hello, Human.

hello, Human.

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hello, Human. episodes

  • Episode 14 - Building Trust in Government with Responsible AI

    A framework for AI that leads to successful outcomes includes proper governance, thoughtfully conceived processes based on input from affected stakeholders, and transparency about AI’s role in decision making. Responsible AI represents this comprehensive approach. To achieve it, governments must empower leadership and use AI to enhance human decision making—not replace it. A Responsible AI approach should include regular reviews, integration with standard tools and data models, and a plan for potential lapses.

    In today’s episode, host Jon Knisley, long-time technologist helping companies win the market with emerging digital solutions, and series producer Elizabeth Mitelman talk with Kathy McNeill the director of artificial intelligence at the GSA’s Technology Transformation Center of Excellence. Kathy dives into the role of proper governance in AI, automation, and technology in order for tech to remain true to the desired outcome it was originally designed for. She also talks about the challenges she has seen in the industry and her advice for women who want to have a tech career. Kathy also shares why passion and being technically-curious is important and how to be a participant and a life learner in the industry.

    Talking Points:
    • The critical role that GSA plays in the government’s overall operations in technology leadership
    • Kathy’s role as the the director of artificial intelligence at the GSA’s Technology Transformation Center of Excellence
    • Kathy’s biggest challenges and lessons from the industry and about how the government is changing and adapting to different constituencies
    • Advice for women interested in a career in technology, in the public sector
    • Kathy’s journey into the tech industry
    • The current state of AI adoption and governance
    • “The Missing Middle” and how to close the gap
    • How to ensure that programs have the right checks and balances in place for responsible AI ethics
    • Resources/Links: 

      GSA: Technology

      Jon’s LinkedIn post about the state of Federal RPA Report

      FortressIQ 

       

      If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

      26 min
    • Episode 13 - Integrating the Business Lens of Women in Technology

      Some estimates put the number of unfilled tech jobs at more than one million, yet women hold fewer than 25% of all technology jobs. There are a number of reasons women are under-represented in the sector: gender bias, a lack of information about the potential for STEM careers early in a girl’s education, a shortage of female mentors, company cultures that don’t adequately support women technologists and more. However, the bottom line is that not enough women are pursuing careers in tech. Fortunately, times are changing, and some companies are taking steps to attract more women employees by addressing pay gaps, offering flexible work policies and implementing programs to help women employees thrive.

      In today’s episode, host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, Grace Chen from FortressIQ, and series producer Elizabeth Mitelman talk with Tripti Sethi, the Senior Director and Global Data & AI COE Lead at Avanade. Grace, Elizabeth, and Tripti discuss Tripti’s career journey, her insights in the future of AI, how businesses can change the industry in a positive way, and her advice for women who want to go into the field of tech and AI. Tripti brings her unique take and expertise in the topics of business and technology and how they go hand-in-hand, as well as her experiences being a woman in the industry.

      Talking Points:
      • Tripti’s journey from her interest in mechanical engineering to a career in tech
      • Her story as the first data scientist hired at Avanade
      • How companies’ business goals have shifted around the intention of using AI
      • The positive changes in the industry
      • Areas which will be best fit to change in the next few years due to the use of AI
      • How the future roles in AI are changing
      • Advice for those interested in going into the field of AI
      • What companies can do to drive positive change within their own company and in the industry
      • Resources/Links: 

        Avanade

        FortressIQ 


        If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

        26 min
      • Episode 12 - Ethics and AI within the Health Industry

        The next generation of AI-powered products and services has the potential to transform every aspect of the health sector. From accelerated drug discovery through biophysical modeling to improved diagnostic accuracy in medical imaging to smart claims management with self-learning software, no corner of the $10 trillion global health industry will remain untouched. Someday consumer-facing apps may become so advanced that they are able to provide affordable healthcare services to billions of people globally with limited access to traditional services. But these advances do not come without risks, as biases in AI raise ethical concerns and present health risks to patients and financial risks to providers and payers.

        Today’s guest is the brilliant Zahra Timsah. Zahra has a multitude of professional and academic achievements including a Masters in MBA, and PhDs in Advanced Molecular Biology and Cancer Biology. Zahra is the lead for AI Governance at MassMutual, the Co-Founder and COO/CTO of Assurance Medication Management, Inc, as well as the CEO of AMCL.

