HFS PODCASTS

HFS PODCASTS

By HFSTechnology
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HFS PODCASTS episodes

  • Unfiltered Stories | The Time for Social Determinants of Health is now!

    Social Determinants of Health (SDoH) is a concept with tremendous potential to improve the overall health and wellbeing of human beings. However, it appears to have found more room in academic conversations than in the real world. The idea is to leverage elements that impact of health such as education, financial stability, a sense of community and safe neighborhood to maintain a level of health and to support better health outcomes when healthcare is required. We explore that possibility and vehicles for change in this videocast with experts in the field.

    This videocast has 3 parts:

    1. Setting the stage – Understanding the potential of social determinants of health and what it is.

    2. Let’s talk unfiltered – Exploring how SDoH can manifest in the real world and the types of solutions that can show a difference to our health.

    • How are health plans and technology enterprises sieging on the opportunities of SDoH?
    • How can emerging technologies shape the operationalization of SDoH and its impact on the triple aim of healthcare?
    • SDoH an academic construct or a real-world change maker?
    • 3. Looking into the future – Polarization in the US is getting worse, however, could our focus on SDoH mitigate its impacts? Also, what can SDoH do to help us reverse climate change?

      37 min
    • Fireside Chat between Phil Fersht and Vipul Khanna

      On this special Fireside Chat, HFS CEO Phil Fersht talks with Vipul Khanna, the Managing Director and CEO of Firstsource Solutions. Vipul joined Firstsource in 2019 from Cognizant Digital Operations where he led a start-up practice into a $2 billion, top-5 global BPO business.

      36 min
    • HFS Sustainability Services Ecosystem Mapping

      On this HFS Videocast, we talk with the author of the HFS Sustainability Services Ecosystem Mapping, Practice Leader Josh Matthews. Josh walks us through the HFS Sustainability Services Ecosystem Mapping — and exactly what it covers. He outlined the importance sustainability services and how providers of both (technology and services industries) are developing new capabilities and embedding sustainability in their existing portfolios.

      You can view the report here: https://www.hfsresearch.com/research/sustainability-services-ecosystem-mapping/

      14 min
    • HFS Utilities Services Top 10, 2022

      On this HFS Videocast, we talk with one of the authors of the HFS Utilities Services Top 10, 2022, Practice Leader Josh Matthews. Josh walks us through the HFS Utilities Services Top 10 — and exactly what it covers. He outlined the common threads he saw when he looked at utilities service providers and finally, reveals the notable performers in the Top 10.

      15 min
    • How Cloud Impacts Strategies Around People, Process, Culture, and Technology

      In this HFS Videocast, Joel Martin, Research Leader, Cloud and SaaS Strategies at HFS, talks with Mike Healy, Managing Partner, Technology and Cloud Platforms at IBM Consulting about the broad impacts of Cloud.

      Mike shares insights from customers on how they are preparing themselves to adapt and accelerate their organizations goals in 2022 as we emerge from this pandemic.

      The topics Joel and Mike discuss include:

      • Talent: What are the new leadership challenges and how are we seeing leaders step up to the plate?
      • Culture: What is the new normal? And will virtual teaming continue to be part of the new norm?
      • Emerging technologies: Topics like sustainability, 5g, blockchain and quantum computing are starting to have a daily and expected long term impact on enterprises. What do we see as near and longer-term investment that need to be considered.
      • The value of data: How are teams, business and customers using data in new ways and how do operations and technology teams need to co-innovate?
      • On-going cloudification: How do we string all of this together to get things done?
      • 37 min
      • Seven lessons that have shaped today’s automation leaders

        In this HFS Videocast, David Cushman and Phil Fersht of HFS are joined by Terry Walby, CEO of Blue Prism Ventures, to discuss a new research report, produced by HFS in partnership with Blue Prism, that looks to understand how enterprise mindsets have changed throughout the pandemic, as well as the extent to which enterprises have developed a joined-up automation discipline.

