hello, Human.

hello, Human.

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hello, Human. episodes

  • Episode 5 - Understand Today, Automate for Tomorrow

    Today's guests are Craig Le Clair, Vice President and Principal Analyst at Forrester Research, and Stephen Siciliano, Partner PM Director at Microsoft for Power Automate. In this episode, Craig, Stephen, and I explore how companies today are under near-constant pressure to accelerate growth, efficiency, and ROI. Effectively implementing intelligent automation at scale is crucial for success in the enterprise, but this remains a challenge with large organizations because of a lack of resources to streamline business process discovery, gather accurate data, and then easily kick off automated workflows. 

    Maintaining continuity and managing through change is an existential challenge, as business processes experience enormous demand spikes. By using process mining to more effectively orchestrate process automation, companies can address both near- and longer-term operational challenges. 

    Craig serves enterprise architecture and business process professionals. He is an internationally recognized expert in automation, AI, and the future of work. His technology coverage areas include robotic process automation, AI solutions in financial services, and the potential workforce disruption due to these technologies. His 2019 book, Invisible Robots in the Quiet of the Night, has been met with wide acclaim. 

    Stephen is the Partner PM Director at Microsoft for Power Automate. Power Automate is a service for automating workflow across the growing number of apps and SaaS services that business users rely on.

    Talking Points: 
    • Accelerated Digital Transformation 
    • The Workforce of the Future 
    • Human-Machine Interaction 
    • The Process Gap 
    • Resources/Links: 

      Robots in the Quiet of the Night 

      Power Automate 

      FortressIQ 


      If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

      40 min
    • Episode 4 - Building a Resilient Digital Core

      In this episode, we explore the building blocks to developing a resilient digital core, and how automation helps businesses manage through a crisis. Today’s guests are Abhinav Kolhe, Head of Technology for Intelligent Automation at Cognizant, and Sudhakar Pemmaraju, North American Head for the Digital Strategy & Operations Transformation Consulting Practice at Cognizant. Maintaining continuity and managing through change is an existential challenge, as business processes experience enormous demand spikes. By using process mining to more effectively orchestrate process automation, companies can address both near- and longer-term operational challenges.

      Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. The company’s unique industry-based, consultative approach helps many of the best-known organizations in every industry and geography envision, build and run more innovative and efficient businesses. Cognizant believes that the opportunity presented by technology has never been greater, and because of that opportunity, the company will continue to collaborate with clients to modernize their businesses, making everyday life ever better for them, their customers and the communities they serve.

      Talking Points:

      • Hyperautomation’s key characteristics and components
      • Building resiliency through hyperautomation
      • Current environment and use cases
      • Building blocks for a resilient digital core
      • Resources/Links: 

        • Cassie Kozyrkov, Google DI - https://twitter.com/quaesita
        • MIT’s The Download - https://forms.technologyreview.com/the-download/
        • Cognizant - https://www.cognizant.com/
        • FortressIQ – https://www.fortressiq.com
        • 20 min
        • Episode 3 - Rebooting Data-to-Decisions Initiatives

          Today’s guest is Doug Henschen, the Vice President and Principal Analyst of Constellation Research. Today Doug will be offering the analyst viewpoint concerning the role of process orchestration in helping companies manage new information, closed-loop analytics, the best integration of technology in both online-based and brick-and-mortar companies, as well as his view of the trends in human-agent teaming.

          With the on-going return to business, leading organizations continue to pursue digital transformation and innovation goals even as they seek efficiencies and optimization. These initiatives depend on data, often data at scale, and technology optimization to meet target objectives and achieve the target future state. 

          Doug Henschen is Vice President and Principal Analyst focusing on data-driven decision making at Constellation Research Inc.. Henschen’s Data-to-Decisions research examines how organizations employ data analysis to reimagine their business models and gain a deeper understanding of their customers. His research also acknowledges that innovative applications of data analysis requires a multi-disciplinary approach starting with information and orchestration technologies, business intelligence, data-visualization, analytics, NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies. Henschen has a Bachelor of Arts, Syracuse University and has been in this field for almost 20 years.

          Talking Points:

          • An introduction to the firm and Doug’s research focus
          • The role of process orchestration in helping companies manage new information
          • The challenges of closed-loop analytics 
          • Real-world stories about consulting with different industries
          • Prognosis trends around the issue of human-agent teaming and partnership
          • The resources Doug uses to stay informed in the world of consulting and data analysis 
          • Resources/Links:

            Constellation Research

            Constellation Research Business Transformation 150

            DisrupTV

            Datanami

            KDnuggets

            FortressIQ

            23 min
          • Episode 2 - Turning Talent into Competitive Advantage

            With me today is Kamal Ahluwalia from Eightfold. Together we are going to explore the current state and future state of turning talent into a competitive advantage for companies. People are really the backbone for any organization, and it's not an accident when we talk about the golden triangle of people, process, and technology that people are first.

            Employment is the backbone of our society, and everyone deserves the right job. Today, you get the job based on who you might know and not what you are capable of doing. Tomorrow, AI-enabled technology will transform how high-performing companies acquire and manage talent.

            Talking Points:

            • Who is Kamal Ahluwalia and what does Eightfold do?
            • How can AI technology help veterans? 
            • Can AI technology help with unemployment?
            • Social justice, diversity and inclusion and how AIs can remove bias
            • AI and remote work and school
            • Transformation fatigue 
            • Resources/Links:

              Website: FortressIQ

              Website: Eightfold.AI

              Apple News

              Twitter: @kahluzalia

              27 min
            • Episode 1 - The Four Realities of Transformation

              Our guest today is Pankaj Chowdhry the founder and CEO of FortressIQ.

              Organizations on the transformation journey should take the counterintuitive approach of embracing both change and the status quo. The key to the speed, and success of a transformation program lies in figuring out how to leverage components of the existing, while delivering change.

              This show is supported by FortressIQ, whose mission is to unlock the limitless potential of the global workforce by accelerating the responsible and ethical use of AI in the enterprise.

              Subscribe now, wherever you find podcasts so you don't miss any of the tips, strategies, or tales from the front lines of the submerging and rapidly evolving technology that is impacting how every one of us lives, works, and plays. 

              Talking Points:

              • Is there a darker side of AI?
              • Exploring the ideal blend of AI-human integration
              • The Four Realities of Transformation
                • Your processes aren’t going away
                • Your IT systems aren’t going away
                • Your people aren’t going away
                • Your organization’s structure isn’t going away
                • Resources/Links:

                  Website: FortressIQ

                  arXiv sanity

                  Farnam Street blog 

                  Farnam Street podcast

                  17 min
                • Promo Teaser
                  Welcome to the “hello, Human” podcast, a show about AI solutions, advancements in technology, and about the leaders in the tech industry. In this teaser, host John Knisley talks about his background, an explanation of his philosophy on AI & how it can impact society, and what you can look forward to in the first season of Hello, Human.
                  FortressIQ | Intelligent Insights for the Modern Enterprise
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                  3 min

                About hello, Human.

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                Welcome to the hello, Human podcast where we will discuss the latest topics in artificial intelligence and how it’s being applied in the real world. Our mission is to unlock the limitless potential of…