        In today’s episode, host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, and series producer Elizabeth Mitelman talk with Zahra about the importance of AI in the healthcare industry. They also touch on the ethical risks in having AI advancement in this field, and the best practices to assure that the proper AI governance is in place.

        Talking Points:
        • Highlights in Zahra’s professional and academic career
        • Zahra’s experience integrated AI into the drug discovery process
        • Other opportunities in the medical field where AI can solve other challenges
        • How Zahra turned her fascination with AI into a career
        • Advice for people who have a passion, but are unsure as to whether or not the passion will lead to a successful career
        • Best practices for ethics and AI governance
        • Zahra’s role in Mass Mutual
        • Advice for the next generation for women in AI
        • Resources/Links: 

          Zahra Timsah (MBA, PhD, MSc, BSc), LinkedIn

          FortressIQ 

          If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

          23 min
        • Episode 11 - Optimizing the Power of AI for Gender Equity

          From Fortune 500 stalwarts to Silicon Valley startups, gender equity has been a challenge for generations. But today despite universal agreement that a fix is overdue, not much has been done to actually move the needle. Because the workplace was not designed to value women, we need to change the ways we make decisions and evaluate talent to truly address the problem, and technology can be an accelerator. Using AI and natural language processing, software can identify bias in performance evaluations and point organizations toward making better decisions about promotions and new opportunities for employees. It’s more than just an issue of fairness for companies to act. For every 10% increase in gender equity toward parity, there is a 1% to 2% increase in revenue.

          In this episode in our series about women in AI, Katica Roy of Pipeline Equity discusses the topic of gender equity and the necessary changes that need to occur in our mindsets as well as business practices. She discusses specific issues of inequality (including the Motherhood Penalty), by sharing her professional experiences and by comparing statistics from the past few years.

          Katica talks about how her experience as a single mother, a first-generation American, and her various professional interactions have molded her vision of equality within the workplace. Our discussion also touches on Pipeline Equity, the 2020 Retrospective Report, and the trends that Katica has seen in the labor force participation rate of women. Women throughout history have seen sexism in the workforce, whether it has to do with opportunities, differences in pay, or in direct treatment. Katica and Pipeline Equity work hard to make sure that these current trends and statistics are coming to light because having the conversation is the first step to fixing the problem.

          Talking Points:
          • Katica’s experience with sexism in the workplace
          • How Katica’s background shaped how she views equality and her values
          • Why Katica founded Pipeline Equity
          • Analyzing the 2020 retrospective report about gender equity
            • The setbacks from the pandemic and the economic consequences due to those setbacks
            • Men’s mental health in 2020
            • The importance of destigmatizing mental health
            • Katica’s advice on where to start advocating and learning about gender equity
            • How to get involved 
            • How Katica balances being involved and running a company
            • What is The Motherhood Penalty?
            • Resources/Links: 

              Pipeline Equity

              Katica Roy official website

              The 2021 Gender Retrospective

              Katica Roy LinkedIn

              FortressIQ 

              If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

              32 min
            • Episode 10 - Building High-Impact Networks

              Today’s guest on hello, Human is global citizen Beatrice Zatorska, the CEO & Cofounder Smart Tribe. Smart Tribe is a platform where people from the world of academia and experts in the industry world can come together in order to collaborate. Collaboration is just the starting point when it comes to solving solutions. This is one of the reasons why open office settings work so well. People in different fields and from different departments can get together to offer new insights and perspectives on problems.

              In today’s episode, host and long-time technologist, Jon Knisley, and series producer Elizabeth Mitelman talk with Beatrice Zatorska about the importance of building an impactful network between your work, life, and career and how building that network is attainable for everyone, not just for the outgoing. Beatrice also talks about her vision and goal for Smart Tribe, her advice for the next generation of women in AI and tech, and how her eclectic background has helped her develop Smart Tribe.

              Building and developing a high-impact network is a critical factor in long-term professional success. It is even more important in today's hyper-connected world. Networking success requires equal parts of will and skill. Contrary to popular opinion, an outsized personality is not a requirement. With practice and persistence, anyone can build and benefit from a high-impact network. Smart Tribe is a company that understands the value of a network. They have developed and use an AI-enabled platform to connect academia and industry to help address one another's crucial problems while breaking down silos.