        HFS surveyed 200 senior executives across Global 2000 enterprises, conducted deep dive interviews with a cross-section of Blue Prism customers, and compared notes with the executive leadership team. 

        You can view the report here: https://www.hfsresearch.com/research/seven-lessons-that-have-shaped-todays-automation-leaders/

        David, Phil, and Terry look at the seven lessons this in-depth report produced and then discuss the automation end-state.

        25 min
      • Story-pod with Nischala: The Shero Diaries with Tandra Jackson

        Welcome to the podcast – “Story-Pod with Nischala”. As part of this exclusive podcast, you can tune into stories with amazing people across the world. Through these stories, you will listen to ideas that matter, real-world insights and positive inspiration.

        As part of the series “The Shero Diaries”, our Chief Marketing Officer (CMO) Nischala Murthy Kaushik talks with influential and powerful women leaders from across the world.  In each episode, we profile a corporate shero and you will hear about their personal life and career journey, choices and decisions which influenced them and reflections from these experiences.

        This podcast has 3 sections

        1. Know your shero – in which we talk about backstories around the influence of family, upbringing, education and your career journey.
        2. Leadership, Diversity and Inclusion, Skills - in which we talk unfiltered on how to build diverse and inclusive organizations.
        3. Rapid Fire – in which we hear quick and quirky responses from our featured shero.
        4. Our featured shero in this podcast Tandra Jackson

          In her current role she serves as the Vice Chair of Growth and Strategy at KPMG LLP. She is responsible for leading KPMG’s Total Firm growth strategy, anticipating and responding to signals of change in the marketplace, and aligning the firm’s investments in innovative new services and capabilities.

          A recognized leader in the Houston market and across the region, Tandra is the recipient of the 2019 Impact (Chairman’s) Award by the National Black MBA Association; a 2019 Hall of Fame Inductee by the Greater Houston Women’s Chamber of Commerce; 2018 Women Who Mean Business by the Houston Business Journal; 2017 Top 50 Influential Women in Houston by Houston Woman Magazine; 2017 Breakthrough Women by the Greater Houston Women’s Chamber of Commerce; 2017 Women Worth Watching by Diversity Magazine.

          Passionate about making a difference in her community and society, Tandra is a member of Louisiana State University’s Dean’s Advisory Council and the Advisory Board of the National Association of Corporate Directors’ Houston Chapter. She also serves on several non-profit boards including WomenCorporateDirectors; CEOs against Cancer; and the Houston Zoo, where she is the Audit Committee Chair.

          Tandra holds an M.B.A. in information systems from the University of Houston and a B.S. in accounting from Louisiana State University.

          Listen to this episode of the HFS Shero Diaries podcast with Tandra to

          • Understand the importance of education - it offers credentials to get onto the table or chair you aspire to, builds relationships for life and helps develop a perspective on things.
          • Realize it is to be self-aware as a individuals and leaders, as it helps in finding a long-term path that works for you based on your personal circumstances and professional responsibilities.
          • Get insights on how to build a diverse and inclusive organization - intent, goals & number targets and accountability from the top really matters.
          • 48 min
          • HFS OneOffice™ Services Top 10 on People and Process Change

            On this HFS Videocast, Mark Reed-Edwards, VP of Digital Marketing at HFS, is joined by Saurabh Gupta

            President, Research and Advisory Services and Sarah Little, Practice Leader, to discuss the HFS OneOffice™ Services Top 10 on People and Process Change, which was released recently.

            The discussion focuses on a few areas:

            • People and process change capabilities and why they’re so important
            • What’s at the core of this Top 10 Report
            • What Sara and Saurabh saw in the providers they studied
            • What enterprises are looking for
            • An overview of the top providers and their strengths
            • You can read this Top 10 at https://www.hfsresearch.com/research/hfs-oneoffice-services-top-10-people-and-process-change/

              12 min

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