Host: Nicole
Guest:  Jennifer Eisenreich – Founder of Shift Show Communication, Professional Speaker, Writer, Former School Principal, and Expert in Connection, Empathy, and Leadership 

In this heartfelt and deeply insightful episode of Hello Moxie, we sit down with the brilliant and compassionate Jennifer Eisenreich, founder of Shift Show Communication (yes, that’s Shift with an F!). Jennifer is a professional speaker, educator, writer, and self-proclaimed "Connection Queen" whose work is rooted in helping others navigate today’s polarized world through meaningful conversation and connection.

💡 What You’ll Learn:

• Jennifer’s journey from beloved school principal to thought leader and professional speaker.
• A sneak peek into her upcoming book exploring how we can reconnect across political and ideological divides.
• The science and soul of connection—from childhood influences like Mr. Rogers to modern-day challenges like digital distraction.
• Five essential traits of connected leadership that you can implement right away.

🌟 Episode Highlights:

• Shift Show Communication: Jennifer’s speaking and consulting practice aimed at building empathy and authenticity in leadership.
• Mr. Rogers Magic: Childhood memories of meeting Fred Rogers and how his philosophy still influences her today.
• Connection in Leadership: Why empathy isn’t optional and how leaders can better support their teams.
• Tech & Disconnection: Thoughts on managing phone addiction, parenting in the digital age, and what it really means to be present.
• "Sonder" Moments: The wonder that comes with realizing everyone has a life as full and complex as your own.

🧠 Favorite Quotes:

📬 Connect with Jennifer Eisenreich:

• Website: www.completeshiftshow.com
• Email: [email protected]
• Instagram: @completeshiftshow
• LinkedIn: Jennifer Eisenreich

🎁 Special Bonus from Jennifer:

Jen shares her Top 5 Qualities of a Connected Leader, a powerful, practical guide to leading with presence, empathy, and emotional intelligence. It's available now for members only! 

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Host: Nicole
Guest: Kaitlyn Rios – Founder of Faced With Grace, Nonprofit Leader, Wound Care Specialist, and Co-Author of Shattering Stereotypes

In this heartfelt and powerful episode of Hello Moxie, host Nicole is joined by the inspiring Kaitlyn Rios—a physical therapist turned medical device sales professional, wound care specialist, nonprofit founder, and newly published author.

💡 What You'll Hear in This Episode:
Kaitlyn takes us on a journey through her personal and professional transformation:

• Her early career in physical therapy and the toxic workplace environments that pushed her to the edge.
• The pivotal moment that inspired her to create her nonprofit, Faced With Grace, which supports women navigating toxic workplaces and educates young women on healthy workplace culture and leadership.
• The story behind her chapter in the newly launched collaborative book "Shattering Stereotypes: Fiercely Forging Forward", where she shares her journey of leaving the “expected path” and embracing peace, power, and purpose.
• A beautiful tribute to two of her biggest role models—her mom Susan Zeke and aunt Barbara Hutchinson—and how their stories shaped her resilience and perspective.
• Her unique approach to mindfulness and self-compassion, from romanticizing the mundane to grounding herself through creative rituals like ceramics.
• Her reflections on listening to her body and intuition in moments of crisis—and how we can all do the same.

✨ Key Themes:

• Resilience through toxic workplaces
• Empowerment through intentional living
• The power of mentorship and family
• Self-compassion, creativity, and grounding
• Recognizing and honoring your inner voice

🔗 Connect with Kaitlyn Rios
🌐 Website: https://www.facedwithgrace.org
📘 Pre-order her book: Shattering Stereotypes: Fiercely Forging Forward
→ Pre-order here

📅 RSVP to the next free community round table
→ Register Here

💖 Donate to support her mission
→ Give to Faced With Grace

👕 Shop Mental Health Merch & Give Back
→ Find The Good: Shope here!
🧠 10% of proceeds go to Mental Health America
💫 A portion also goes back to support Faced With Grace

📲 Follow Kaitlyn on Social:
LinkedIn: https://www.linkedin.com/in/kriosptdptcws/
Instagram: @facedwithgrace18
YouTube:  @facedwithgrace  
Email: [email protected]

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In this inspiring episode of Hello Moxie, Nicole sits down with financial advisor, author, and proud #GirlDad Urban Adams for a heartfelt and insightful conversation on wealth, confidence, and living life fully—on your own terms.

Urban, introduced to the show by past guest and friend Allison DeFord, embodies Moxie in every way: courage, resilience, and emotional intelligence. From his deeply personal stories about fatherhood and coaching girls’ softball to his insights on stoicism, financial freedom, and historical inspiration, this conversation is packed with wisdom and warmth.