              Talking Points:
              • Beatrice’s unique and varied background
              • Building helpful networks
              • The best practices and roadmap to creating a high-impact network
              • How Smart Tribe creates a comfortable and safe space for everyone
              • The role of higher education, academia, and science in innovation and company growth
              • Unique challenges with an AI-enabled platform
              • How Beatrice’s unique background influenced the development of Smart Tribe
              • Advice for the next generation of women in AI and tech
              • Success stories of professionals who have connected and solved problems because of Smart Tribe
              • The future for Smart Tribe and Beatrice’s vision
              • Resources/Links:  

                Smart Tribe

                “How Leaders Create and Use Networks” by Herminia Ibarra and Mark Lee Hunter, Harvard Business Review

                FortressIQ 

                If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

                28 min
              • Episode 9 - Leveraging Technology for Social Impact

                Today’s episode is the next installment in our series about women in AI. Our guest today is Preeti Adhikary, Master of Advanced Management student at Yale University (Former Director, AI & Marketing Lead at Emergents at Weild & Co., Former VP of Marketing, Fusemachines Inc.). In addition to her association with the Tsai CITY (Center for Innovative Thinking) at Yale, she is also an advisor for the Women in AI group.

                In today’s episode, host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, and series producer Elizabeth Mitelman talk with Preeti about how critical it is to address the challenges in the industry, in order for the industry to be successful. Preeti talks about what we can do to change the narrative. She also talks about the importance of having people in the industry who do not have a technical background.

                In the fast paced world of technology, there are various ways to leverage AI and technology for the social good. Yet, it is critical to address the misconceptions and challenges in AI when doing so. Conquering the challenges created by AI, as well as learning how to use those challenges as a motivator can create strong passion for CSR and social justice initiatives. At the end of the day, visibility and awareness of these issues, and how to address this is how we can use technology and AI for the greater good.

                Talking Points:
                • How Tsai CITY inspires students to solve real world problems 
                • How the Women in AI nonprofit organization helps gender inclusivity
                • The Why Accelerate Program
                • Preeti’s non-linear career path and journey to the AI industry
                • The advantages and challenges of having a non-linear, non-technical career path
                • The combination of social justice and AI in Fuse Machines projects
                • Conquering the challenges in biases in the tech industry 
                • The top opportunities in AI and what gets Preeti excited about the industry
                • Advice for the next generation of women in the tech industry
                • How we can change the narrative
                • Resources/Links: 

                  Tsai CITY

                  Women in AI

                  Fuse Machines

                  FortressIQ 


                  If you enjoyed this episode, subscribe and check out our series at fortressiq.com/hello-human. Thanks for joining us today on hello, Human.

                  34 min
                • Episode 8 - Battling Bias in AI

                  For leaders, the promise of AI needs to be offset by an understanding of the risks. A lack of diversity and the inherent bias in technology influences many critical decisions around health, education, the workplace and society in general. It's not the fundamental technology that's racist or sexist, but the data on which we train the algorithms or the unconscious biases and prejudices of the developers. Battling these biases within and beyond the workplace includes addressing workplace equity and essential diversity and inclusion programs and initiatives. Beyond the world of HR and technology, one path to battling biases involves building awareness at a young age or through professional mentorship. 

                  In today’s episode, Fortress IQ’s founder and CEO Pankaj Chowdhry and series producer Elizabeth Mitelman talk with Diversity, Equity, and Inclusion Lead at Google Sherika Ekpo about the unique challenges, impact of racism and sexism on society, and successful approaches for tackling bias in AI. 

                  Talking Points:
                  • Sherika’s journey from government to Google
                  • How to be a good ally and the definition of allyship
                  • How to address pipeline issues in STEM and AI education
                  • Conquering the challenges in biases in the tech industry
                  • Why does diversity matter so much?
                  • The importance of mentorship at various levels of your lifelong journey
                  • Advice for the next generation of tech leaders
                  • Resources/Links: 

                    Sherika Ekpo’s Official Website

                    FortressIQ 

                    If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

                    31 min
                  • "Women in AI" Teaser

                    In celebration of International Women’s Day, FortressIQ and hello, Human will be honoring and applauding women who are successfully navigating the predominantly male-centered field of AI and within the field of technology. 

