Joyce Fitzpatrick, a nurse and director of the Marian K. Shaughnessy Nurse Leadership Academy at the Frances Payne Bolton School of Nursing at Case Western Reserve University and Robyn Begley, CEO of the American Organization for Nursing Leadership and the chief nursing officer for the American Hospital Association, discuss the challenges facing the nursing profession. They talk about shortages of new nurses and educators to prepare them, early retirement of Baby Boomers due to the pandemic and the effect burnout is having on the industry as a whole.

Mentioned in this episode:

Student Enrollment Surged in U.S. Schools of Nursing in 2020 Despite Challenges Presented by the Pandemic

Racial disparities in the healthcare industry have long been an issue, with serious effects on outcomes. In this episode, Dr. Rumay Alexander discusses how the industry can begin to rebuild trust and shares some practical advice about how to build a program around diversity, equity and inclusion.

Stories mentioned in this episode:

HFMA's Healthcare News of Note: Black patients experience higher rates of adverse patient events relative to white patients, study says

New poll shows Black Americans put far less trust in doctors and hospitals than white people

CDC: Working together to reduce black maternal mortality

Howard University announces center to research health disparities

Arnold Saperstein from Cecelia Health and Susan Beane from HealthFirst discuss the opportunities of telehealth for patients with chronic conditions.

Khalid Al-Maskari of Health Information Management Systems discusses the future of telehealth

Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.

Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Dolly Parton clip comes from her Instagram: @DollyParton.

HFMA President and CEO Joe Fifer interviews Dr. Zeev Neuwirth about the dangers of fee-for-service and how every stakeholder has a responsibility to move the industry forward.

Social media can be tricky to navigate. Today, we're talking with Jill Geisler about how to use your social channels for good, and what to consider before you post.

Read Jill's latest Leadership column in hfm magazine for more of her thoughts about working smarter.

Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush University System for Health, discusses why attention to mental health is crucial now, and always.

If you are having suicidal thoughts, resources are available. The National Suicide Prevention Lifeline is toll free and available 24/7. That number is (800) 275-8255. If you’re in a domestic abuse situation, you can receive confidential support from the National Domestic Violence Hotline, also toll free and available 24/7. Their number is (800) 799-SAFE (7233). 

Kevin Coppins, president at CEO of Spirion, discusses how to keep data safe when working remotely. Also, five keys to look for when selecting an A/P finance solution for supplier payments from sponsor GHX ePay.