We dive into:

• 🏡 What it means to build a “safe place” for your family and why that matters
• 💸 The emotional side of money and how our childhood stories shape financial behavior
• 📚 His new book Wealth Your Way and the power of high-touch, holistic planning
• 🎓 Lessons from a beloved history professor and how storytelling transforms connection
• ⚾ Coaching female athletes and how empathy reshaped his leadership style
• 💖 A powerful definition of Moxie: “Confidence and savvy—even when you’ve never done it before”

Urban also shares empowering financial advice specifically for women, and a touching story about helping clients create unforgettable memories while managing their wealth wisely.

🎁 Special Gift for Listeners: Urban is generously offering a free copy of his book Wealth Your Way to Hello Moxie listeners! Just email him and mention this episode.

🔐 Bonus for Hello Moxie Members

Want more Urban? Members of the Hello Moxie community get access to exclusive bonus content, where Urban shares practical tips on how to show up with care, foster connection, and build deeper relationships—one thoughtful gesture at a time. Join us to hear these heart-filled strategies in action.

🔗 Connect with Urban Adams

• Website: https://www.urbanadams.com/
• Email: [email protected]
• Book: https://www.amazon.com/Wealth-Your-Way-Building-High-Touch/dp/B0DZF4S7MM/
• Special Offer: Email Urban directly to receive your free copy of Wealth Your Way

🎙 Final Words of Wisdom from Urban:
“Even if I haven’t done it before… I’m going to do it anyway. That’s Moxie.”

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Host: Nicole
Guest: Stacy Sherman – Customer Experience (CX) Strategist, Speaker, Founder of Doing CX Right, and LinkedIn Learning Instructor 

✨ Episode Summary

In this special on-the-road episode, we’re in beautiful Lambertville, NJ, sitting down with the inspiring Stacy Sherman, a customer experience expert, keynote speaker, author, and founder of Doing CX Right. We dive deep into what it means to lead with empathy, courage, and Moxie in the corporate world and beyond.

Stacy shares powerful stories from her journey through 25+ years in corporate America, the importance of community and vulnerability, and how she’s built a thriving brand around customer experience all while inspiring others to find their voice and use it wisely. We talk about her grandmother's groundbreaking career in accounting, her mother's fearless ambition on Wall Street, and how their legacy shaped Stacy into the dynamic leader she is today.

💡 In This Episode, You’ll Learn:

• Why speaking up — and knowing when — is crucial in the workplace
• What an emotional intelligence and reading body language can be your superpower
• The behind-the-scenes story of how Doing CX Right was born
• How Stacy transitioned from corporate to entrepreneur with courage and clarity
• What makes a truly great customer experience (Trader Joe’s, we’re looking at you!)
• How AI can enhance — not replace — human connection in CX
• The value of pilot programs and data when pitching new ideas internally

💬 Memorable Quote:

🔥 Stacy’s Special Offerings:

• Visit her website: www.doingcxright.com
• Listen to the Doing CX Right podcast — available wherever you get your podcasts
• Explore Stacy’s LinkedIn Learning courses on Customer Experience
• Pre-order her upcoming book (dropping next month!) all about customer journey strategies

📬 Connect with Stacy:

• Website: www.doingcxright.com
• LinkedIn: Stacy Sherman
• Instagram: @doingcxright

🎁 Special Bonus from Stacy:
Stacy prepared an exclusive guide on reading the room and knowing when to speak up—just for our Moxie Members!

Sign up for our newsletter to get Stacy’s expert insights: https://hellomoxie.us/member-registration/

🌟 Whether you're in corporate, starting your own thing, or simply passionate about creating positive impact, this episode is packed with golden nuggets to help you lead with more Moxy.

🔔 Don’t forget to subscribe, rate, and leave a review. Your voice matters and we want to hear it!

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Host: Nicole
Guest: Mary Charleson – Marketing Strategist, Speaker, Travel Writer, and Founder of Five Minute Marketing and Carry On Queen

✨ Episode Summary

In this soulful episode of Hello Moxie, Nicole sits down with the ever-curious and adventurous Mary Charleson. From their first conversation at Mark Schaefer’s Uprising Retreat to deep reflections on curiosity, content creation, motherhood, and multigenerational influence, this episode is an homage to pursuing serendipity and lifelong creativity.

Mary shares how she built two seemingly separate brands—Five Minute Marketing, a consultancy for marketing strategy and speaking, and Carry On Queen, her passion-fueled travel writing platform—and how the pandemic led her to beautifully merge them at the intersection of travel, content, and communication.

Through heartfelt stories about her trailblazing mother, quiet leadership role models, and serendipitous travel moments, Mary invites us to embrace our own “weaving journey” and find the magic in curiosity, sketching, disconnection, and reflection.