                    Starting on March 8th, we will be starting a nine episode series featuring inspiring women, in hopes that this will open up conversations about pushing boundaries, breaking stereotypes, and with the aim of advising and encouraging the next generation of women in AI and tech.

                    Join Vice President of Marketing Christine Flahaux and host John Knisley this season, with other members of the FortressIQ executive team—Pankaj Chowdhry, our Founder/CEO; Grace Chen, our Chief-of-Staff; as well as two rising female leaders on my own team, Sarah Kemp and Elizabeth Mitelman.

                    We hope you will enjoy this series as much as we do. 

                    Resources/Links: 

                    FortressIQ 


                    If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

                    3 min
                  • Episode 7 - Elevate Human Potential With Innovative Automation

                    Today's guest is Ben Nabulsi, a process data scientist at Dentsu. Host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, talks with Ben about how we can elevate human potential with innovative automation. They answer your questions about the integration of this powerful new technology with companies and how it can help them reach their corporate goals and greatest potential. 

                    Dentsu is one of the largest global advertising firms in the world. Because of Ben’s position as a process data scientist, he is able to sit in a front row seat as Dentsu’s innovative automation has had a positive effect on the workforce. Ben agrees that developing an AI and automation strategy is essential to the success of any modern business.

                    Every company, no matter what size, knows that in order to remain competitive, you have to embrace change. Most transformation programs in the last decade have focused on customer experience, but today, indicators suggest the emphasis moving forward will shift toward back-office operational excellence. FortressIQ customer dentsu is a company that thrives on innovation and an entrepreneurial spirit, which powers its Automation Center of Excellence and that team’s mission to elevate human potential across the organization.

                    Talking Points: 
                    • A day in the life of a data process scientist
                    • How dentsu and Ben were able to utilize FortressIQ in analyzing their data
                    • How the “new normal” has affected the transformation programs
                    • How to build and maintain trust with stakeholders when it comes to the new technology
                    • Credentials, security, and other types of measures to ensure security and privacy of the stakeholders
                    • The “people element”
                    • The role of business analysts in this platform 
                    • Expansion and the future of the program
                    • Advice for companies who want to follow in the same path as dentsu
                    • Resources/Links: 

                      Dentsu: Champions for Meaningful Progress

                      FortressIQ 

                      If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

                      31 min
                    • Episode 6 - Humalogy and The Future of Work

                      Today's guest is Scott Klososky, the founding partner of Future Point of View and creator of Humalogy. Host Jon Knisley, long-time technologist helping companies win the market with emerging AI technologies, talks with Scott about the transition to automation, and working alongside AI and automation. They also talk about how the pandemic has disrupted Scott’s process (as a consultant), and how humalogy principles should be utilized because of the shift to virtual work environments.

                      For years the promise of technology has been the ability to produce a more productive workforce. The challenge however is that while technology may improve productivity and efficiency by automating routine tasks, today it does not embody or transfer the human conditions necessary for building interpersonal relationships. 

                      Humanizing technology is still in its infancy therefore when trying to maximize efficiency and develop connectedness, there's a careful balance that must be struck. To that end, Humalogy examines blending available technologies with human effort to maximize performance and potential. 

                      Scott Klososky is an international speaker, futurist, author of four books, as well as an entrepreneur who has started five successful companies.

                      Talking Points: 
                      • “Many is the waves but one is the sea”: working alongside AI 
                      • Automation and the public
                      • Processes, and the golden triangle of people, framework and technology
                      • Leaders should utilize the technology that is already available
                      • How Scott uses the concept of humalogy since the pandemic 
                      • Working alongside technology and how tech is changing because of the pandemic
                      • The internal impact to staff that needs to be reskilled, retrained for new tech
                      • Resources/Links: 

                        The Digital Optimist

                        Singularity.FM

                        In Machines We Trust

                        Future Thinkers

                        The Trailblazers Podcast with Walter Isaacson

                        FortressIQ 

                        If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

                        31 min

                      About hello, Human.

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                      Welcome to the hello, Human podcast where we will discuss the latest topics in artificial intelligence and how it’s being applied in the real world. Our mission is to unlock the limitless potential of…