On this episode, we hear from Heather Cox, Chief Digital Health and Analytics Officer at Humana. Heather brings 25 years of experience to the role including having served as Chief Technology and Digital Officer at USAA, and CEO of Citi FinTech at Citigroup. In this episode, Heather shares why she decided Humana should take the EqualAI Pledge to Reduce Bias in AI and how they have restructured their company and partnerships to ensure their AI programs better serve their population, and adhere to the core principle to "do no harm".

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