💡 In This Episode, You’ll Learn:

• Why Mary still reads the Globe and Mail in print—and what it says about her mindset.
• The origin stories behind Five Minute Marketing and Carry On Queen.
• How COVID helped her unite two passions into one unique professional path.
• What it means to live a multigenerational legacy of strength, courage, and quiet leadership.
• Tips for staying grounded in a hyper-digital world—and how to rediscover presence while traveling.
• How sketching during travel helped Mary connect more deeply with people, places, and stories.
• Why serendipity is one of life’s most powerful teachers.

🧭 Connect with Mary Charleson

📍 Website – Marketing Strategy & Speaking:
Five Minute Marketing
📍 Website – Travel Inspiration & Storytelling:
Carry On Queen

📬 Newsletter Signup:

• Weekly(ish) insights via Five Minute Marketing Newsletter
• Monthly travel writing gems at Carry On Queen Newsletter

🌍 Follow her travel + marketing musings:

• LinkedIn - Mary Charleson
• Instagram – @carryonqueen

🧡 Quotable Moxie Moments

🎧 Listen + Subscribe

Catch more inspiring conversations on Hello Moxie—where every step into discomfort is proof of your moxie.

Special bonus from Mary:  Mary prepared a special guide to embracing serendipity just for our Moxie Members.  Sign up for our newsletter to get Mary's deep dive: https://hellomoxie.us/member-registration/

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Become a member and to stay up to date on the latest and greatest from Hello Moxie, plus get access to exclusive bonus content from our guests with every episode https://hellomoxie.us/member-registration/

🌟 Live from Meet Magento Florida! 🌟

In this episode of Hello Moxie, Nicole Donnelly speaks with Noah Okenberg about the importance of diversity in leadership, the challenges faced by B2B companies in adopting e-commerce solutions, the unique dynamics of B2B versus B2C, and the necessity for businesses to adapt to changing consumer demands. They also discuss the importance of community support, the role of women in tech, and the need for seamless integration in e-commerce platforms.

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🌟 Live from Meet Magento Florida! 🌟 

In this episode of Hello Moxie, host Nicole Donnelly speaks with Robert Rand about e-commerce, particularly in the B2B sector. They discuss the importance of middleware solutions for integrating various software systems, the need for continuous learning in tech, and the role of women in the industry. Robert also shares his journey from a digital agency to his current role at ipass.com, and the significance of empowering women and fostering diversity in tech. 

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🌟 Live from Meet Magento Florida! 🌟 

In this Ecommerce edition of Hello Moxie, host Nicole Donnelly speaks with Arron Moss about the importance of diversity in tech, community collaboration, and the resurgence of open source initiatives like Magento. They discuss personal inspirations, the role of women in e-commerce, and how men can be allies to women in the industry. 

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Become a member and to stay up to date on the latest and greatest from Hello Moxie, plus get access to exclusive bonus content from our guests with every episode https://hellomoxie.us/member-registration/

Dianna Huff's journey from copywriter to Made in USA advocate is a story you won't want to miss. In this episode of Hello Moxie, we explore her inspiring path as she opens up about her 10-year journey in business – the ups, downs, and surprising twists. We discuss into the challenges and joys of supporting American-made products and she shares practical advice for young women navigating their careers. Dianna also reveals how she found her true calling and how historical women like the First Ladies have inspired her.

Bonus Content: Dianna Huff shares her strategy for pursuing your passions and turning them into real-world achievements. Join the community today to get exclusive access!

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Become a member and to stay up to date on the latest and greatest from Hello Moxie, plus get access to exclusive bonus content from our guests with every episode https://hellomoxie.us/member-registration/

In our latest episode, we sit down with Kirsten Austin, the powerhouse president of DCSC, Inc., a company with over 30 years of experience helping distribution, manufacturing, and fulfillment companies for over three decades with their ERP, WMS, and Shipping Solutions. We take a look into her journey in the software industry, exploring the ups and downs that have shaped her into the leader she is today. 

Kirsten also opens up about the women in history who've inspired her, like Audrey Hepburn and Rosa Parks, and how their courage has influenced her own path. 

We tackle some real talk about the challenges women face in the workplace, the importance of saying no (even when it's tough!), and why it's so crucial to get out there and explore the world while you're young. Kirsten's advice to young women is straightforward: "Just do it. Whether you want to travel to Europe, Mexico, or hike the Grand Canyon, find a way to make it happen. You'll never regret it." She even shares her own adventure of hiking 12 miles in the Grand Canyon!

Bonus content:  Get Kirsten's "Top 5 Tips for Overcoming Fear" by becoming a Hello Moxie member!

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Become a member and to stay up to date on the latest and greatest from Hello Moxie, plus get access to exclusive bonus content from our guests with every episode https://hellomoxie.us/member-registration/