt systems often create more mental friction. You’ll discover:

• Why employees perform better when they can clearly see how their actions affect results
• The danger of measuring too many goals at once
• How simplicity creates focus, action, and better performance
• Why attainable goals and small wins build confidence and momentum
• How scoreboards, progress trackers, and public recognition keep motivation visible
• Why commission plans need regular review as your salon, team, and market change

Tori also explains why leadership is not about saying the right thing once. It’s about reinforcing priorities until they become part of the culture. If your team seems disconnected, inconsistent, or unsure how to win, the problem may not be effort - it may be the system.

This episode is especially valuable for salon owners, managers, and leaders who want stronger performance without adding more pressure or complexity. The takeaway is simple but powerful: when people understand how to win, they show up differently, and everyone benefits.

Discover how decades of scientific research and real-world experience can transform your career and boost your confidence. Imagine turning your passion for tanning into a thriving business without the guesswork. Ivy Potter, a seasoned spray tan artist and educator with over 20 years in the industry, shares insider tips on mastering spray tan technique, understanding the science of DHA, and creating gorgeous, streak-free color every time.

Whether you're just starting or looking to elevate your artistry, this episode reveals the crucial steps to refine your skills, build client trust, and grow a profitable business. You’ll discover:

• The science behind DHA and how Norvell’s innovation leads to better results and happier clients

• The three pillars of success in the sunless industry: science, art, and business savvy
• Why mastery programs and hands-on training can fast-track your confidence
• The importance of retail and aftercare products in creating loyal, satisfied clients
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In a competitive market, knowing how to deliver a flawless tan can set you apart—and missing out on the latest techniques and scientific advancements could limit your growth. Guest Ivy Potter is a master sunless artist and educator, known for her passion for science and beauty, and for empowering others to succeed. Tap into the knowledge that’s helped thousands of spray tan artists around the world—because you deserve to look and feel your best, inside and out. Don’t just spray—master the art, science, and business of tanning today!

Most tanning salons are transforming into full-blownwellness destinations—and PEMF therapy is one of the secret weapons fueling that shift. If your business is ready to stand out in a crowded market, this episode reveals how pulse electromagnetic fields are redefining recovery, relaxation,and client loyalty. Discover how PEMF supports cellular health without any needles, downtime, or discomfort. We break down how electromagnetic pulses help your clients' bodies heal, recover faster, and boost overall wellness—whetherthey’re busy professionals, aging adults, or fitness enthusiasts. Learn why wellness centers and salons are integrating PEMF alongside red light therapy, infrared treatments, and hydration therapies to create sticky, repeatable routines. You’ll explore the simple, versatile ways to incorporate PEMF into your offerings without massive investment or space. Find out how this easy-to-implement technology can differentiate your business, attract a broaderclientele, and generate new revenue streams. With wellness now a top priority for clients of all ages, neglecting this trend could leave your salon behind as the industry evolves. Whether you’re a salon owner seeking growth or a wellnessadvocate eager to expand your toolkit, PEMF is a game-changer you can’t afford to ignore. The future of tanning is wellness—and this non-invasive, easy-to-usetechnology is at the forefront. Don’t miss your chance to capitalize on this emerging trend and elevate your client experience today.

Join Kristin and Tori as they discuss simple yet effective steps you can take in your marketing to get more exposure and make your digital branding work better for you.

Join Kristin Jackson, Tori Quanstrom, and Jessica Stone as they discuss some of the highlights of the recent Mind Your Business Retreat.

Most salon owners and managers mistakenly believeaccountability is about cracking the whip. But what if true leadership is about creating clarity—without confrontation?

In this explosive episode, Jessica Stone shatters the mythsaround accountability and reveals how to drive results with kindness, consistency, and strategic systems. You’ll discover the secret to turning expectations into repeatable behaviors—without losing morale—using proven frameworks like the Accountability Ladder and the Power of Visual Scoreboards. Jessica shares real tactics for coaching in the moment, reinforcing standards daily, and handling performance issues with confidence rather than conflict.

We break down:

• The ultimate reason team goals fall short—cluelessness, noteffort
• How clarity transforms behaviors and boosts profitability
• The art of coaching, follow-up, and escalation—withoutcreating tension
• The non-negotiables that form the backbone of any thrivingsalon culture
• The truth about written plans, accountability loops, andperformance improvement strategies

This isn’t just theory—it’s a call to action for salonowners, leaders, and those hungry to elevate their team without burning them out. Because when systems are in place, results follow. When leaders lead with clarity, morale soars.

If you’re ready to ditch the old habits, stop chasing afterproblems, and start building a powerhouse team grounded in performance andrespect—this episode is your blueprint.

Leadership isn’t about control — it’s about performance. AndJessica Stone has cracked the code.

Perfect for anyone committed to transforming chaos intoconsistency and growth. Hit play and start changing your results today.